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DriveTime Car Sales - Chicago-Midlothian Avis 

35
•
TrustScore 4 sur 5

3,8

14500 S Cicero Ave, 60445 Midlothian, IL, US

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

very welcoming and amazing staff, specifically the man that kinda looks like that one actor from arrested development david cross and the other guy who was the only one that could do my indiana plates... Voir plus

Noté 3 sur 5 étoiles

Love the 2017 Silverado but Having multiple problems within 30days with software. Display changing on its own, cooling fan for radiator stays on even when I cut engine off. Tpms system not working pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience was nice the second time around. Except for the system crash that had me waiting longer. My sales rep was great.

Noté 5 sur 5 étoiles

Steven from drivetime in midlothian was Awesome he was patient and knowledgeable I came in for one thing and ended up in the perfect fit


À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. aussi dans
  3. Concessionnaire automobile
  4. Marché automobile
  5. Société de crédit et de prêt automobile

À propos de DriveTime Car Sales - Chicago-Midlothian

Écrit par l'entreprise

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Écrit par l'entreprise

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Coordonnées de contact

  • 14500 S Cicero Ave, 60445, Midlothian, IL, Etats-Unis

  • 17089260380
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Shop every car with your personalized terms!

3,8

Bien

TrustScore 4 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,8

Tous les avis

(35)

2 745 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

all false information and monthly…

all false information and monthly payment and down payment

28 octobre 2026
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for sharing your review with us and showing interest in purchasing through DriveTime. We provide terms specific for each customer for every vehicle on DriveTime.com to ensure a personalized experience. Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to further assist.

Noté 5 sur 5 étoiles

Dominique was the absolute best

Dominique was the absolute best. She was very informative and made the process very easy. Her bubbly personality makes this a very joyous experience and I would recommend her 1000 times over.

3 octobre 2026
Noté 1 sur 5 étoiles

My experience with DriveTime was misleading

My experience with DriveTime was disappointing and felt misleading. Before I went to the dealership, I explained twice that I did not have money available for a down payment. I was still told that I was approved, so I went in expecting that the financing had already taken that information into consideration.

After I arrived, I test drove a vehicle and had my credit run. Only then was I told I would need a $5,000 down payment on a vehicle priced at $14,995. I was also told that even with a co-signer, I would still need $3,500 down.

If I had been told this upfront after clearly stating that I had no down payment, I would not have made the trip or gone through the test drive and credit inquiry. Being told I was “approved” gave me a completely different impression of what to expect. Overall, the experience felt misleading and was a waste of my time.

17 septembre 2026
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for providing us with your feedback regarding your experience with our Chicago-Midlothian location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Noté 2 sur 5 étoiles

Brought a 2016 Mazda 6 touring

Brought a 2016 Mazda 6 touring. Have the car for 2 years, every month it’s something I’m fixing, due to problems that appeared after I left the dealership like my seat screeching when I slide it up. Door handle came off when I opened my door a month later. Replaced catalytic converter both of them while having car for a month now it’s another problem. Had to get an engine leak fixed, valve cover replaced, spark plugs, battery, a lot of other stuff every month and problems are STILL PERSISTING. I Had to get a lot of work done while still paying a note. Their apr rate is extremely high, I have a 6 year car loan on a $18k car financed at 27k $609 payment and only about 10% of my car is paid off. Screen cracked due to a Mazda issue that can’t be fixed now, due to that maintainece issue not under contract. Warranty holds nothing that I had to fix. I’m drained.!

17 septembre 2026
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for leaving your review, Chas. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

very welcoming and amazing staff

very welcoming and amazing staff, specifically the man that kinda looks like that one actor from arrested development david cross and the other guy who was the only one that could do my indiana plates working at the time. looks eerily similar to a man i deal dice too but..besides the point. great guys would bring them business. my brother is trying to trade in a newer truck!

18 juin 2026
Noté 3 sur 5 étoiles

Having multiple problems within 30days

Love the 2017 Silverado but Having multiple problems within 30days with software. Display changing on its own, cooling fan for radiator stays on even when I cut engine off. Tpms system not working properly.NEED HELP. FIND ME ANOTHER TRUCK.

28 décembre 2025
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for leaving your review, Daryl Brown. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

Mario really worked hard to get me what…

Mario really worked hard to get me what I wanted with the down payment I had. I thank you and I would recommend all my friends and family to you

13 décembre 2025
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Hello Terry Malone, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Noté 5 sur 5 étoiles

The team was great and fast and…

The team was great and fast and efficient with taking care of my needs. Very professional 👏

28 novembre 2025
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Hello Lajania Lenoir, Thank you so much for taking the time to review your visit at our Chicago-Midlothian DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

I really appreciated the great salesman…

I really appreciated the great salesman Steve he was really nice and helpful to me, answered all my questions and got me driving the same day.J give them 5 stars and would recommend them to anyone 😍😍

9 octobre 2025
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for leaving your review, Tiara. We love knowing you were satisfied with your experience with Steve at our Chicago-Midlothian DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Steven was a pleaser to work with

Steven was a pleaser to work with. He made the experience great and made me feel comfortable with my purchase.

4 octobre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Steven was extremely helpful

Steven was extremely helpful. This was a great experience. I would highly recommend drive time. ASK FOR STEVEN!

1 octobre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

We appreciate the 5-star rating you submitted Bathsheba. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Steven was able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Drive Time employees are top notch…

Drive Time employees are top notch experts. It was an amazing experience and opportunity to get a vehicle from them. It was quick and simple. They explained all the details. I’m one happy driver.

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Hello Cassandra Torres, Thank you so much for taking the time to review your visit at our Chicago-Midlothian DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Noté 1 sur 5 étoiles

Stay away!!!!!

Sold me a car that broke with in a year and I’m stuck with it !!! They are a bunch of scammers …. I am screwed out of getting a new car or any car in general . I am so stupid to believe them ! I am disgusted how they do business … A certified car dealership told me that they are a bunch of scammers they don’t inspect the cars they are from an auto auction… and as long as they run they sell them . I am pregnant and now screwed out of getting a car … thanks for ruining everything !

31 mai 2025
Avis spontané
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for leaving your review, Megan Greene. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 1 sur 5 étoiles

Drivetime was a terrible experience…

Drivetime was a terrible experience after 3 days of buying the car it was going bad on me cutting on off and when I tried to swap the car they ended up taking the car back from me saying they wasn’t supposed to sell me a car nd took $700 of my down payments they are a big scam I don’t recommend anyone to go to drivetime I hate drivetime and will never ever try buying with them again they don’t deserve any stars

18 janvier 2025
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Noté 5 sur 5 étoiles

The entire staff was a delight

The entire staff was a delight, Dom went over and beyond to make sure I was content and happy with my purchase.

14 janvier 2025
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Réponse de DriveTime Car Sales - Chicago-Midlothian

Thank you so much for taking the time to review your visit at our South Chicago DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

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