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Doble Motorcycles Avis 

710
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fast and seamless between ordering to delivery. I bought from Doble previously, and I will be buying one or two more items to complete the mod upgrades of my 2025 Honda NC750X bike, as their frie... Voir plus

Noté 5 sur 5 étoiles

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Genuinely the best experience i have had haha. Ordered on Monday and received it on Wednesday! I bought the alpinestars smx6, however i would have liked if the box was packaged in an outer box for ext... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was happy with the sales aspect but disappointed that no one wanted to help me with purchasing gear or a service plan. I ended up going elsewhere and recieved completely different service - I was ev... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire Honda
  2. Concessionnaire de motos
  3. Magasin d'équipement et d'accessoires pour motos
  4. Magasin de pièces et d'accessoires pour motos
  5. Magasin de motos
  6. Concessionnaire de motos d'occasion

Écrit par l'entreprise

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

710 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(710)

393 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Triumph Trophy SE

I want to express my sincere appreciation for Ian and the outstanding experience I had while discussing the purchase and potential import of a motorcycle from the UK to Sweden.

From our very first conversation, Ian was exceptionally courteous, knowledgeable, and easy to deal with. He took the time to answer every question thoroughly, explained the entire import process clearly, and was always honest and transparent in his communication. His willingness to help and attention to detail really stood out and made the whole experience stress-free and enjoyable.

Although I ultimately decided not to proceed with importing the motorcycle, I genuinely regret not having the opportunity to complete the purchase and meet him personally. People like Ian are hard to find — trustworthy, professional, and genuinely passionate about helping others.

I would highly recommend him to anyone considering buying a motorcycle or dealing with imports. You can expect clear communication, integrity, and a very positive overall experience. I wish him continued success and hope we may have the chance to work together in the future.

11 mai 2026
Avis spontané
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Réponse de Doble Motorcycles

Thanks for taking the time to leave us such an amazing review Dragan, we really appreciate. It's a shame we weren't able to complete the deal but I completely understand, given you found a similar one several hundred miles closer to home! We wish you all the best and if you ever come to the UK and find yourself in Coulsdon, you are always welcome to come in for a coffee! Ride safe 👍

Noté 1 sur 5 étoiles

Don’t deal with dobles

I got an Indian chieftain it was delivered on a Friday after being checked over in the workshop and the fork seals starting leaking on the Saturday and the rear shock lost all pressure and clutch slipping . I contacted them on Monday to tell them with issues with the bike and they arranged for the bike to be picked up yesterday Wednesday the 13th and they had arranged a courtesy bike. The bike is a little 471cc bike I am not a little bloke at all and I am used to commuting on 1000cc and above that’s the whole reason I got a big 1800 cruiser. The bike struggles with my commuting I might aswell have a scooter. I phoned to say the bike just isn’t adequate for my size or my journey now I will have to rent another bike and be out of pocket even more money. And all I got was yeah well that’s life.

8 mai 2026
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Réponse de Doble Motorcycles

Apologies again for the issues you’ve experienced with the Chieftain. We fully appreciate how frustrating this must be, particularly so soon after taking delivery of the bike.

As you mentioned, once the faults were reported to us on Monday, we acted promptly to arrange collection despite being almost 200 miles away, with the bike returned to our Service Centre 48 hours later for investigation. Our technicians are currently assessing the issues raised and we will update you as soon as we have further information.

Although courtesy bikes are not normally included as part of our used bike warranty, we still arranged one in an effort to minimise the disruption caused while your bike is with us. The NX500 provided is the largest bike available within our courtesy fleet, so unfortunately we are unable to offer a larger capacity alternative.

We do understand that the loan bike may not be ideally suited to your usual riding requirements, however we have tried to assist as much as possible within the options available to us. We’re sorry that on this occasion we’re unable to provide a more suitable replacement vehicle.

Noté 5 sur 5 étoiles

Honda CB125F purchase

From start to finish when purchasing my CB125F Jae made the whole process very easy and relaxed. Even when I had to delay collection of my bike they were cool. Great customer service and friendly staff what more could you possibly want, thanks 👍🏻

2 mai 2026
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Réponse de Doble Motorcycles

Thanks for the five-star review Damien and congratulations on your new bike. If you need anything else in the future then just let us know.

Noté 5 sur 5 étoiles

Really good company to deal with great…

Really good company to deal with great interaction with the customer, very professional a pleasure to deal with great motorcycle delivered on time.

6 mai 2026
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Réponse de Doble Motorcycles

Thanks for the fantastic review and congratulations on your new bike!

Noté 5 sur 5 étoiles

Couldn't fault anything

Couldn't fault anything. Everything was explained quickly and precisely.

6 mai 2026
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Réponse de Doble Motorcycles

Thanks very much Graham and if we can help with anything else then just let us know.

Noté 4 sur 5 étoiles

Pleasant experience

Pleasant experience, though handover was a little lack lustre, still waiting for parts that were ordered weeks before collection of the bike

6 mai 2026
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Réponse de Doble Motorcycles

Thanks for the review, but I agree it's frustrating that we were unable to get all the accessories in and fitted in time. Unfortunately Honda have struggled to keep up with the demand for some items such as the comfort seat which has caused some delays beyond our control, however we will notify you when it has arrived and arrange for it to be fitted as soon as possible.

Noté 5 sur 5 étoiles

Fantastic experience buying a new…

Fantastic experience buying a new NC750X. Ian couldn’t have been more helpful and accommodating. Highly recommended!

2 mai 2026
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Réponse de Doble Motorcycles

Thanks very much for the great review and congratulations on the new bike!

Noté 5 sur 5 étoiles

Top people to deal with

Yet again first class, competitive prices and quick delivery 👍

9 mai 2026
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Réponse de Doble Motorcycles

Thanks Tony and we look forward to helping you out again in the future.

Noté 5 sur 5 étoiles

Doble made it so easy to purchase a…

Doble made it so easy to purchase a motorbike, gave me a fantastic price for PX. Bike was delivered and is amazing. Runs like a dream, no faults, and in excellent condition for the year. Would definitely buy from them again.

1 mai 2026
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Réponse de Doble Motorcycles

Thanks for the great feedback Simon and we trust the bike will serve you well. Feel free to get back in touch if we can help with anything.

Noté 4 sur 5 étoiles

Please ring the bell

Product arrived fine but wish the delivery drivers would ring the door bell so we know its been delivered ,8 o,clock last night we were wondering where the delivery was only to discover it lying on the door step.

8 mai 2026
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Réponse de Doble Motorcycles

Thanks for the feedback, Robert. We’re pleased to hear the product arrived safely, although we’re sorry the delivery experience wasn’t quite up to standard and it's frustrating that we missed out on the fifth star becuase of a third party. We use DPD for our free next-day delivery service and, in our experience, they’re usually very reliable, but unfortunately it only takes one missed doorstep courtesy to affect the overall experience. We do appreciate you bringing it to our attention and will certainly pass the feedback on. We hope you’ll shop with us again in the future and, if there’s ever anything we can help with, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

Comfort seat

Great product, price and quick delivery. Fitted the Honda nc750x perfectly, will definitely deal with this company again.

7 mai 2026
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Réponse de Doble Motorcycles

Thanks very much and we look forward to helping you again soon.

Noté 5 sur 5 étoiles

Great service

Great service, parts delivered quicker than expected.

29 avril 2026
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Réponse de Doble Motorcycles

Thanks Paul 👍

Noté 2 sur 5 étoiles

Poor Management & Communication

I initially purchased my new bike from Doble Honda in Feb 26 as part of a part exchange (PX). The Sales Team (Paul Styles) was keen, proactive & conscientious initially, which very much impressed me to be honest. There was a caveat in that I had to wait until circa 20 Apr 26 to have my new motorcycle delivered (at additional cost).
By the end of Apr 26, I’d heard nothing so I phoned Doble Honda Sales where I was told they would endeavour to find my Vehicle Sales Order (VSO) & get back to me. The Business Manager (Rob May) did eventually get back to me explaining my bike had now arrived & that they would deliver it to me in May 26.
During the PX delivery, I noticed that my new bike had the wrong seat (black not tan-brown) & the VRN plate was in a poor-quality state (see photos). The delivery team (Larry +1) assured me that my correct seat would be sent out the very next day, as per the VSO (tan-brown). After inquiring again later on with the Business Manager via email for some clarity as to whether this action had occurred, I heard nothing back so I liaised with the Sales Team via email where I was eventually apologised to for the bike not being as per my VSO (poor quality of VRN plate & wrong seat). They also explained that replacement seat could not be sourced for maybe a couple of weeks or so, by which time I’d felt totally let down & frustrated.
In the end, I ended up paying well above the RRP for a bike that did not meet the agreed VSO & consequently, purchasing a ‘quality’ VRN plate & ‘aftermarket sales’ seat myself.
Issue; throughout this whole process, I felt I was always the one chasing for things to get done & whilst you’ll hopefully get there in the end, without chasing the whole process would’ve taken even longer & I would’ve still ended up with a suboptimal bike that didn’t meet with the agreed VSO. I guess what I’m surmising is that Doble Honda are very quick to sell you vehicles but not so good at after sales management & communication? This is considerably disappointing because I’m not one to give negative views, but in this instance, it deserves one.

7 mai 2026
Avis spontané
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Réponse de Doble Motorcycles

Thank you for taking the time to leave such detailed feedback. We’re sorry to hear that your experience did not meet your expectations and appreciate the opportunity to respond. When you first raised this matter with us last week, Paul endeavoured to contact you by phone to discuss your concerns however you requested that all communication was via email and have since posted your reviews.

It’s great to hear that your initial dealings with Paul left a positive impression. However, we understand that frustration developed as communication became more difficult during the later stages of the process.

While we acknowledge there were delays and some issues in resolving the concerns raised, communication unfortunately became fragmented at times due to multiple email chains being sent to different members of staff simultaneously. This created some internal confusion regarding who was actively handling specific points, which contributed to slower responses than either party would have wanted.

That said, we appreciate that from your perspective the process felt drawn out and required more chasing than should have been necessary.

We aim to provide a high standard of customer care from initial enquiry through to aftersales support, and we believe this is reflected in the many positive reviews and repeat customers we continue to receive. For that reason, it is disappointing whenever communication issues impact a customer’s experience.

Your feedback has been shared internally so we can review how enquiries and ongoing cases are managed across departments, particularly where multiple points of contact are involved, to help avoid similar misunderstandings in future.

We do appreciate you bringing these matters to our attention and hope that, despite the frustrations experienced, this provides some reassurance that your feedback has been taken seriously.

Noté 5 sur 5 étoiles

No fuss transaction

No fuss transaction, when the extra mile to fit extras I requested, nice bunch of guys that are very knowledgeable.

28 avril 2026
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Réponse de Doble Motorcycles

Thanks very much Ian and if you need anything else then just let us know.

Noté 5 sur 5 étoiles

From initial contact to pick up the…

From initial contact to pick up the team at Dobles have been fantastic, would highly recommend.

25 avril 2026
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Réponse de Doble Motorcycles

Thanks for the great review and we hope you're enjoying your new bike.

Noté 5 sur 5 étoiles

Item as described

Item as described, and delivered on time, and it was well packed, excellent service

1 mai 2026
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Réponse de Doble Motorcycles

Thanks for the five-star review and if you need anyting else then you know where to find us!

Noté 5 sur 5 étoiles

Nice and easy to deal with

Nice and easy to deal with, smooth sales process from start to finish with no unnecessary faffing around.

24 avril 2026
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Réponse de Doble Motorcycles

Thanks very much! We look forward to helping you out again in the future.

Noté 5 sur 5 étoiles

Perfect

Hassle free quality products at good prices

2 mai 2026
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Réponse de Doble Motorcycles

Thanks Riaz 👍

Noté 5 sur 5 étoiles

Had a great expereance buying a CL500

Had a great expereance buying a CL500. Paul at Dobles gave me a significantly better PX price on my ADV350 than the Honda dealer who I bought it from new and had serviced. There was such a significant differance it would have been pointless going back to see if they could match the cost. Also Paul works at night. I got a PX price at 8.30pm spoke on the phone at 9pm and by 9.30pm I'd put a deposit down. Give them a try what have you got to lose. Brilliant service would recomend Doble all day long. Thank you to Paul and Rob who kept me up to date via phone and email on the progress of the purchase and phone on the days they said they would. Cheers. Neal

26 avril 2026
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Réponse de Doble Motorcycles

Thanks for taking the time to leave us such great feedback Neal. It was a pleasure to help you out and if we can assist with anything else then just let us know.

Noté 5 sur 5 étoiles

The product I wanted

The product I wanted, at a great price, delivered very quickly, free postage and very well packed.

30 avril 2026
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Réponse de Doble Motorcycles

Thanks and please let us know if you need anything else in the future.

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