Absolutely appalling customer service. I was upsold an upgraded car, which I paid for - only to find out during one of the hottest heatwave weekends of the year, the A/C was broken. I contacted immedi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementFulham Broadway, Shopping Centre, SW6 1BY London, England, GB
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Lisez les avis des autres
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team... Voir plus
L'entreprise a répondu
Great experience (again) at Drivalia Fulham Broadway. Staff couldn't have been friendlier or more helpful and the car was exactly what we needed, ran perfectly and an easy, quick drop off too.
L'entreprise a répondu
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Drivalia UK - FULHAM
Écrit par l'entreprise
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Coordonnées de contact
Fulham Broadway, Shopping Centre, SW6 1BY, London, England, Royaume-Uni
- 020 3345 9560
4,2
Bien
31 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Drivalia Fulham… EXCELLENT!
Couldn’t recommend Drivalia Fulham enough! Always excellent service! Reliable and excellent customer service from booking to handing over the keys… big thanks to George and Kobi
15 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really great service
Really great service. Kobby helped me, he’s great and made the whole process easy.
16 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic service from start to finish
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team helps with everything they can to make the whole rental process as seamless and stress‑free as possible. Highly recommend Drivalia Fulham, with special thanks to Koby!
6 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I have been using Drivalia for over a…
I have been using Drivalia for over a year now, specifically the Fulham Broadway branch for close to a year now. I have dealt with Koby at every instance and he is an absolute superstar, he makes the difference.
10 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Koby experience 10/10
Koby experience 10/10, easy and quick. Would definitely use again
8 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent, fast service
The service was very quick and efficient - Koby the guy who I dealt with was very helpful
9 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service at Fulham branch
Great service at Fulham branch. Cobby. was lovely 👍.
2 janvier 2026
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Wonderful service…
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand new. I did have a few glitches with the computer - rear view camera not turning off when in drive & wing mirrors nor opening out after I stopped one time - but these were minor issues and easily sorted out. Many many thanks to the wonderful staff (particularly George & Nathan), who made my dealings with Drivilia so enjoyable. Nathan even drove me and my luggage home after I dropped the car off. I couldn't be happier with the service. Will definitely use them again. Thank you so much guys. Happy New Year!
1 décembre 2025
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Me gustaría que sepan los usuarios de Alquiler de coches
Me gustaría que sepan los usuarios de alquiler de coches que Drivalia me ha cobrado 155 libras por que consideran que tienen que limpiar el interior de un coche que he alquilado recientemente. Sinceramente, me parece un robo. Además, como cogen tu tarjeta en depósito, luego te hacen el cargo y ve luego a reclamar.
17 octobre 2025
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
AVOID!!
Customer service is terrible. We arrived at the pick up location and the vehicle we requested was not there. Meaning we couldn’t use the vehicle as intended. There was no communication about the change in vehicle prior us to collecting it
27 juin 2025
Avis spontané
Réponse de Drivalia UK - FULHAM
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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