All you need to do to convince yourself these pods are a joke is open one, empty into a cup and pour hot water... It's just a mild coffee and whitener. No machine required. To make it stronger just... Voir plus
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Lisez les avis des autres
Excellent tastes and machine convenience. Only problem is there's lately just too much choice of flavours - while my old favourites seem to be discontinued! I don't find the new ones to be any be... Voir plus
Coffee is good and pods easily available. However, a lot of the servings are very small and the pods are very drippy compared to my last brand. If you like to do the right thing and recycle used po... Voir plus
Absolutely brilliant service! I spoke to Lynne in Customer Engagement Services and she was excellent. Dealt with our problem straight away and told us what we need to do. She said she would follow u... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 50 different varieties, discover coffee-shop quality coffee in the comfort of your home at the simple touch of a button.
Coordonnées de contact
Haxby Road, YO91 1XY, York, Royaume-Uni
- 0800 707 6066
- dolcegustoCESmailbox@uk.nestle.com
- www.dolce-gusto.co.uk
3,2
Moyen
1 k avis
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This time after the 3 rd machine…
This time after the 3 rd machine purchased i decided to keep the receipt, the first machine went back to Asda as it didnt work after the first 12 box of pods, they exchanged it . The second one went wrong faster than that , asda gave me a refund . Then i thought i would try one last time , its lasted 3 months . A terrible product dont waste your money but if you do keep the receipt. I am trying to get in touch direct now for a refund as asda wont do another because its gone 30 days .;. useless piece of plastic.
24 mars 2024
Avis spontané
Réponse de NESCAFÉ Dolce Gusto UK
We are sorry to hear of your experience with your Nescafé Dolce Gusto machines, I have requested further details from you, so we can rectify this issue.
Conned into a survey. Don't bother unless you order online
So I can have a free box of pods as an incentive to complete a survey regarding how and where I buy my dolce-gusto pods.
Several times within the survey I have stated that I buy my pods at the supermarket because they are cheaper than online direct from DG.
Survey complete 🥳
I can have a free box of pods when i enter a code with my next online order!🤬
What a con! I've held up my end of the bargain and you will never have to hold up yours unless you reduce your online prices somewhat but then you knew that when you sent the email
18 juin 2024
Avis spontané
Nescafé dolce gusto machine
If you like coffee, then this is a definite must . They are fairly convenient and cheap to run . If you want fast, quick reliable coffee, then this is definitely the machine to buy . I love my machine and I think it’s absolutely brilliant
23 avril 2024
Birthday/Christmas presents made easy
The only thing my Dad ever asks for for Christmas and birthday presents is coffee pods for his machine! He loves it. Ordering online is super easy :)
3 juin 2024
Avis spontané
Very disappointing experience.
Very disappointing experience.
Impossible to place an order due to out of date card details. Can't amend these online.
Logged a Customer Service call via the website AND Facebook 4 days ago - nothing.
Clearly don't appreciate my business
8 mai 2024
Avis spontané
Réponse de NESCAFÉ Dolce Gusto UK
Thank you for your feedback.
You can add a new payment method by selecting 'Debit & Credit Card' under your saved payment method at checkout.
We were sorry to learn that you have not heard back from our team. Unfortunately I have been unable to locate any contacts under your name.
If we can support you further, please call us directly on 0800 707 6066. Our phone lines are open Monday - Friday, 9am - 5pm.
cappuccino critique
Everything is fine but I do think your cappuccino capsules are overpriced
7 mai 2024
The coffee is delicious
The coffee is delicious, as yet I haven't tried the flavoured ones, but have to give it 💯 for my morning coffee fix.
5 mai 2024
The Carla at customer services was so…
The Carla at customer services was so helpful, even though my issues could not be resolved.
22 avril 2024
love the product
love the product, easy to order but keep discontinuing the black coffees i enjoy
29 avril 2024
Great choice of coffees that replicate…
Great choice of coffees that replicate that Barista experience
5 avril 2024
Nice tasty coffee but cannot get many…
Nice tasty coffee but cannot get many different flavours and I think our supermarket in hungerford Berkshire is to high price
27 avril 2024
great coffee
26 avril 2024
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