Down Under Endeavours Avis 

242
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I cannot say enough good things about the planning of our trip by Laura and the Team from Down Under Endeavours. We enjoyed the beautiful, crystal clear waters of the Tahitian Islands with a fantasti... Voir plus

Noté 5 sur 5 étoiles

We just returned from a dream trip to Australia and New Zealand planned by Vanessa. We snorkeled in the Great Barrier Reef, cuddled a koala in Port Douglas, saw kangaroos and tons of wildlife on Kang... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Down Under Endeavors helped us plan a two week honeymoon covering three locations in two countries (Fiji, Sydney and Port Douglas). Laura Tober at Down Under Endeavours made the planning process inc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing New Zealand Trip Thanks to Corinne, Lauren, Matt, Monique, Ann and everyone at Down Under for setting us up for two fabulous weeks in New Zealand. Appreciated how you listened to our interes... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Down Under Endeavours offers handcrafted luxury vacations, honeymoon packages, and luxury travel packages to Australia, New Zealand, Fiji, Tahiti, and beyond


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

242 avis

5 étoiles
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1 étoile

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4,9

Tous les avis

(242)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you DUE!!

We loved our trip and partnering with Candice at DUE. Our trip was totally customized to exactly what we wanted to do and we had a lovely once in a lifetime trip.

We had a couple of delayed flights which honestly would have been very stressful without the help of DUE and their local affiliates. That help and concierge service alone put us at ease.

The best thing I could say is that we would without hesitation travel again with DUE and I’ve already recommended them to other couples.

28 décembre 2017
Avis spontané
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Hi Cat and John

Thanks so much for the review. Loved working with you, and I look forward to assisting you in future travels. And thanks so much for the referrals! You both rock. Happy New year!

Noté 4 sur 5 étoiles

Overall excellent

Overall excellent. All accommodations but one were superb. Glad to have done Franz Josef Glacier helicopter trip, but no need to have spent two nights there. Trans Alpine train was disappointing. Would have appreciated warning on road closure for drive to Kaikoura. Kaikoura Whale Watch was disappointing.

Azur and Hakupu Lodges were lovely. Wilderness Lodge was a fantastic experience. Four wheel drive in Queenstown and Dolphin Cruise in Kaikoura were excellent.

27 décembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Australia & New Zealand Trip Fall 2017

Laura was super helpful booking our trip to Australia and New Zealand. We came to her a month before we were planning to leave without having booked flights or hotels, and she quickly worked to get us set up. It was such a relief to have her advice on where to go and where to stay. We loved the hotels she picked near the Great Barrier Reef, and the overnight boat tour on Doubtful Sound in New Zealand. Laura helped us decide which cities best fit into our trip plans based on the kind of activities we were looking for. She was easy to work with and quick to respond to email. We would definitely work with Laura again!

20 décembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thanks so much Sarah! I loved your sense of adventure and am so glad your trip went smoothly on the short timeline. I hope to work with you two again! Cheers, Laura

Noté 5 sur 5 étoiles

Once in a Lifetime Experience

We had the trip of a lifetime because of Down Under Endeavours and Vanessa Massey. Every hotel was wonderful and located perfectly, every tour was small with great guides and all the transfers were timely and comfortable. The planning process was made easy and she really listened to what we were interested in when she suggested specific tours.
Would highly recommend Down Under Endeavours to anyone planning a special trip. Would also recommend Australia and New Zealand to everyone, just sensational and so beautiful.

11 décembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much, Teresa & Ed! I am so glad you guys had a wonderful time on your trip to Australia & New Zealand. Please do reach out if you need assistance planning more exciting adventures around the world. Cheers,
Vanessa.

Noté 5 sur 5 étoiles

Excellent!

Well organized plus a personal touch!

6 décembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much Natalia! You were such a pleasure to work with. I cannot wait to plan your next trips to Africa & Indonesia ! Cheers, Vanessa

Noté 3 sur 5 étoiles

Last minute trip to Australia

After deciding on a last minute trip to Australia, my family and I opted to use DUE as the agency after reading all the good reviews on the web.

On the negative side, there were some issues with the tours - not all of them their fault (horrible service on certain tours), cockroaches in some of the hotel rooms. The budget was over what we had set out. I understand that they are a "luxury" travel group but when you specifically tell them certain things aren't needed, I feel that it should be honored. Our hotel on Kangaroo Island was booked for one of the penthouse suite. Again, I understand it's a luxury tour, but I specifically had told them that none of us need or want that sort of accommodation and would have rather saved the money to spend elsewhere.

Probably the largest error was the last part of the trip out to Fiji. These are supposed to be customized tours to Australia and the surrounding areas. The trip was myself and my parents. So, the fact that we were booked on an island that seemingly catered to couples and honeymoons does not make any sense when there were other islands that seemed to cater to families.

On the plus side, they were quick to respond to emails. Also, when the tour we booked at the Sydney Opera House was full because the Opera House decided to oversell their tours and refused to let us on the tour (despite that we had tickets for that day), they did refund us themselves for this tour when the Opera House refused to refund us.

30 novembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Dear Aaaron,

Thank you for your review. We value and appreciate all of our clients' feedback, and I am sorry to hear about the issues above. Please note we always strive to meet our clients' budgets, however seasonality, room availability, etc, are also factored into our recommendations. I have sent you an email, but I am reaching out here also to see if you could spare me 15 min of your time to chat to see what we could have done differently. I hope to hear from you soon.

Warm Regards,
Candice Heckel
checkel@downunderendeavours.com
312.951.8517 ext 112

Noté 5 sur 5 étoiles

Great customized itinerary to New Zealand!

Great company to work with. Did it all by e-mail and phone and were able to tweak the itinerary throughout the process. Arrangements all worked and we had a local contact in NZ whom we called once for advice about which driving route to take which was most helpful. Definitely recommend them!!

21 novembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much for the kind words, Jean. We're so pleased to hear that you and Greg enjoyed your trip to New Zealand. Please do reach out if you need assistance planning more exciting trips around the world. Happy travels!
-Team DUE

Noté 5 sur 5 étoiles

Highly recommended! You exceeded all expectations.

Down Under Endeavours exceeded all expectations; the trip to Australia and New Zealand was absolutely fabulous. Laura was wonderful to work with - she listened to what we wanted, directed us to the best places, provided seamless travel arrangements, transport and great tour guides.
Two of our favorites were Lizard Island and Lake Taupo.

6 novembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much Becky! You were such a pleasure to work with. I cannot wait to plan your next trip - You have to see the South Island of New Zealand! Cheers,
Laura

Noté 5 sur 5 étoiles

Down Under Endeavours—-custom travel is the way to go!!

Down Under Endeavours is the best thing in my travel life! They’ve taken me to Australia twice, New Zealand twice, Fiji, Cook Islands, and even went beyond their normal realm (and NAILED it!) and guided me through Thailand, Hong Kong, Alaska, South Africa, Mozambique, Dubai, and more! They orchestrated these trips such that I didn’t have to worry about a thing, other than showing up. Ground crews were waiting for us upon arrival, and they made sure we had everything we needed. I have learned that DUE will be as involved as you like, and behind the scenes more than you know. Always taking care of things. These folks are so passionate about travel, adventure, exploration, and ensuring every client has the trip of a lifetime!!

3 novembre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much Sheri, it's such a joy working with you and we love helping you build wonderful travel memories. Thank you for taking the time to write about your travel experiences with us. Cheers, Corinne

Noté 5 sur 5 étoiles

Fantastic trip

Fantastic trip. All accommodations, excursions, etc. were phenomenal. They developed an itinerary that met our needs perfectly--highly recommend using them to plan a trip.

31 octobre 2017
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Réponse de Down Under Endeavours

G'day! Thank you so much for taking the time to write us. We are thrilled to hear that you had a such an amazing trip! Please reach out if we could ever assist you with any of your future travels.
All the best, team DUE.

Noté 5 sur 5 étoiles

When we decided to have a destination …

When we decided to have a destination wedding in the Cook Islands, we weren't entirely sure how we were going to coordinate travel for our 40 guests who were traveling from the US. Through a recommendation from a contact within the travel industry, we were directed to Down Under Endeavours. Down Under was able to help us work with the airline to obtain a bulk rate so that we had the lowest possible cost for our guests. Down Under managed all of the payment, ticketing, and even helped with seating assignments. It was incredibly helpful to know that they had it all under control on our behalf, and that our guests would receive great customer service in their interactions with Down Under staff. It made what could otherwise be a stressful experience much easier! Thank you Down Under!

19 octobre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much Leslie! It has been a pleasure working with you and David on the wedding of the century! I am so excited for you both and I look forward to seeing your beautiful wedding photos on your return. All the very best and have an amazing trip. Cheers, Corinne.

Noté 5 sur 5 étoiles

Candice was amazing!

Candice was amazing. She spent hours sharing her knowledge and made us feel completely prepared for our adventure. She arranged amazing excursions and the accommodations were out of the park! Thank you Candice and everyone at the office.

18 octobre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much! It was so great working with you both. Looking forward to planning another trip for you soon!

Candice

Noté 5 sur 5 étoiles

Audra was amazing!

Audra was amazing!! She was so helpful creating the exact kind of trip we wanted. This was our first time using a travel agency and we were a little skeptical at first because usually we like to make things cheaper by blazing the trail ourselves. But Audra made us feel so much better. She was great at offering great ideas but never pushed anything we did not fully want! I would for sure consider using her in the future! :)

15 octobre 2017
Avis spontané
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Thank you so much, Ali! You really have such a fun itinerary planned - perfect balance of days at leisure and adventure. You're going to have the best trip and I'll want to hear all about it!

Noté 5 sur 5 étoiles

Candice was extremely helpful

Candice was extremely helpful and knowledgeable in helping us plan our trip. We had some ideas about what we wanted to do but Candice gave us excellent advice as we finalized our itinerary and made our reservations.

13 octobre 2017
Avis spontané
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Réponse de Down Under Endeavours

Thank you so much! It was so great working with you both. Looking forward to planning another trip for you soon!

Candice

Noté 5 sur 5 étoiles

Audra has been awesome to work with

Audra has been awesome to work with! Everything has been easy and so great!

12 octobre 2017
Avis spontané
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Thanks, Megan! You both were so great to work with and made the planning process easy! Can't wait to hear all about your trip.

Noté 5 sur 5 étoiles

Great Advice, Great Service!

My husband and I had a fantastic experience scheduling our trip with Audra. She was extremely thorough and helped put together a trip that we cannot wait for. Down Under offers a great service and customized our trip perfectly. We are really looking forward to our trip in April!

12 octobre 2017
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Réponse de Down Under Endeavours

Thanks so much, Sarah! I've really enjoyed working with you and Andy. I am so excited about your trip - April really can't come soon enough!

Noté 5 sur 5 étoiles

Incredible Service for a Trip of a Lifetime

It was a trip of a lifetime! New Zealand, 15 days, 22 family members, ages 2 to 72. Corrine and Doug took care of every infinite detail; running the gamut from diapers, to kids activities, special food allergy menus, tours, private Maori performance at the lodge, the list is endless. Corrine and Doug accompanied us on the trip and, within 24 hours, they were part of our family. They are two of the nicest people you will ever meet and will bend over backwards to ensure your vacation is one in a million.

10 octobre 2017
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Réponse de Down Under Endeavours

Francia, Thank you so much for your kind and heartwarming words. It makes me so happy to hear what an amazing time you had with your family and even happier to be a part of your amazing family - Cheers, Corinne

Noté 5 sur 5 étoiles

Down Under Endeavours continually puts …

Down Under Endeavours continually puts the customer first. They are always thinking in your behalf. On all the tips organized for our family Down Under Endeavours could not have done a better job of finding the most etraordinary experiences.

James Shaw

9 octobre 2017
Avis spontané
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Réponse de Down Under Endeavours

G'day Jim, thank you so much for taking the time to write us. It's my pleasure to be part of the process of helping build wonderful memories for you and your family. All the best, Corinne.

Noté 5 sur 5 étoiles

Best vacations of my life!

I have been traveling with the assistance of DUE since 2006 and have been on multiple trips coordinated by Corinne and her team at Down Under Endeavours. I can honestly say they have been the best vacations of my life! I have been to Australia, New Zealand, Fiji, Hong Kong, Thailand and Alaska with DUE and they take care of every detail, from soup to nuts and make you feel like royalty. DUE takes into consideration every individual on the trip to ensure that there are adventures suited to every style - from relaxing to daring to down right unimaginable - activities and sights I never even dreamed existed. It puts a smile on my face just to think about past trips and makes me long for the next one...which will be orchestrated by Corinne and team without question!

9 octobre 2017
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Réponse de Down Under Endeavours

G'day Katie - Thank you so much for your feedback. You were an absolute joy to work with and I am thrilled to hear we have helped put a smile on your face when looking back at your past trips. It's my pleasure helping you build memories and I look forward to helping you create many more - Cheers, Corinne.

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