Doordeals Avis 

2 061
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautifully crafted doors with timely reminders to check your order in case you have requested the wrong size! Very understanding staff on the end of the phone if you have.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the first time I've used Doordeals and I must say I'm impressed. Their communication has been excellent, I've been kept informed about progress and when delivery would take place. I requested... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second door that we have bought from Doordeals and both have been at competitive prices. We were very pleased with the first door, which we bought at least 2 years ago and so returned t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very pleased overall with this purchase - top quality door. I had to take 2mm of each side - no problem. Very well enginnered door, well constructed and very smooth finish. Three minor niggles prevent... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de portes
  2. Fabricant de portes
  3. Fournisseur de portes
  4. Entrepôt de portes
  5. Porte intérieure

Écrit par l'entreprise

Doordeals are one of the UK's leading independent online timber door retailers. We stock a complete range of internal doors, external doors and door furniture. Expertly packaged, we'll deliver your new doors direct to your preferred address at a specified date and time so you know exactly when we'll be arriving.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 061)

72 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely clean car after a night out

KG
Best taxi I have ever got home from a night out in a long time. I felt safe. The driver was friendly, he wasn't rude or asking inappropriate questions like other taxis, and he was helpful and the sunroof on his car was amazing 🤩

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolute RUBBISH!!!!!!

Absolute RUBBISH! Never hardwood!!!! I have never seen anything so badly
Made and worse of all, made with such rediculoisly poor materials!!! The finish is really poor and not sanded and First time someone stood on the step the front broke off and you can see the wood is nothing but a mash of absolute rubbish that mushes in your fingers! The joints are so poor the frame twists, clearly no glue used but to be honest it would be pointless as the Mortice part of the joint isnt attached to the wood or even made with the same wood as the rest of the frame!! I cannot stress how poor this is!!

15 août 2024
Avis spontané
Logo de Doordeals

Réponse de Doordeals

Hi Mr Pearce,

Thanks for taking the time to leave your thoughts, I'm sorry to hear that you are clearly unhappy with items you have on site.

I'm afraid I can't find an order on our system under the name provided, nor can I see any communication via our channels that seems to match the issues you describe.

We've requested more information via Trustpilot, could you kindly provide us with an order number, delivery postcode or name that you ordered under to enable us to start investigating this?

Kind Regards,

Martin
Doordeals Ltd

Noté 5 sur 5 étoiles

Brilliant service

Door deals have supplied our commercial premises with glazed FD60 doors, which are hard to find elsewhere. They are also really competitive with price.
To my amazement, the customer service was top-notch (a rarity these days).

31 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good Company to deal with…

Very fast delivry by their own van and driver so goods arrived in top condition, helpful staff on the phone, sensible pricing and the wood all looks good quality and finish. About to order another door now.

13 août 2024
Noté 5 sur 5 étoiles

It was a pleasure to do business

From the minute you place an order till it’s received the company are always updating you on the process of your order. Nothing is left to speculation
The driver who delivered the doors was very obliging and respectful and a credit to the company
I have never ordered from here before however I will use this company again and I would recommend it to everyone.

9 août 2024
Noté 5 sur 5 étoiles

Great company

Great company, had a wide variety of doors, managed to get my awkward sized fire door no problem, definitely be buying here from now on, looking forward to choosing my doors for my new house when I move 5⭐ company.

26 juillet 2024
Noté 5 sur 5 étoiles

A good British company!

User friendly website. Good communication regarding delivery preferences. Good quality doors at a fair price. Would definitely recommend this company.

23 juillet 2024
Noté 1 sur 5 étoiles

GO ELSEWHERE!

Ordered a door, 7 weeks later still waiting for it. Checked online account and showing ‘awaiting stock’. Sent email week 5 asking for dimensions of door glazing cross bar ( to match with window) no reply. Phoned today girl on phone couldn’t give a s#it attitude if I’m honest. Said it might be here next week but couldn’t guarantee. Asked about my email I sent. She said hadn’t received it. AVOID AT ALL COST! GO ELSEWHERE!

19 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered a hardwood door confirmed…

I ordered a hardwood door confirmed 12th March 2024. "For this range of Hemlock and Redwood doors the manufacturing lead time is approx 3 - 5 weeks from order." Tried to check on progress and got a very aggressive response, despite emailing several times got nowhere. I was trying to give the carpenter an update but not able to. Finally receive an email saying "Our supplier has updated me that your order is due into our warehouse on 11/04/24" later told that there was a delay and would not get door to there distributor before 18th April so forget 3-5 weeks still no help with date I might finally receive it. In the end I receive it 23rd April. On delivery my carpenter spots damage and gets driver to photo, he then has to spend another 3 hours removing the bottom slat and rubbing it down to mask the damage at a cost of £60. I contact DoorDeals who are dismissive and sarcastic offering a £25 reduction for a door that cost just under £500. I asked them to reconsider but nothing coming I suggested £75 would be nearer the mark but no give. If this is acting reasonably it's a joke and not a very nice one, delivering a damaged door after the wait caused extra cost. I certainly would not advise anybody else to buy anything from this company.

23 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Placed an order 06/06/2024.

Placed an order 06/06/2024.
There was no mention of stock issues or delivery problems when I paid. It's now 05/07!2024 and we are "awaiting stock"
What a complete waste of my time, if I had been informed the item was not in stock I would have went with an alternative.

5 juillet 2024
Avis spontané
Logo de Doordeals

Réponse de Doordeals

Hi,

Thanks for taking the time to leave your thoughts, we're sorry to hear that you are unhappy with your experience. We have requested further details to enable us to look into this and respond appropriately.

Whilst some items can be on a lead time or potentially be unexpectedly out of stock, it's very difficult to comment on the specific circumstances of your order without knowing what this relates to.

Other items are bespoke made and always have a lead time, though where this is the case, this is shown on the product page before purchase.

If you could kindly come back to us with further detail on the order so we can have a look into this for you?

Kind Regards,

Martin

Noté 5 sur 5 étoiles

The company went out of their way to…

The company went out of their way to deliver our door up to Edinburgh within a very tight deadline we had to meet for our joiner to install. They kept me informed at all times on the day of delivery and leading to that point. The product was excellent value, and significantly less expensive than comparable others.

3 juin 2024

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