We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal d... Voir plus
Établissement
Changer d'établissementUnit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB Macclesfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went instore to buy a new bed for the house. A great experience in the Macclesfield branch, the tempur soft is great. Problem is that we ended up buying a mattress that's too heavy for our ottoman. I... Voir plus
I was helped with care, knowledge and information when selecting my new mattress. I was very pleased with the whole experience.
Stephen our perfect salesman. On last day of sale we decided to buy a new mattress. Stephen was always there to give information we needed but stepped back to give us time to decide on firmness of ma... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB, Macclesfield, Royaume-Uni
- 01625817797
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very very goodvery happy with Dreams
Very happy with our Dreams delivery
The team were very helpful and we were very pleased with them. Polite, eager to please, left everywhere tidy, on time.
Tempur…Magic
Went into the showroom in Macclesfield nothing was too much trouble. Purchased a Tempur Air Plus Smart Cool mattress and it’s just heavenly. My twin sister is also looking for a new mattress and I have recommended the one I have got to her
Great quality sturdy bed and mattress…
Great quality sturdy bed and mattress the delivery drivers were kind and respecfull
Excellent service and the colleages…
Excellent service and the colleages were fabulous and took what ever time so we could make the right choice.You Its been a while since ive had shop staff trat me like that
Great in Macclesfield except one problem
Went instore to buy a new bed for the house. A great experience in the Macclesfield branch, the tempur soft is great. Problem is that we ended up buying a mattress that's too heavy for our ottoman. I do wish we were warned of this before paying £2200 on a mattress and frame instore. We're going to have to buy a new frame at some point because the ottoman falls down/doesn't stay up
In & out in around half an hour
In & out in around half an hour. That's with my young son trying every bed. Bed & mattress ordered in no time at all
Exemplary customer service at Dreams Macclesfield
The customer service at Dreams in Macclesfield was exemplary. Nothing was too much trouble the different mattresses were explained with no hurry to make a decision.
The delivery was on time and the men really polite and helpful.
I would certainly recommend this company to anyone thinking of buying a new mattress or bed.
Very helpful throughout
Very helpful throughout
The delivery was on time, and carried out by two helpful men.
Vey professional
Vey professional, from delivery ,cost and quality.
I had a great experience and now sleeping in an amazing matrix
The guys were polite helpful pleasant…
The guys were polite helpful pleasant staff in the shop helpful .
We were served by Mary at the…
We were served by Mary at the Macclesfield store.
She was absolutely brilliant!
She wasn't pushy, just really helpful.
She was incredibly polite and very knowledgeable.
She had a really pleasant manner and was easy to relate to, even with my aversion to memory foam!
As an example of the Dreams staff, she was exemplary.
We bought a bed and a mattress.
Thank you Mary.
Perfect Salesman
Stephen our perfect salesman. On last day of sale we decided to buy a new mattress. Stephen was always there to give information we needed but stepped back to give us time to decide on firmness of mattress suitable to us. He gave us the best possible price to decide whether to purchase without hovering or heavy handed sales pressure. 5*
Pleasure to buy from Dreams
Pleasure to buy from no over pushy sales staff all were polite and friendly and offered a drink too.
Understood our budget and did not try to sell us something we could not afford.
Excellent aervice
So impressed with every aspect
So impressed with choice, knowledge and support.
Friendly informative staff
Friendly informative staff. No sales pressure. Good atmosphere
The bed of dreams…
I happy with my new bed from dreams Richard and his team was very polite and well spoken got me the best deal on my small double ottoman Bed and mattress with 5 /7 year product garantee if anything messes up they got me covered all in price of £467 including delivered 2 ur room FYI i had to build the bed myself with help of my friend .
Anyways im very happy with my purchase no more single bred (bed)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







