One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed & mattress choice . Can't believe on how much better quality of sle... Voir plus
Établissement
Changer d'établissementUnit C Northfield Retail Park, NN16 9TS Kettering, GB
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Lisez les avis des autres
At the Kettering branch of Dreams, Vivek went above and beyond. We used the sleepmatch bed to find our perfect mattress. We tried lots of different types of mattress before finding the one we loved. V... Voir plus
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Voir plus
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Unit C Northfield Retail Park, NN16 9TS, Kettering, Royaume-Uni
- 01536684354
4,8
Excellent
348 avis
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Kettering branch, Maria sales assistant
Very good service, if you use the Kettering branch ask for Maria, she is very knowledgeable and will go above and beyond to meet all your needs with reference to buying a new bed.
6 janvier 2024
Avis spontané
Extremely helpful staff
Extremely helpful staff, sleep match was great and we have trusted it with our mattress choice even if we wouldn't have chosen it ourselves, very happy with the service received.
Finance options aren't as good as competitors though and pillow covers were a little dirty
5 janvier 2024
Avis spontané
Kettering dreams- 10/10
We visited the kettering store, and as a young couple the customer service we received was amazing. The store manager and his colleague daniel were amazing. We went in browsing, and ended up leaving with a whole new bed and loads of extras from the team. Wonderful place to stay within budget and get a good mattress.
2 janvier 2024
Avis spontané
Excellent service from dream's team
One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed &
mattress choice . Can't believe on how much better quality of sleep I have also wake up feeling like I have more energy each morning. Excellent service and excellent quality from start to time my bed was delivered and installed thanks Dreams.
30 décembre 2023
Customer service was excellent
Customer service was excellent, the product is super good I'm enjoying every bit of it. The delivery and the time i was promised was excellent
30 décembre 2023
The testing device was excellent in helping us to assess the products
The testing device was excellent in helping us make our choice of mattress. The sales person was very professional and unhurried, explaining features and benefits of each mattress.
27 décembre 2023
Avis spontané
Great service in store
Great service in store, helpful staff and delivery drivers were prompt and courteous
10 décembre 2023
The lady that I spoke to just not pushy…
The lady that I spoke to just not pushy in any way
1 décembre 2023
100 % happy
lovely, friendly and helpful staff member in store, and quick and efficient delivery, very polite and on time, all went well and I am very happy with my purchase, thank you
30 novembre 2023
Great experience
Helpful staff at shop. Bed delivered on time & assembly team very good.
Bed comfortable - what more could you ask for!!
30 novembre 2023
Everything was absolutely brilliant
30 novembre 2023
The lady who served and assisted us was…
The lady who served and assisted us was fantastic she was very kind and helpful.
Was very quick and very easy!
She was knowledgable and answered all my questions
Love the bed! Thanks Dreams
26 novembre 2023
Great staff very polite and…ottoman bed
Great staff very polite and knowledgeable, a slight problem which was sorted by a very lovely staff member
17 novembre 2023
Avis spontané
100% satisfied
The whole process was easy and hassle free. From choosing a mattress and base online to delivery. I am very impressed all round.
4 novembre 2023
Lovely welcoming
Lovely welcoming, very helpful staff.
Purchased my sons very first double bed which he absolutely loves and the bed is very stylish with plenty of storage and comfort :-)
12 novembre 2023
Bright & clean with a well laid out display of products
Bright & clean with a well laid out display of bed,mattresses & bedroom accessories all backed up by a friendly, polite assistant (Dan) who had great knowledge of his products
2 novembre 2023
Avis spontané
Kettering Dreams Store have lovely knowledgeable staff
Kettering Dreams Store have lovely, kind, caring staff. Lots of knowledge about all their products. A lovely experience. We were not rushed at all, as buying the best mattress is an important decision for myself and my Partner. We felt relaxed during our visit
29 octobre 2023
Avis spontané
Lovely matteress they are so comfy…
Lovely matteress they are so comfy money well spent
28 octobre 2023
Lady in shop very helpful no rush as my…
Lady in shop very helpful no rush as my dad was elderly explained everything clearly for him
27 octobre 2023
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