Doris Michaels Cosmetics Avis 

154
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very happy with my resent purchase from Doris Michael's. I particularly like the stick powder, and the cream to powder product. It's just the right shade for my skin. Leaves my skin sm... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I received a wrong shade due to the misunderstanding of shade guide as it was my first time of buying online. I take full responsibility of putting one star but I received a phone call which made me r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Omg. I am pleased I found the courage to try this brand. I struggled to find my shade match in make up and I have wasted money on make up that end up not being my shade. The make up colour match pal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the colours of your lipsticks - they remind me of the intense colours of Biba. I'm not a black woman - but whenever I wear your Orange Shimmer lipstick, (for example) I have people asking me wh... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en produits cosmétiques
  2. Entreprise de cosmétique

Écrit par l'entreprise

Doris Michaels created her own cosmetic company in 2006 after many years working for major manufacturers. Realising high street brands do not properly cater for black skin, Doris wanted to give every black woman the opportunity to enhance their personal beauty with the best possible cosmetics to suit their skin at an every day price.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(154)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My second skin

This is my second purchase and again made the right decision.Colours match my complexion. Colours fab to work with and lovely textures. Love experimenting with this product.

14 novembre 2025
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Réponse de Doris Michaels Cosmetics

Wow, a 'second skin' feeling and a second purchase – that's the best compliment we could ask for! 🤩 We are thrilled the colours match your complexion so well and you're loving the texture. Keep experimenting and glowing! ✨

Noté 5 sur 5 étoiles

The best makeup products I've ever used!

The best makeup products I've ever used!

31 juillet 2025
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Réponse de Doris Michaels Cosmetics

Dear Cass, thank you for leaving us such an excellent review. We are thrilled that you continue to love your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us🙏❤️

Noté 5 sur 5 étoiles

Was a good shopping experience

Was a good shopping experience, I ordered a foundation but it was far too light. Might be helpful to have a way of getting small samples, as it can prove costly to go by pictures for this.

22 août 2025
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Réponse de Doris Michaels Cosmetics

Thank you for your review and comment– we appreciate it 🙏❤️

I am sorry to hear that the foundation shade you purchased was too light. If you had contacted us before ordering, we would have recommended you purchase our Colourmatch Tester Palette so you can match your tone in the comfort of your own home.

Each tester palette comes with 5 shades so you can experiment at your leisure. These tester palettes are available in crème to powder, concealer and pressed powder. For the tester palettes click on this link or copy and paste the link onto a browser https://www.dorismichaelscosmetics.com/shop/black-skin-colourmatch-palettes/

Each tester palette cost just £8.99 including shipping.

I hope the above information is helpful.

Noté 5 sur 5 étoiles

Good quality selections

Good quality selections.
Value for money.
Excellent customer services.
Simple and easy to choose and pay.

Mrs. Charlotte Nightingale.

2 septembre 2025
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Réponse de Doris Michaels Cosmetics

Thank you, Charlotte, for your lovely review – we appreciate it. We work hard daily to provide top quality products at budget price; coupled with great service. Your excellent review is greatly appreciated! Thank you once again for sharing your lovely experience with us🙏❤️🥰

Noté 5 sur 5 étoiles

Delivered before the time expected

Doris Michaels Cosmetics delivered before the time expected. Thank you

28 août 2025
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Réponse de Doris Michaels Cosmetics

Dear Colleen, thanks for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️

Noté 5 sur 5 étoiles

Excellent service

Excellent service. It was unexpectedly wonderful to be contacted by the owner herself and another associate when my product was delayed and not delivered by royalty mail.
Received a replacement without any hassle, and much respect and care. This is very rear

10 juillet 2025
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Réponse de Doris Michaels Cosmetics

Dear Cassandra, thank you for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️

Noté 3 sur 5 étoiles

Ordered the mineral powder but was not…

Ordered the mineral powder but was not impressed with the brush. It feels so scratchy against my skin. The colour does not have the intensity I would like.
The lip gloss is very glittery. The bronzer is quite nice and the eyeshadows good value for the price.

29 juin 2025
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Réponse de Doris Michaels Cosmetics

Thank you Chazza for your review – we appreciate it 🙏❤️

Noté 5 sur 5 étoiles

5 star

Everything

6 juillet 2025
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Réponse de Doris Michaels Cosmetics

Dear Irene, thank you for your lovely review – we appreciate it💃😍

Noté 5 sur 5 étoiles

I love the colours of your lipsticks

I love the colours of your lipsticks - they remind me of the intense colours of Biba. I'm not a black woman - but whenever I wear your Orange Shimmer lipstick, (for example) I have people asking me where I got it, and what make it is. Great speedy delivery of my order, Much appreciated. Best Wishes & Good Luck with the business!

28 juin 2025
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Réponse de Doris Michaels Cosmetics

Dear Fiona, thank you for leaving us such an excellent review. We are thrilled that you continue to love our products; and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us; we look forward to servicing your next order🙏❤️😍 And, please help us spread the word😀

Noté 3 sur 5 étoiles

I would have liked to amend my order…

I would have liked to amend my order but once it was received, there was not option to amend. If there is, it's not obvious.
Otherwise the Products are good

15 juin 2025
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Réponse de Doris Michaels Cosmetics

I am sorry to hear about you not being able to edit the number of items in the shopping cart, but the options are there. Next time, if you’re using a computer, click on “Cart”, click on “View Basket”, and you will see on either side of the number of quantities in the basket is a “- and +” sign which should be used to add or reduce the quantity of items in the basket. At the bottom of the item in the basket, there is the word “REMOVE” which can be used to delete an item from the basket.

To edit using a handset, click on “Cart”, then “Checkout”, and along the top, to the left hand-side of the screen, you should see “Show Order Summary”, and next to it is a “Down Arrow “, clicking on it will show the content in the basket, and you can then use the “- or +” sign to add or reduce items in the basket or use the “REMOVE” bottom to delete an item from the basket.

If you’ve any issues when ordering next time, and it is during office hours, please give us a call on either 01622 687377 or 07901718506 and we will try and talk you through it. Thank you for your feedback.

Noté 5 sur 5 étoiles

I will forever be grateful to Doris…

I will forever be grateful to Doris Michael. Gratitude towards her and her team for the passion and commitment to making women of colour live their best life and enhancing our natural beauty and skin. Thank you always. You will always have my loyal support.

20 février 2025
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Réponse de Doris Michaels Cosmetics

Dear Michelle, your enthusiasm and loyalty for our brand is truly appreciated, and without continued support from existing customers like yourself we’d not be here so, a big THANK YOU! 🙏🥰❤️

Noté 5 sur 5 étoiles

Great fast delivery

Great fast delivery. Great price

Thank you

18 février 2025
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Réponse de Doris Michaels Cosmetics

Thank you TT for your lovely review – we appreciate it 🙏❤️

Noté 5 sur 5 étoiles

I have been using Doris Michael's for…

I have been using Doris Michael's for over 15 years. What really attracted me to this product was the matte effect, I don't even need to use a primer because of it ability to give full coverage including pores. I give Doris Michael's 15/10

18 février 2025
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Réponse de Doris Michaels Cosmetics

Dear Maxwell, thank you for leaving us such an excellent review. We are thrilled that you continue to love our products; and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us; we look forward to servicing your next order🙏❤️😍

Noté 4 sur 5 étoiles

The product I purchased was a…concealer

The product I purchased was a concealer. Sadly the colour match was not great for me. Whilst I like the product, I find it hard to colour match and would like more clearer imaging online to show the differences between the shades better for more accurate purchasing and a better customer experience.

20 janvier 2025
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Réponse de Doris Michaels Cosmetics

Thank you, L.Davies, for your lovely review – we appreciate it 🙏❤️

We’re aware of colour matching based on, on-screen picture of models however, we do not believe it is as accurate as trying the actual product on your skin with testers. This is why we do colourmatch tester palettes that you can purchase so you can try the product in the comfort of your home, before deciding whether or not to purchase the actual product.

Additionally, due to the endless variations in ethnic skin tones, plus the fact that colour appear differently on different skin tones, these subtle differences can’t be captured by a photograph of a model wearing the product on-screen. Also, no matter how good the picture of the model is, colour appear differently on different devices due to the quality of the graphic card on the device being used.

If you’re still interested in finding the right concealer shade for your skin tone, we’d recommend you purchase our Colourmatch Tester Palettes so you can exact match in the comfort of your own home. To browse our products, please go to our website www.dorismichaelscosmetics.com For the colourmatch tester palettes click on this link https://www.dorismichaelscosmetics.com/shop/black-skin-colourmatch-palettes/

If the concealer stick you purchased is slightly too light, you can use it as a highlighter. Use it to highlight the brow bone etc. For your info, the next shade down from “LIGHT” is “MEDIUM”.

Thank you once again, we appreciate it 🙏❤️

Noté 4 sur 5 étoiles

Informations and products on the…

Informations and products on the website was clear and the delivery was also on time

13 janvier 2025
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Réponse de Doris Michaels Cosmetics

Thank you, Rachel, for your lovely review – we appreciate it 🙏❤️

Noté 5 sur 5 étoiles

Excellent delivery

Excellent delivery
Quality product

24 janvier 2025
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Réponse de Doris Michaels Cosmetics

Thank you, Joy, for your lovely review – we appreciate it 🙏❤️

Noté 5 sur 5 étoiles

👍👍👍👍👍👍👍

👍👍👍👍
lovely product 👌

7 janvier 2025
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Réponse de Doris Michaels Cosmetics

Thank you, Jane, for your product review – we appreciate it 🙏

Noté 5 sur 5 étoiles

Very good product

Very good product

1 janvier 2025
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Réponse de Doris Michaels Cosmetics

Thank you, Adiza, for your lovely review – we appreciate it 🙏❤️

Noté 5 sur 5 étoiles

Best company l can always communicate with

Mine item were held by my local post office, but they helped me retrieve item from the post. They are very patient, helpful and their communication with their customers is 100%. Their products are very good and I love to use them.

29 décembre 2024
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Réponse de Doris Michaels Cosmetics

Thank you Rosemary for sharing your lovely experience with us🙏 We appreciate it! We wouldn’t be here without the continued support of fabulous loyal customers like you! 🙏🥰❤️

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