Dorsaneehair Avis 

117
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Got my wig today it's pretty hair is soft has a smell to it but that can fixed the length is not wat it's supposed to be. I don't think I will order from them again I might give the wig away and order... Voir plus

Noté 5 sur 5 étoiles

Okayyy this wig ateee 😍 The black with the blonde peekaboo highlights is EVERYTHING! The color is so pretty in person and gives such a cute pop without being too much. The 13x4 lace gives me so many... Voir plus

Noté 5 sur 5 étoiles

Hi! I wanted to say that I love this hair. This is my second time ordering and they are very wonderful. They are very responsive regarding shipping and delivery, very honest about the hair, this is ho... Voir plus

Noté 1 sur 5 étoiles

Almost paid $400 for a wig that smelled disgusting plus that wasn’t true to length. So when I tried to send it back they basically was going back and forth with me for weeks and right before the 30 da... Voir plus

À propos de l'entreprise

  1. Magasin de perruques

Écrit par l'entreprise

Dorsanee Hair, reveal your unique charm. When you wear Dorsanee Hair, you become the focus of all eyes. Our designers carefully select high-quality human hair materials and use advanced hand-woven techniques to create flowing, natural, and textured hair for you. Whether for daily life or important occasions, Dorsanee Hair will be your secret weapon to shine. We continuously draw on global fashion trends, incorporating popularity, classics, and innovation into product designs, making every Dorsanee Hair wig radiate irresistible charm. Various lengths, colors, and styles are available, which can create strong personal fashion styles as well as natural daily images. Wearing Dorsanee Hair, renew your look. Our detachable design seamlessly blends into your existing hairstyle. Easily manage and change styles, and you will enjoy the convenience brought by wigs. Healthy and comfortable materials ensure a comfortable experience all day long. Choose Dorsanee Hair and meet the most beautiful you. While pursuing fashion charm, we also focus on product safety and applicability. Making your life more wonderful is our unchanging original aspiration. Dorsanee Hair, a leading international fashion brand, provides high-quality wigs to reveal your unique charm and make your life more wonderful.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,2

Tous les avis

(117)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love this wig so much

I love this wig so much! The hair is incredibly soft and natural-looking, and it doesn't tangle or shed easily. The deep, wavy texture is beautiful and maintains its curl even after multiple washes. The lace is incredibly high-definition, fine, and easily conforms to my scalp, giving it a natural, almost real-looking look. The wig comes pre-plucked, and the knots are bleached, making it even easier to wear.

The 200% density gives it the perfect amount of volume—just the right amount without being too heavy. The length (22 inches) is exactly as described.
I've received so many compliments on it, and it's so easy to wear and style. This is one of the best wigs I've ever purchased. I recommend it without hesitation!

27 août 2025
Noté 1 sur 5 étoiles

Untrustworthy, manipulating scammers

*****Update*****
So since I have written this review, I have received nonstop communication, and it has been absolutely hysterical! I don't understand how this same employee that was offering a credit and trying to negotiate with me is now begging me to take my review down and telling me she is going to lose her job behind her company having terrible customer service? Having the audacity to tell me that she can't afford to lose her job because she has kids to take care of and now you want to offer me a full refund plus $20 more? How many other customers have they done this to? It's not ok to play around with people's money and then when you get caught up, called out and put on blast then it's I'm sorry please take the bad review down because I will lose my job. OH WELL!!!! STOP PLAYING WITH PEOPLES HARD EARNED MONEY! GIVE ME MY MONEY BACK AND STOP TRYING TO NEGOTIATE WITH ME!

Original review.....
Don't bother!!! I ordered a wig that was supposed to be a blonde curly 200 density 24in and boy oh boy was I in for a surprise when this thing arrived! This looked like it was maybe 100 density and nothing like the video I was promised! I went back and forth with Jessica in customer service for days and provided picture after picture. The wig wasn't even the correct length that I ordered. It was barely 20in mind you I spent almost $300 on this wig. Well customer service had the nerve to offer me a $50 credit on a future purchase and not even a refund. They carried on about how expensive shipping prices are and told me that the $30 shipping would have to come out of my pocket. They tried to go back and forth negotiating with me and the final offer was a $70 refund and I could keep this terrible wig. Don't trust this company at all because after reading all the other reviews I wish I would have read them all first because I only went through the same thing. This is a fraudulent company that takes no pride in customer service matters. I will now take matters into my own hands and report them as a fraud to the BBB as well as my credit card company attached with all the proof of communication of emails and pictures!

24 août 2025
Avis spontané
Noté 1 sur 5 étoiles

First and LAST time ordering from this…

First and LAST time ordering from this "company". The hair I ordered ISN'T what I received. NOT EVEN CLOSE TO WHAT I ORDERED!!!! Can't get anyone from customer service on the phone. Support email isn't any help at all, they keep trying to tell me I mixed up my order. Been requesting a FULL REFUND for the past 3-4 days and STILL HAVEN'T GOTTEN A RESPONSE. This "company" ISN'T professional one bit. If you have money to waste, this is the "company" for you. I suggest you Save your money and SPEND IT ELSE WHERE!! The ONLY THIS "COMPANY" HAS DONE is given me excuse after excuse for not wanting to refund my money. The "video" your "Company" sent is COMPLETELY BLACK AND DARK. IT SHOWS ABSOLUTELY NOTHING BEING PACKED, LABELED, NOTHING. IT'S JUST A 20 SECOND VIDEO OF DARKNESS AND NO SOUND. RIP OFF!!!!!

14 août 2025
Avis spontané
Logo de Dorsaneehair

Réponse de Dorsaneehair

Dear Andrea,

We are actively communicating with you and doing our best to help resolve this issue. After you reported receiving the wrong hair, we immediately verified the situation with our warehouse. Our warehouse keeps surveillance records of every package before shipment. After carefully reviewing the video, we confirmed that the correct hair was sent.

Additionally, the hair image you provided does not match any products available on our website. Could you kindly check if a family member or friend may have ordered this hair from another store?

Thank you very much for your understanding and cooperation.
Best regards

Noté 1 sur 5 étoiles

I brought a wig for my granddaughter…

I brought a wig for my granddaughter from this site. I wanted to return it. They didn’t want me to return it, but they said it was gonna give me a $50 credit and a $50 refund and I can keep the wig. I never got the $50 credit never went to my account and the $50 Refund never came. They are scammers do not buy wigs from them. They will tell you anything. They are no good. Keep your money. Go somewhere else

21 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

200% Density?

No way! Absolutely not! Very nice curl pattern, took the color well and the knots bleached in minutes right after. However, it’s super thin, impossible it’s 200% density. Don’t know why it’s being passed off as such. It’s literally see through as you can see in my photo. You can see straight through to the white cap. And I’m a brown gal, so that’s not gonna work. I’m sure this review will never see the light of day on their site, but hopefully folks will check here first.

5 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

This cheap Dorsanee hair is the worst…

This cheap Dorsanee hair is the worst I have ever order this lieng winch the Mgr seller lied too me not once but 3 times I order a 200 density wave 20 inch blonde wig then because im military i found out I had too leave after waiting two weeks too hear anything back from this awful bussiness I actually canceled my order a few days ltr she then clain they had sent out the package I cancel 2 times she kept lieng after speaking too FedEx they were lieng for her as well then she push the package through and I finally receive it nothing as described it was 120 density was supose too be 210 density i can feel the track I make wigs also for cancer patients so I know all about them it was 16 inch supose too be 20 inch chopped all up and some is am so pisted I will never order from these thieves I also written a letter too our US distribution center trade market and a letter is going out too our president trump too banned her business DONT PURCHASE FROM THIS BUSSINESS WARNING !

2 mai 2025
Avis spontané
Logo de Dorsaneehair

Réponse de Dorsaneehair

Hi, China Liz cake, we are so sorry for that we can’t find your order number by your first name “China Liz cake” only. If possible, could you pls leave us your correct order number, correct full name or email address here? Then our specialized customer service will contact you and help you out asap. And we indeed thanks for choosing our brand.
Thank you  
Best regards

Noté 1 sur 5 étoiles

Don't do it-Trash

This wig checked all of the (bad) boxes. Thin, shedding, smelled, tracks showing, straw like, bad cap design. I wanted to return, but only got $20 back. I guess just take the $147 loss. I can't return now because I brushed it and it shed so much, the already thin wig is now even more bare. The wig is in the trash. I am a real customer. PLEASE don't waste your hard earned money.

10 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Reviews help ,know a company’s history .

I’ve never ordered fro
This company nor do I intend to based off the reviews !! Sad because I’d planned on spending a considerate amount of money buying from them based off the pictures! But always read the reviews people it’ll save you disappointment and money every time!!

16 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

They are scammers

They are scammers, I ordered a kinky V-part supposed to blend perfectly with frizzy hair and they sent me a V-part that did not meet the criteria at all in description, a wig of poor quality, Straight hair that does not blend with frizzy hair, and did not want me to return the v-part for a refund.

21 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great for low maintenance

The lace is super easy to melt and it looks incredibly natural - my friend even thought it was growing out of my scalp! Perfect length, nice and full, and easy to style!

22 octobre 2024
Noté 5 sur 5 étoiles

Great experience

10/10 everything about this wig and Dorsanee is a 10/10 plus!!!! I ordered this hair for my birthday party. It’s pre-plucked, I did cut the lace a little shorter, I applied foundation and it fit perfectly. I do have a small head and found this wig to be a little big for me, it's a medium on the website but I needed a small, about 21 inc, so I contacted customer service and she helped me custom make my own wig! Everything was great. I'm really thankful.

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful hair!!

Beautiful hair!!! I have ordered 3 units thus far, customer care is always on point as well.

12 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I wanted to start my trip with a new…

I wanted to start my trip with a new wig, so I double-checked the delivery time with customer service. They were awesome, and it arrived in 3 days! I love this water wave wig, it's 100% human hair, easy to dye and bleach. The HD lace melts perfectly and it's true to length. No shedding even after bleaching it!

4 juillet 2024

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