I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... Voir plus
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Lisez les avis des autres
I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Voir plus
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
The Shield Retail Centre, BS347BR, Bristol, Royaume-Uni
- 01173137471
4,9
Excellent
167 avis
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Everything was great!
23 janvier 2026
Great service in the store,
Great service in the store,
Excellent after sales service,
Bed was delivered promptly, installed, & shown operations, very polite clean quick service by delivery men, I will be going back as another bed is required later on, excellent service. My thanks.
18 janvier 2026
Great staff and a great bed what more…
Great staff and a great bed what more do you need .
16 janvier 2026
Good experience ordering online
Good experience ordering online. Agent helpful and polite. Delivery on time and both delivery men again very helpful
11 janvier 2026
They were on time.Delivery men were…
They were on time.Delivery men were very helpful.No complaints.
26 octobre 2025
easy to buy and at a good quality
15 décembre 2025
Brilliant
Brilliant! We had a session on their Sleepomatic gismo which identified our sleeping patterns & have enjoyed using our new mattress since. I recommend Dreams to all.
12 février 2025
Fantastic store manager
The store manager knew her stuff and helped guide me all the way through, nothing was too much and i was a demanding unsure customer.
I went back to the store several times to help decide what i wanted and each time she was there being very friendly and helpful, offering drinks and asking what else could she do to assist me. I was mostly indecicive due to waiting to move house.
I had gone to the cribbs causeway store but the welcome i got there was not great at all and did not feel i was welcome unless i was going to buy that same day, this includes from the store manager there also.
The customer service from the Filton store stood out to be so much better and welcoming which is why i went to the Filton store to make my purchase, the Cribbs causeway store could learn a lot about customer service from the Filton manager.
25 septembre 2025
Team at Filton branch were brilliant
Team at Filton branch were brilliant. No rushing, we had plenty and time and tried several beds and pillows. Came away with exactly what we wanted within our budget. Staff were knowledgeable, helpful and friendly. I later took some friends there and they had a similar experience and bought a fabulous mattress.
16 mars 2025
I was greeted and served by a very…
I was greeted and served by a very polite, helpful and knowledgeable young lady the machine they have which reads how your body lies was also very helpful in which mattress I chose. The member of staff weren’t pushy just very helpful
3 octobre 2025
Avis spontané
Great store
Great store staff are very helpful and welcoming and offer you all information needed to allow you to make a decision without any pressure offered a drink whilst in the store and made feel as nothing was to much trouble left the store feeling very happy
15 septembre 2025
Avis spontané
Professional and great service
Professional and great service. Excellent quality purchase and a very happy customer. If you don't know what Mattress you need, dreams will help you.
11 septembre 2025
Avis spontané
Exceptional service at the shop great…
Exceptional service at the shop great service on delivery very happy with the mattress sleeping well thanks.
29 août 2025
Great sales person very knowledgeable…
Great sales person very knowledgeable and extremely patient
10 août 2025
Avis spontané
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