The Drive commercial is fake .very upsetting when I couldn't get to pick my down payment .Really had no cars to choose from Payments are high like 620 dollars a month . My muffler is hanging of... Voir plus
L'entreprise a répondu
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J was a true professional he made my first dealership one to remember. I know he said he was helping out and that wasn’t his normal location. The process was quick and I’m truly happy with my vehicle... Voir plus
This was the best car buying experience that we have had. We were looking at a car in a different state. We went into a location nearby and they processed everything and we selected a vehicle. We put... Voir plus
L'entreprise a répondu
William and manager Shay were accommodating, providing service with a smile and made sure I was completely satisfied with my new purchase! Excellent dealership with easy financing options.
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - Stone Mountain
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
5554 Memorial Dr, 30083, Stone Mountain, GA, Etats-Unis
- 14042928400
Discover DriveTime
4,3
Excellent
41 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The employees made us feel like family
The employees made us feel like family, while providing excellent customer service.
8 septembre 2024
Réponse de DriveTime Car Sales - Stone Mountain
Thank you so much for your kind words, Effie. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Worth the experience
Rosa made it a very enjoyable experience. She was helpful and knowledgeable and very patient in all she did. I truly appreciate it.
25 mai 2024
This the best car buying experience…
This the best car buying experience I’ve ever had.
Very personal and professional
13 avril 2024
Avis spontané
Kandis was super cool really worked on…
Kandis was super cool really worked on my truck and got me the best rate. I really appreciate it!
20 mars 2024
Avis spontané
Rosa Baker.
21 février 2024
Great costumer service from Kandis look…
Great costumer service from Kandis look for her if you want a great experience when looking for your dream car. Thanks you guys for a warm welcome and great experience
3 février 2024
Avis spontané
Great people that made it a great…
Great people that made it a great experience.
31 janvier 2024
Avis spontané
I had the honor of work with Christine…
I had the honor of work with Christine J. and it was very pleasant. She was very patient and understanding as well as very helpful and informative.
28 novembre 2023
Loved the customer service
Loved the customer service, everyone was helpful
8 septembre 2023
Avis spontané
Beautiful experience
29 juin 2023
J was a true professional he made my…
J was a true professional he made my first dealership one to remember. I know he said he was helping out and that wasn’t his normal location. The process was quick and I’m truly happy with my vehicle and I will be recommending DriveTime to anyone I know looking for a car.
24 juin 2023
It was a lit 🔥🔥experience… they check…
It was a lit 🔥🔥experience… they check ya credit and verify what u make and they get you in a car fast … if u realize that having a big apr on a car isn’t a bad thing bc u are not goin to keep the car or vehicle for years….. lol so cars are like sneakers and I’m gonna switch in them in a year or two so all I can say is that they fit u in the right budget and they are professional and funny lol
31 mai 2023
BAD CARS!!!!!!!!
As far as the customer service and the friendliness of the staff at the Stone Mountain location I have no complaints. However, I had my car for 2 weeks and I went to start my car and it would not start. I took it to a mechanic per the warranty and my car has gone through all types of diagnostic tests. Just to find out that the starter modem was faulty and the transmission is shot!!!! I got to drive it two weeks!!!!!! It seems like I was sold a lemon. The starter modem is shot, the tag on the car states that the oil was changed, but the mechanic says the oil and transmission fluid were black!!!! There are metal shavings in the transmission fluid and the transmission itself. Not to mention that there are two coils that are misfiring!!! So I now have to pay for a car that I can not drive or even had the chance to enjoy!!!! Just to be told today that it will take another two weeks because the warranty company has to approve the transmission repair!!!!!!! This process is too long and this is bad business!!!!!
9 avril 2023
Avis spontané
Réponse de DriveTime Car Sales - Stone Mountain
Thank you for leaving your review, Candace. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Very nice staff!
We had to drive to 2 seperate places. I wish they still could deliver between drive times and while we thought things would be done at a reasonable rate of speed. Things were discombobulated. Just a break down in communication, but in the end they finished strong. Got us great deal and beautiful car with a smile on their faces. Very sweet and Courteous staff. This is our second vehicle we have bought at this location.
8 avril 2023
Avis spontané
Rosa was very helpful
Rosa was awesome….I came in looking for the 2020 equinox and I left with the 2020 equinox.
25 février 2023
William was an excellent rep go to him
William was an excellent rep. He took his time made sure I looked at ever car I told him I was interested in. He made sure I was comfortable driving. I would recommend anyone to go to him. He was a blessing and pleasant to talk with.
1 février 2023
Timing and to many questions
5 décembre 2022
Réponse de DriveTime Car Sales - Stone Mountain
Hello Shelica,
Thank you for reaching out to us. I apologize for the time spent at our dealership while waiting to complete your purchase.
I want to assure you we strive to provide a quick and streamlined car buying process for all of our visitors. However, the time spent at our dealership varies between customers. We certainly do not want anyone to feel rushed and want to ensure each experience is personalized. Our primary goal is to ensure you leave the dealership feeling informed and confident in your vehicle purchase, and in order to do this, we take the time to address all questions or concerns each customer may have.
We appreciate you reaching out to us to share your experience. If you have any additional feedback to share with us, you are welcome to contact our Customer Relations team at (888) 290-0148, and a representative will be glad to assist.
Best regards,
DriveTime Customer Relations
I have purchase the car
I have not purchase a car in a while, I was really dreading the experience. However , my overall experience have been awesome. Joseph was very professional , nice and showed nothing but patients thru the expire process.
I am going to tell everyone to come and stop by to see you guys. Thank you very much for my car. I will give your location a 10.
Damion Nelson
279-386-1835
Support Engineer Lead
Mercedes Benz
Sandy Springs.
23 mai 2022
This is my first time getting a car and…
This is my first time getting a car and Christine was awesome.Christine has exceptional customer service.
9 mai 2022
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