Banner for Dortech Direct

Dortech Direct Avis 

3 928
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price and quality and good dated Sikalastic 710 mastic, way cheaper than an online auction website. Used it to fit new heiki rooflights to our motorhome.

Noté 5 sur 5 étoiles

I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Dortech. My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised deliver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used this product before and it has never let me down , easy to use but be quick it sets fast and as hard as rock.

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Magasin de materiaux de construction
  3. Fournisseur d'engins de chantier
  4. Fournisseur de portes
  5. Fournisseur de matériel de protection anti-incendies
  6. Magasin d'outillage

À propos de Dortech Direct

Écrit par l'entreprise

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Écrit par l'entreprise

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 928)

583 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service

Great Service, products arrived on time - definitely use Dortech Direct again.

7 août 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the 5 stars! Great to hear everything arrived on time and that you’d choose Dortech Direct again. We really appreciate your support!

Noté 2 sur 5 étoiles

When I placed my order

When I placed my order, I was clearly expecting the item to arrive within 3–5 days. After some time, I called and was told there would be a slight delay, which I understood. However, I never expected the delay to be almost one month.
As I needed the item within the original timeframe, I had no choice but to purchase it elsewhere. I then requested a refund, but since making that request, nobody has contacted me or provided any update.
Unfortunately, I cannot be happy with this experience. A delay of almost a month, combined with the lack of communication regarding my refund, is very disappointing.
Based on my experience, how could I recommend this company?

7 août 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback. We completely understand your disappointment regarding the delay to your order, and we do take full accountability for the fact that the item did not arrive within the original expected timeframe.

However, we would like to clarify that the item was subsequently dispatched and successfully delivered on 8th August. Today is 18th August, and since delivery we have not received any correspondence from you advising us that the item was no longer required or requesting that it be returned.

Had you contacted us following delivery, we would have been more than happy to arrange collection of the item and process the appropriate refund. Unfortunately, as we were not made aware of the situation after the item was delivered, we were unable to take those steps.

We absolutely appreciate that the original delay caused inconvenience, particularly as you needed the item within a specific timeframe, and we are sorry that we were unable to meet that expectation. At the same time, we hope you can appreciate that we need to be given the opportunity to resolve an issue once an order has been delivered.

We remain happy to assist with arranging the return and refund where applicable, so please contact us directly and we can advise on the next steps.

Noté 1 sur 5 étoiles

got my order completely wrong after…

got my order completely wrong after driving for 2hrs to collect

4 août 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry to hear that you were disappointed with your experience, particularly after making such a lengthy two-hour journey to collect your item.

We would, however, like to clarify that the item itself was ordered in specifically from our supplier and was correct; the issue was with the colour rather than the product ordered, and we completely understand how frustrating that must have been.

We would also like to clarify that your order was processed as a delivery, not a collection. Unfortunately, we were not made aware that you intended to travel to us to collect it. Had we known, we could have checked everything with you beforehand and potentially prevented the wasted journey.

We fully appreciate the inconvenience caused by the colour issue and are sorry that your experience did not meet expectations.

Noté 5 sur 5 étoiles

The price was good and good selection…

The price was good and good selection of silicones . O only downside was delivery it took 5 working days which seemed forever

17 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback! We’re glad you were happy with our prices and silicone selection. We appreciate your comments regarding the delivery time too and will certainly take them on board.

Noté 3 sur 5 étoiles

The staff were very helpful when I…

The staff were very helpful when I called to explain that I had not received my order for over a week and a half. It turned out that the order was sent by EVRI who are absolutely terrible. EVRI said that the parcel was in Inverness but had lost it there. A new order was sent and it arrived a few days later.

14 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for taking the time to leave your review. We’re pleased to hear that our team were helpful when you contacted us, although we’re sorry that the original parcel was unfortunately lost while with the courier.

While courier issues are outside of our direct control, we completely understand the frustration caused by the delay. As soon as we became aware of the issue, we arranged for a replacement order to be sent, and we’re glad to hear this arrived safely a few days later.

Thank you for your patience and understanding, and we hope the way our team handled and resolved the situation gave you confidence in our service.

Noté 5 sur 5 étoiles

great communication

great communication, delivery and service. cant fault.

3 août 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you! It’s fantastic to hear you were happy with our communication, delivery and service. We really appreciate the 5 stars!

Noté 4 sur 5 étoiles
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review and for your positive comments about our service. We’re sorry that delivery took a little longer than expected and appreciate your patience.

We’re always looking at ways to improve our delivery experience, and we hope we can earn that fifth star from you next time!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great price and wonderful product.

3 août 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thanks for the brilliant review! Great price, fast delivery and a product you’re happy with – exactly what we aim for!

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, well packaged

31 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the 5 stars! We’re glad your order arrived quickly and was well packaged.

Noté 5 sur 5 étoiles

Happy customer

Product arrived promptly, well packaged and was as described. Excellent seller.

31 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your excellent feedback! We’re really pleased everything arrived promptly, securely packaged and exactly as described.

Noté 5 sur 5 étoiles
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you! Fast delivery and competitive prices are exactly what we aim to provide. We appreciate your review!

Noté 5 sur 5 étoiles

Right product at the right price…

Right product at the right price delivered fast

6 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thanks for the fantastic feedback! The right product, at the right price, delivered quickly – we’re glad we could deliver on all three!

Noté 5 sur 5 étoiles

Upvc cleaner

Great sevice,qujck delivery great product ,the upvc cleaner is so good it does what it says on the tin.

6 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the brilliant review! We’re delighted you’re impressed with the uPVC cleaner and that it lived up to expectations. Great to hear you were happy with the speedy delivery too!

Noté 5 sur 5 étoiles

Upvc window frame cleaner

A++++ great service quick delivery.

6 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

A++++ customers deserve A++++ service! Thank you for the fantastic feedback – we really appreciate it!

Noté 3 sur 5 étoiles

Haven't used them yet but they look…

Haven't used them yet but they look good, only complaint was that one was broken when they arrived

23 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review. We’re pleased to hear that you’re happy with the items overall, although we’re sorry to hear that one arrived broken.

Did you contact us to let us know about the damaged item? We’re always happy to help when an item arrives damaged, but we do need to be made aware of the issue so that we have the opportunity to put things right for you.

Please get in touch with our team if you haven’t already, and we’ll be happy to assist.

Noté 1 sur 5 étoiles

Awful product. A waste of money.

We ordered 6 self adhesive bands to enhance our garden balustrade panels with an etched appearance and also hopefully it may deter birds hitting the glass panels. Your webpage illustrations looked the perfect job. However, first of all on opening your envelope there were no helpful instructions on best ways to apply the strips to the glass.
So carefully we cleaned and marked out the glass with pencil, tape and spirit level at the ready and attempted to apply. Carefully having a soft cloth to try and remove creases and bubbles. Absolutely impossible. We tried two strips and what a mess. We took our time and tried so hard . The other 4 strips are binned. Very very dissappointed. What a waste of £32.51.

21 juillet 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry to hear that you were disappointed with the product. However, we would like to clarify that this review relates to your experience applying the product rather than the service you received from us.

The self-adhesive bands supplied were the product ordered, and unfortunately we cannot accept responsibility where difficulties arise during installation or where the product has not been applied correctly.

We appreciate that applying adhesive film to glass can require a particular technique to achieve a smooth, bubble-free finish, and we understand how frustrating it must have been when you were unable to achieve the result you expected.

That said, we do take your comments regarding the lack of application instructions on board, as clearer guidance may help customers get the best results from the product in future.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus