We were given a lovely smile and welcome when we entered the store. The friendliness continued along with all the help you could wish for. No time pressure. Today I am still sure we made the right dec... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This was our best experience while choising a new bed. We went to other premium sellers and then to Waterlooville, where we were greeted and served by Ash. The technology helping us choose a mattre... Voir plus
The assistant that helped us was very knowledgeable and patient with us choosing a new mattress. The sleep test machine was a great way to narrow down the choices, which was helpful as we had no idea... Voir plus
Great service from the sales advisor in store, lots of advice without being pushy. Used the Sleep machine to help find the right mattress and had a very nice cuppa too! All in all a very pleasant sho... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Gallagher Retail Park, PO7 7UL, Waterlooville, Royaume-Uni
- 02392066397
4,9
Excellent
218 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything was perfect 10 out of 10.
13 août 2025
Great service
Showroom staff were extremely helpful. Delivery team were quick and efficient.
13 août 2025
Great service received
Great service received, delivery was on time as per text time. Great delivery guys, polite, respectful of our home.
13 août 2025
Great service and really pleased
Great service and really pleased with the product supplied
23 décembre 2024
Branch staff very helpful,delivery on…
Branch staff very helpful,delivery on time,product excellent
28 juin 2025
After going back to Dreams a number of…
After going back to Dreams a number of times we did eventually decide on a mattress and bed base with the help of the shop assistant answering all our questions, had to wait almost months for delivery but everything went great , have been sleeping on our new bed for just over two weeks now and it is very comfortable we find we are not sleeping any better than we were on a twenty year old mattress so definitely disappointed on that score , would recommend Dreams Waterlooville for there help but still no better sleep after paying so much for a one .
15 juin 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Dreams - Waterlooville
Good afternoon Michael,
Thank you for taking the time to leave us your feedback.
I am delighted that you were happy with the service in store.
I have sent you a brief follow up email and I do hope to hear from you soon.
Many thanks,
Kishan
Great range of beds and top service
Popped in to the Waterlooville branch for a quick browse and ended up buying the perfect bed frame for my spare room. Ash is very knowledgeable about the extensive range available. He listened to my requirements and sourced the one I purchased very easily. Thank you for your help Ash!
7 juin 2025
Avis spontané
Happy customer My new bed and mattress were delivered
My new bed and mattress were delivered by 2 guys who worked quickly, cleanly and happily. I couldn't be more delighted with my purchase. It is the most comfortable bed I have ever had - I went for a Tempur mattress - and although it was pricey what price is a good sleep! Dreams handled everything very professionally but also in a friendly way.
8 juin 2025
A great experience!
We were attended to very quickly and given a high level of professionalism throughout the process.
We were delighted with the help we received, our product choices and would highly recommend Dreams to any prospective customers!
25 mai 2025
Avis spontané
Would definitely buy from again
Would definitely buy from again. Lovely salesman, not too pushy, and the delivery men were lovely, friendly and polite.
9 mai 2025
Happt Customers
Nice people, good products, and good choice. Very pleased with new bed, but like all buyers, would like a lower price. Always told, don't ask don't get.
20 avril 2025
Staff welcomed us asked what we…
Staff welcomed us asked what we required let us try what we asked for he was very polite and understanding of our needs and after trying a couple of mattresses and pillows we made r purchase would recommend dreams in Waterlooville
27 avril 2025
Avis spontané
Great sales staff
Great sales staff, product really good and minor installation problem sorted quickly. Would highly recommend
19 avril 2025
Very please with my Tepur bed
13 mars 2025
Trust In Dreams
From the time of purchase to installation, all went smoothly. The Waterlooville staff explained a number of options in depth and no sales pressure was felt.
The date of installation was met and the 2 men installing the bed were polite and respected our house by wearing shoe covers and subsequently explained in detain operations instructions.
22 mars 2025
Went in looking for a replacement…
Went in looking for a replacement mattress and was served by Robin, great guy, really helpful, very knowledgeable. Great deal, even splashed out on some new pillows. Would highly recommend. No hard sell, very pleasant experience.
19 mars 2025
Avis spontané
Very helpful in shop had emails to say…
Very helpful in shop had emails to say what time slot had phone call to say what time they would be here delivery drivers friendly and helpful left tidy
28 février 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.