Dreams - Coventry Avis 

362
TrustScore 5 sur 5

4,9

The Gallagher Retail Park, CV6 5QG Coventry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Incredibly helpful staff member who talked us through all the headboards we were considering. We eventually found just what we were looking for with the right colour for our newly decorated bedroom.... Voir plus

Noté 5 sur 5 étoiles

VisitedDreams at Gallagher Retail Park Coventry today. Robert the sales person was bubbly, extremely helpful, very knowledgeable, polite, offered us drinks, (hot and cold) measured me up on their matt... Voir plus

Noté 5 sur 5 étoiles

Our sales lady called Jacqueline was very good there was no pressure to buy a mattress from them,we were in the shop around a hour trying different mattreses. Chose one came a week later told us when... Voir plus

Noté 5 sur 5 étoiles

Had 2 sets of deliveries within 2 weeks I cannot remember the first set of men’s names however the second set were ash and Alex both sets were very helpful and trustworthy. The beds were built to a hi... Voir plus


À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Magasin de matelas

Écrit par l'entreprise

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Écrit par l'entreprise

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Coordonnées de contact

  • The Gallagher Retail Park, CV6 5QG, Coventry, Royaume-Uni

  • 02476 666604

4,9

Excellent

TrustScore 5 sur 5

362 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(362)

13 450 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thomas made all the difference!

Store room had a great layout, Thomas was a fantastic Customer Service Rep for Dreams. Not too pushy, very knowledgable, and very patient too! He made all the difference when it came to deciding where to purchase my bed from. Thank you so much Thomas, will be recommending all my work colleagues and friends to visit you when its time for a refresh of their bedrooms!

28 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good Customer service

Very welcoming experience, Mac’s service went above and beyond what we expected so we were very pleasantly surprised. Definitely will be back, highly recommend.

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service throughout

Excellent service throughout
Manager at the Coventry branch very welcoming no staff was forceful or pushy
The delivery men were just as outstanding
Very polite friendly
Well done to all

22 juin 2025
Noté 4 sur 5 étoiles

Good service

The sleep machine was very good and helpful and the advice was good too.Delivery went well,was just a bit difficult getting the green bag on for recycling 😀

22 juin 2025
Noté 5 sur 5 étoiles

Super Comfy Mattress and Great Service!

I recently bought a mattress from Dreams and I’m really impressed. The team in-store were helpful without being pushy, and made it easy to find something that suited my needs and budget. Delivery was quick and hassle-free, and the mattress itself is unbelievably comfortable – I’ve noticed a big improvement in my sleep. Highly recommend Dreams if you’re after a quality mattress and solid customer service.

15 juin 2025
Noté 5 sur 5 étoiles

Very nice people work for Dreams

Very nice gentleman help me pick out my bed. I went on the bed helps you get it right, Then I tried a few beds and found pillow that suited me (ICE) which is wonderful.
The gentlemen who came to deliver the bed were very good at the job, I noticed that they put on shoes over the top of their outdoor shoes whenever they came into the house. They fitted my old but much loved headboard on for me.Then told me how to look after my mattress .

31 mai 2025
Noté 5 sur 5 étoiles

Our experience from start was great…

Our experience from start was really good, they have a special mattress to tell you what kind of mattress you need and when delivery came the men put the bed together for us as I wouldn't be able to as I have fibromyalga amongst other things. All staff were polite and courteous. Thankyou Dreams team x

12 mai 2025
Noté 5 sur 5 étoiles

10/10 Service from Pavan

Received great service in store from Pavan, he helped me with everything, matched me with a mattress using the sleep match test and was overall just a very nice happy guy to deal with. Thanks Pavan you're a credit to your company :)

17 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Staff at Courthouse Green Coventry very…

Staff at Courthouse Green Coventry very helpful and really informative Ordered a super king size bed which comes in two sections. Unfortunately one section came with casters, as ordered. The other gliders, which was a pain.
One phone call and everything was sorted. Excellent customer service. Definitely 5 star Thank you

11 mai 2025
Logo de Dreams - Coventry

Réponse de Dreams - Coventry

Good afternoon Mrs Phillips,

Thank you for taking the time to leave us your feedback and for speaking with me today.

I am very sorry for the error made. I am glad that we have a solution in place now. I have sent you an email confirming everything and I will be happy to help if you do require any further assistance.

Many thanks,

Kishan

Noté 5 sur 5 étoiles

Helpful relaxed shopping experience

Store assistant was friendly, knowledgeable and attentive without crowding me. The perfect balance to let me make my decision, testing the beds in my own time, but checking to see if I had any questions at various points. Good shopping experience.

5 mai 2025
Avis spontané

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