From start to finish my experience was above my expectations. Olivia was kind, professional, and kind. I was in and out in like an hour and a half. I will admit I was nervous going in. I didn’t k... Voir plus
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Lisez les avis des autres
Renata Rushlau was very informative and straightforward. Most sales representatives are around the bush. She answered all my thousand questions that I had. She was very professional and outgoing. She... Voir plus
Great service had an issues with misunderstanding they handle it well and I purchased the vehicle I’m very pleased of how it was handled. Really good and easy car purchase process
L'entreprise a répondu
Renata was absolutely AMAZING! She was very knowledgeable and extremely helpful. She got me in my car in under an hour! Would highly recommend her for anyone looking at Drive Time.
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - New Castle
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
2225 N Dupont Hwy, 19720, New Castle, DE, Etats-Unis
- 13023047950
Discover DriveTime
4,2
Bien
58 avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had an amazing experience with…
I had an amazing experience with DriveTime! From the moment I walked in, the atmosphere was welcoming, professional, and stress-free. The entire team made the car-buying process smooth and straightforward, which I truly appreciated.
A special shoutout to my salesman, Dena — absolutely top-notch! Dena went above and beyond to make sure I was comfortable, informed, and confident every step of the way. There was no pressure, just genuine care and dedication to helping me find exactly what I needed. Dena’s patience, knowledge, and positive energy made all the difference.
If you’re looking for a dealership that truly values its customers and a salesperson who will treat you right, I highly recommend DriveTime and asking for Dena. This was more than just buying a car — it was a great experience from start to finish
11 avril 2026
I brought my vehicle from Drivetime…
I brought my vehicle from Drivetime October 2024 I only got to drive it until May 2025 before the engine went out. I took it to Lincoln Ford dealership to get repair. I brought Drivetimes warranties they offered through Silverock, they were practically useless. They do not cover full repairs and only want to pay for refurbished parts and we still had to come out of pocket almost $2,000.00. Then we picked car up did not make it home before the car broke down again this time had it towed back to shop, the transmission is out. We had to get another one, Silverock refused to pay for a new one, only a used one. We had to pay out of pocket almost a $1,000.00. Got our car back, again broke down from over heating, this time the radiator. Silverback refused claim. We had to pay out pocket$700.00. Got car back broke down again. My car has been in the shop consecutively since May 2025, I have not driven my car more than a day since then and it is still in the shop to this day with one issue after the other. I called Drivetime and their corporate office to seek reimbursement or to help pay for these repairs since they sold me a LEMON vehicle, they did not even ablige me, told me there was nothing they can do for me. I told the management at Drivetime they sold me a LEMON they did not even care. THIS PLACE IS CROOKED AND THEY ARE SELLING BAD CARS AND DO NOT CARE TO MAKE RIGHT THEIR WRONG! THEY ARE CROOKS AND SHOULD BE PUT OUT OF BUSINESS!!!! SHIREE SIBBLEY-ANDERSON
23 mai 2025
Avis spontané
Réponse de DriveTime Car Sales - New Castle
Thank you for leaving your review, Shiree. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
From start to finish my experience was…
From start to finish my experience was above my expectations. Olivia was kind, professional, and kind. I was in and out in like an hour and a half.
I will admit I was nervous going in. I didn’t know what to expect from this dealership.
The nerves completely went away after sitting with Olivia. Thank you Olivia. I also left my sunglasses there and she called me to tell me they were there before I got a chance to call them. Integrity 100%.
The ONLY reason I don’t give 5 stars is because the overall office itself had a peculiar smell. It may be that it’s an older building. Other than that… go meet with Olivia. Worth it!
4 avril 2026
I bought my car 1 month and 2 days ago…
I bought my car 1 month and 2 days ago and today my car
is going in the shop for the 2nd time. The staff was pleasant but I am not a happy person.
20 mars 2026
Avis spontané
Réponse de DriveTime Car Sales - New Castle
Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Awesome
Great service had an issues with misunderstanding they handle it well and I purchased the vehicle I’m very pleased of how it was handled. Really good and easy car purchase process
11 mars 2026
Avis spontané
Réponse de DriveTime Car Sales - New Castle
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Everything went smoothly customer…
Everything went smoothly customer service was great. Highly recommend getting a car here
6 mars 2026
Avis spontané
Olivia made my experience great
Olivia made my experience great, she answered all my questions and explained carefully in detail about the process and financial paperwork
2 mars 2026
The sales associate at the New Castle…
The sales associate at the New Castle location is the best.
28 décembre 2025
Réponse de DriveTime Car Sales - New Castle
Hello Renee Taylor, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Excellent sales associate that made the…
Excellent sales associate that made the purchasing experience awesome.
28 novembre 2025
Great people
Great people, the easiest car buying I have ever had , Dina-Marie was the best
19 septembre 2025
Réponse de DriveTime Car Sales - New Castle
Thank you for taking the time to leave a review, Joy! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Helped me when in a pinch
Helped me when in a pinch. Grateful to the team for getting me into my new Honda!
19 septembre 2025
Avis spontané
Olivia was fantastic
Olivia was fantastic! Helped with all my questioned, assisted with showing me three cars and was positive the entire time!
17 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - New Castle
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Was a wonderful experience Olivia was…
Was a wonderful experience Olivia was the best
12 septembre 2025
Avis spontané
Olivia Wimbush was very friendly
Olivia Wimbush was very friendly, professional and thorough. The process of buying a car is very stressful and she helped make this process as smooth as can be. She explained everything at length and was patient.
12 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - New Castle
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Worked with olivia and she was great
Worked with olivia and she was great. Super helpful and got us into a great looking truck and had a great experience.
11 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - New Castle
Thank you for leaving your review, Tyler . We love hearing that you were pleased with your experience at New Castle DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Dena was excellent and explained…
Dena was excellent and explained everything so well! I love my car thanks Dena!
5 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - New Castle
Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Dena provided a great buying experience for you at our New Castle DriveTime location!
OR I am thrilled to hear you had a great buying experience at our Location Name DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Réponse de DriveTime Car Sales - New Castle
Hello Andrew Quill, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
I waited 4 hours at drive time
I waited 4 hours at drive time, when i went to drive home half way home my engine light came on in my vehicle
25 août 2025
Réponse de DriveTime Car Sales - New Castle
Thank you for leaving your review, Jennifer Boscher. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Réponse de DriveTime Car Sales - New Castle
Thank you for sharing your feedback with us, Iver. We love hearing about your car-buying experience at our New Castle DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
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