Great Sevice from salesman Alfie. No pressure walked us around and explained the difference in mattress’s,to help us make the right choice. Will definitely use them again.
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Lisez les avis des autres
The sales person who helped me was Alfie. He was so helpful but was not one those assistants who was constantly hovering around you but you would only have to ask him a question about a bed and he wou... Voir plus
Went to Liverpool branch staff was amazing especially the lad that served us nothing was to much trouble for him he really did earn his wages that day with me lol I have a lot of back problems so fi... Voir plus
We were greeted and welcomed by Jen and her colleague as soon as we walked into the store. They saw that my mum had mobility issues and said they’d allow us the time to check out the reclining bed... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Liverpool Shopping Park, L13 4DL, Liverpool, Royaume-Uni
- 01514338915
4,7
Excellent
289 avis
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Best bed I've ever bought
Delivery as promised. Arrived in time and the delivery men were very courteous. I don't know how they managed to get my massive old bed out but they did it! New bed lovely and comfortable and I can say without a doubt it's the best bed and mattress I've ever bought.
26 janvier 2025
New Mattress
Linda was Lovely!Very informative and patient when we were buying our new mattress. Couldn't wait for it to be delivered and we weren't disappointed. Having comfortable, great nights sleep every night.Heavenly!!!! Our Mattress was purchased at Dreams ,Edge Lane, Liverpool.
31 décembre 2024
Thank you so much Jenni and Debbie 😊
We can’t thank Jenni and Debbie enough for the amazing service we received from start to finish after visiting Dreams on Edge Lane. My partner and I came in to find the perfect mattress that we’d both agree on, and with the help of Jenni we found the perfect one sooner than we expected
Jenni firstly showed us to the Sleepmatch bed and explained how it worked, so we could determine the best mattress for our body shape and sleeping styles, we loved this part
Once we knew which style mattress would be best for us Jenni then toured us around the store talking us through our best options and allowing us to test the ones suited to us. After testing a few we decided on our favourite and went ahead to buy, we also purchased our choice of favourite pillows, duvet and mattress protector
We are loving our purchases and have never slept so comfortably! We loved our experience at Dreams with Jenni and Debbie, it was brilliant and we will definitely be back if we ever choose to replace in the future. Delivery was so quick too
Thanks so much Jenni and Debbie for being so helpful, friendly and informative
Moya and Ryan x
15 décembre 2024
Avis spontané
From start to finish everything was so…
From start to finish everything was so easy. My husband really loved the removal of the old mattress and instalation of the new one,what a brilliant service. Of course the best night sleep ever. Thank you. 😊
30 décembre 2024
Great service from start to finish
Great service from start to finish, the staff where so helpful in the store and worked around our needs for delivery. when it came to delivery the service was great and we where kept informed, all the way the guys where so helpful, polite and tidy, they wore shoe covers when entering the property and even when it looked like the mattress may fit they found a solution.
30 décembre 2024
The staff at the store were so helpful…
The staff at the store were so helpful in this process and I am delighted with the product.
The delivery was seamless as well. Very happy with the service and product
9 décembre 2024
Sleeptastic
So far, really happy with the new bed and the mattress. Very comfortable and although it was bought for when our grandson stays over, we've used it a few times ourselves. Would happily recommend Dreams.
3 janvier 2025
Happy Customer
I am really happy with the service provided by Callum & Ian. They were both very polite, friendly, helpful and highly skilled. They also cleared up all the packages leaving my bedroom neat and tidy. I was very satisfied with their service.
30 décembre 2024
Very pleased with purchase nice and…
Very pleased with purchase nice and comfy and getting a better nights sleep
22 décembre 2024
Best customer service and good quality…
Best customer service and good quality mattress, still feel slight pains on my waist but I feel it will reduce.
15 décembre 2024
The mattress
The woman, helped me out so much with my mattress! It's so comfy and I'm able to get a good night's sleep.
14 décembre 2024
No problems thank you
No problems thank you, very happy with the shop and the delivery arrangements. Am happy to recommend them to anyone looking for a replacement bed in the future.
7 décembre 2024
John was our assistant and did a great…
John was our assistant and did a great job of helping us not only choose the bed we were looking for but also helping us to find the right mattress using their sleep match technology.
15 novembre 2024
The staff made the whole experience of…
The staff made the whole experience of choosing the right mattress and the collection of the old mattress, such an easy process.
28 septembre 2024
Great Experience
I cannot fault Dreams for their excellent service from day of purchase right through to delivery of my new bed. Everyone I dealt with in store and on delivery day were extremely kind and helpful.
On top of that the bed is excellent, very comfortable and my sleep has been much better after struggling for years with a bad spine.
25 octobre 2024
Great range of beds, fantastic staff!
We went in not quite knowing what we were looking for but had a great sales assistant who was so knowledgeable that he immediately helped us find something suitable. Great range of beds, lovely staff - no complaints! We'll be back!!
4 octobre 2024
Dream in name. Dream in service
Dream in name, dream to deal with. From my experience purchasing my bed at the Edge Lane store, Liverpool, being assisted by John,the salesman, right through to delivery which was unbelievable service. I ansld my wife can only commend the exceptional experience with this major buy.
9 octobre 2024
Avis spontané
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