WORST COMMERCIAL EXPERIENCE IN MY LIFE
They were supposed to send me Italy a Versace t-shirt via Amazon. The package got lost (as of now I don’t know where it is). I tried several times via Amazon to contact them and once they received my complaint, they decided to proceed and verify I was not lying. They first made me sign a form stating that the signature on the delivery paper was not mine. Then... they disappeared. I spoke twice on the phone with a guy who in the end, in my opinion, turned out to be rude. They blocked me on their customer service number on WhatsApp and couldn’t even call them back. They went on and on and on via Amazon emails stating that I was lying because they reckoned, I think, I had actually received the item. They didn’t even believe me when I told them I had spoken to the courier company to solve the situation.
They did not care much about helping me find a solution and as far as they are concerned they stopped answering me on Amazon leaving me with no refund, no money and no t-shirt!!!!







