The team was great! The financing company they use however, has several lawsuits against them... They will charge you almost TRIPLE the cost of the vehicle and customer service is a joke. For that I'v... Voir plus
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The entire Team was very knowledgeable and I was in and out with a vehicle. I was very impressed that is was that easy. I needed a vehicle and got it. Thank you Drive Time. You have a very happy custo... Voir plus
Our experience at DriveTime was wonderful. Dylan explained the process to us on the phone and stayed true to his explanation when we visited the dealership. The purchasing experience was seamless. We... Voir plus
I bought my first car back in 2019 with Drivetime. I had no issues with that car and was close to paying it off in full. I got a text message from Drivetime inviting me back to the shop to see if I ca... Voir plus
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - Mesa
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
333 S Alma School Rd, 85210, Mesa, AZ, Etats-Unis
- 14808330600
Discover DriveTime
3,7
Moyen
35 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Awesome experience with David Schaffer…
Awesome experience with David Schaffer manager. Made it easy and fast.
22 septembre 2023
Andrea was outstanding
Andrea was outstanding. I came in not knowing what I was looking for. She was very patient while I test drove many different vehicles. She explained everything to me and was able to answer all my questions. She even helped me with my phone when I couldn’t figure some things out. A+
24 septembre 2023
Amazing Service
I bought my first car back in 2019 with Drivetime. I had no issues with that car and was close to paying it off in full. I got a text message from Drivetime inviting me back to the shop to see if I can get a good deal if I traded in my car. I decided to make an appt and I met with Joanna and she was extremely nice and helpful. I was able to get into a better vehicle with less miles and even got a better deal than my last vehicle!! All in all, I do not regret being a Drivetime customer and I will recommend others here.
21 septembre 2023
Be careful
Be careful because they will try to trick you on the amount if you don’t really understand what’s going on. They rape you in interest fees!if you don’t have a huge down payment expect to buy a 16 thousand dollar car for 48 thousand. In the end !
11 août 2023
Avis spontané
Réponse de DriveTime Car Sales - Mesa
Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.
Best customer service ever
Again they gave us a new ride three days later, we had some concerns, went back they fix it for us not only that we turn up late but they stay late to solve our problems then we were back on the road very happy with the outcome and also the get to go home too, Terrell Riddick you the best when it comes to customer service
8 août 2023
The process of getting approved was…
The process of getting approved was very easy. I was able to look at several different vehicles. The one I chose ended up needing a battery and the rear view mirror replaced. I had hoped the process would have been quick, but I ended up being there for 6 hours. And the rear view mirror was never fully installed as well as the wrong bracket being mounted to the windshield. So now I have to go back to have the correct bracket installed so I can have a rear view mirror.
8 août 2023
The customer service and they told me…
The customer service and they told me one thing and kept to it no up sale or sorry this or that hands down easy experience all around .....
24 juillet 2023
Vehicle discription stated keyless…
Vehicle discription stated keyless entry. No key fob was available. Key fob should be given even now.
11 avril 2023
Réponse de DriveTime Car Sales - Mesa
We appreciate your feedback regarding your DriveTime experience. We would like to hear your concerns about your vehicle and look into this further. However, we need some information from you, so please give us call our Customer Relations Department at (888) 290-0148.
Our experience at DriveTime was…
Our experience at DriveTime was wonderful. Dylan explained the process to us on the phone and stayed true to his explanation when we visited the dealership. The purchasing experience was seamless. We were not rushed at all. Thank you Dylan for being professional and going through each detail of the sale.
Did I mention that Dylan also has fabulous hair!!!!
18 mars 2023
The young man who helped me was…
The young man who helped me was excellent. By letting me know what I was eligible before I came in was truly a blessing. I had such a positive experience.
17 mars 2023
Great Customer Service
Kevin and Dillon were very professional they also were both patient and helpful answering all of my questions. I would return to Drivetime in the future just because of them.
18 janvier 2023
Manuel
Manuel, David and Kevin handle my deal very professionally. I was very happy with the entire process. Your operations is top notch. I would recommend my family and others to buy from DriveTime.
29 novembre 2022
The entire Team was very knowledgeable…
The entire Team was very knowledgeable and I was in and out with a vehicle. I was very impressed that is was that easy. I needed a vehicle and got it. Thank you Drive Time. You have a very happy customer.
28 novembre 2022
My sales rep was excellent
My sales rep was excellent. Basically the whole sales team was good. But be prepared to detail tha interior your own vehicle. They will wash the exterior for you. That was my only problem.
8 mai 2022
Réponse de DriveTime Car Sales - Mesa
Hello Maurice,
Thank you for sharing your feedback and bringing this to our attention. Althought we are thrilled to hear our sales team provided exceptional customer service, we apologize if you were dissatisfied with the cleanliness of your purchase.
Please know that we make our best effort to ensure our vehicles are presentable at the time of sale. All DriveTime vehicles pass through a multi-point inspection, where they are detailed to meet DriveTime standards before transporting them to our sales lots. We would also like to note that most of our dealerships that do not have a detailing location on site will have a mobile detailer routinely come in for any necessary touch-ups.
That said, I want to apologize again if this has negatively impacted your experience. If you need further assistance, please reach out to our Customer Relations team at (888) 290-0148.
Respectfully,
DriveTime Customer Relations
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