Drivalia UK - LIVERPOOL CITY Avis 

146
•
TrustScore 4 sur 5

3,8

141 Vauxhall Road, Liverpool, L3 6BN LIVERPOOL, ENGLAND, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Hired vans from the Vauxhall road branch in Liverpool, absolutely first class customer service, so easy the way it should be! These other hire company’s make it feel like they’re doing you a massive f... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Just seen the reviews for drivilia car hire vauxhall road and lots of people saying they are scammers,i had to pay 160 pound to for it insurance that I already paid for on hiring online the man said... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is a great car hire company. I arrived in Liverpool by air long and delayed flight I was exhausted however, I was on the road in no time to my final destination with Drivalia huge thanks to Josh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at Liverpool City couldn't of helped me out more if they tried. Would definetly recommend to anyone thinking about it. Kinza & Robbie on return also gave me a warm welcome and quick check in... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures

À propos de Drivalia UK - LIVERPOOL CITY

Écrit par l'entreprise

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Coordonnées de contact

  • 141 Vauxhall Road, Liverpool, L3 6BN, LIVERPOOL, ENGLAND, Royaume-Uni

  • 0151 922 4991

3,8

Bien

TrustScore 4 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(146)

4 992 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rented a car from the Liverpool

Rented a car from the Liverpool
city branch. Kinza on the front desk was super friendly and really helpful. Good prices and a really good service. Highly recommend.

15 octobre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Great company

Great company, alway spot on, Kinza is very helpful

6 octobre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

The Drivalia team at Liverpool were excellent

The Drivalia team were excellent. Would recommend them highly.
Both team-members were and got us on our way quickly. Returning the vehicle was fast and easy.

27 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 1 sur 5 étoiles

Just seen the reviews for drivilia car…

Just seen the reviews for drivilia car hire vauxhall road and lots of people saying they are scammers,i had to pay 160 pound to for it insurance that I already paid for on hiring online the man said coz I had to buy insurance off them,but I had exactly the same cover. I agree I think he wanted to sell me insurance, scammers.

2 octobre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

The team at Liverpool City couldn't of…

The team at Liverpool City couldn't of helped me out more if they tried. Would definetly recommend to anyone thinking about it. Kinza & Robbie on return also gave me a warm welcome and quick check in service.

1 octobre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Treated with high respect

Treated with high respect, Robbie took his time to explain everything to me which was very straight forward no problems like always

25 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Liverpool city branch (Vauxhall Road)…

Liverpool city branch (Vauxhall Road) Robbie was amazing great staff

25 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Great meeting in Liverpool Vauxhall…

Great meeting in Liverpool Vauxhall Road
Friendly and informative. Car excellent

24 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

The staff were very friendly and…

The staff were very friendly and helpful. Hire car was in good condition, clean and economical. Only improvement would be wireless car play.

23 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Fantastic customer service

Hired vans from the Vauxhall road branch in Liverpool, absolutely first class customer service, so easy the way it should be! These other hire company’s make it feel like they’re doing you a massive favour when you’re paying them a fortune to hire from them! Not this place though excellent experience every time and the cheapest about, I can’t remember the two lads names who where on duty 22/09 but they are a credit to the company. Well done.

22 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 1 sur 5 étoiles

First time when i rent...i did book…

First time when i rent...i did book online ..next day try to call them nobody unser the phone for 1 h , went to office...charge me duble , very slow to make your papers, try to extend my rental for 2 more day and charge 150 , bottom line ripe off company, Don.t use them

22 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

great service lovely staff good…

great service lovely staff good communication

16 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Great smooth experience from Robbie…

Great smooth experience from Robbie nice polite guy would recommend and use again

2 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service.
Good value for money.
Many thanks to Robbie for being so helpful.

7 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Excellent

We have hired several cars with drivalia and would highly recommend them. Robbie is extremely helpful and professional

20 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Robbie was really helpful

Robbie was really helpful
Great experience

19 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Staff are brilliant here!

Staff are brilliant here and really made me feel welcomed and stress free!

19 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Pick up was really easy

Pick up was really easy
Van was perfect
Customer service was spot on.
Everything ran smoothly.
5 star

18 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Noté 5 sur 5 étoiles

Thank you Josh and Robbie

This is a great car hire company. I arrived in Liverpool by air long and delayed flight I was exhausted however, I was on the road in no time to my final destination with Drivalia huge thanks to Josh and Robbie great communication and beautiful manners!! Thank you again for all your help and guidance. Tremarco family.

18 septembre 2026
Avis spontané
Logo de Drivalia UK - LIVERPOOL  CITY

Réponse de Drivalia UK - LIVERPOOL CITY

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus