I really like their UI and huge selections of the slots. I was successfully able to withdraw twice over 2 grant I think. Process usually takes 5-7 days with crypto (this is pretty smooth process co... Voir plus
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I have had a awful and confusing time trying to withdraw. I had been turned down withdrawals different times and for different reasons. Different agents gave different reasons why. I did the verificat... Voir plus
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So I noticed that they changed their gaming platform. Almost every slot used to have the option to play the game in slow, normal or fast mode. Now, every single game has only a normal or fast speed o... Voir plus
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For the love of God, DO NOT USE this site!!! So unprofessionally done. God help you if you need real help and you get stuck chatting with "Bob" their AI bot. USELESS! Only get a fraction of your wi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Coordonnées de contact
Etats-Unis
- support@duckyluck.ag
- www.duckyluck.ag
Information importante
2,6
Bas
387 avis
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I just recently found out that I have a…
I just recently found out that I have a rare disorder and a brain tumor. I saw this promotion and because of medical bills I decided to just try it out. I put 300 down and won 500. After reading this, I’m realizing this is a scam. I will be filing a lawsuit as well. Someone will pay I have six children and a pile of medical bills I was desperate, and I should have known better. I would say that I am surprised that someone could do something so cruel, but this is a cruel world. However, God never sleeps.
18 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Richelle,
We’re truly sorry to hear about your personal challenges, and we sincerely hope you receive the support and care you need during this difficult time.
Regarding your concerns, we want to assure you that we strive to provide a fair and transparent gaming experience. Our team would be happy to go over any questions you have and assist in any way we can. Please don’t hesitate to reach out to our support team via Live Chat or email at support@duckyluck.ag—we’re here to help.
Wishing you strength and support,
Casino Experience Team
Oh wow
Oh wow, I've been playing in this casino for the past 1 yeah plus every time I put my money on the platform every time I play one or two game the money just go. And most people play on this classroom because of Mr Beast so if you guys not want to be honest no more to us, you guys need to not allow us to put our money on the platform. because some of us are struggling we come here to at least look for help. some of us are homeless we trying to put our life together so when we work and put our little money on this platform, when we win money you guys need to give it to us right away please. because that's the why your plasma said. so do what you say on your platforms to us be real and be honest like that God blesses you when you put your hands in anything. Thanks for your understanding.
16 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Caroline,
Thank you for sharing your experience. We’d like to clarify that our casino operates independently and is not associated with MrBeast.
Our goal is to provide an enjoyable and fair gaming experience, while encouraging responsible play.
All terms, including withdrawal processing times, are available on our website for transparency. If you have any questions or need assistance, please contact us directly at contact@duckyluck.ag or to our support team via Live Chat.
We appreciate your feedback.
Best regards,
Casino Experience Team
This is the biggest rip off I’ve ever…
This is the biggest rip off I’ve ever seen , the last time I played on Duckyluck the game started to payout a little , it cut off in the middle of a bonus ( 6 separate times ) when it came back on for the last time it wouldn’t pay out anything. It’s a big scam and a ripoff
16 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Thomas,
Thank you for sharing your experience. We understand how important smooth gameplay is, and we take concerns like this seriously.
Our platform is designed to provide fair and transparent gaming, and technical interruptions can sometimes occur due to various factors.
If you haven’t already, we encourage you to reach out to contact@duckyluck.ag or to our support team via Live Chat so they can review your session and assist you further.
We appreciate your feedback and hope to provide you with a better experience in the future!
Best regards,
Casino Experience Team
They are scamming me out of my…
They are scamming me out of my withdrawal of winnings. It's been 11 business days and it was supposed to be 48 hours to 10 days and everything I ask about it leads to one excuse or another the last bring that the system was down and could not get the tracking number they will email me when they do . Now today it's just not available they again will email me . I gave screen shots of just about every conversation and not sure what to do next except turn it over to the fraud department at the police station. But I will not go down without a fight and will make it my mission to stop anyone from playing there to be scammed.
15 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Linda,
Thank you for sharing your experience. We understand how important timely withdrawals are, and we’re glad to confirm that your check has already been delivered. Congratulations on your winnings!
For your future withdrawals, you may opt for Bitcoin which only takes 48 hours for you to receive the winnings once approved!
If you need any further details regarding your withdrawal, our support team is happy to assist. We appreciate your feedback and hope you continue to enjoy your gaming experience with us.
Best regards,
Casino Experience Team
Réponse de DuckyLuck
Hello Michael,
We strive to offer a variety of promotions to suit different play styles, and all terms and requirements are available on our website for full transparency before claiming.
If you have any questions about a specific promotion, our support team is happy to assist 24/7.
Best regards,
Casino Experience Team
They will take all your money and make…
They will take all your money and make you go through harsh ways to try to get your money not get it I lost 80$ I deposited in there I won 470$ can’t get it very aggressive and scam likely
11 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Tarus,
Thank you for sharing your experience.
We understand your withdrawal did not process as expected, we are committed to having a pleasant withdrawal experience with all our players and we’d be happy to review your account and clarify any pending steps needed to complete your withdrawal.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat to further assist you. We’re here to help!
Best regards,
Casino Experience Team
i won $8,000.00 and when i logged back…
i won $8,000.00 and when i logged back in it was gone. This site is garbage and until I see my $8,000.00 I will begin raising hell to get this scam of what looks to be s ML operation or something shady is prosicuted with a class action lawsuit.
11 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello John,
We understand your concern and want to assist you in reviewing this matter. Please note that account balances should remain unchanged unless gameplay, withdrawals, or bonus requirements affect them. We’d be happy to investigate and provide clarity regarding your balance.
Kindly reach out to us directly at contact@duckyluck.ag or contact us via Live Chat so we can review your account and assist you further. We’re here to help.
Best regards,
Casino Experience Team
I won $13,000 and they absolutely will…
I won $13,000 and they absolutely will not give me my money!!! I have been trying for a month!
9 mars 2025
Avis spontané
Réponse de DuckyLuck
Dear Lacenia,
We understand how important timely withdrawals are, and we want to help. Please note that all withdrawals must meet the bonus requirements before they can be processed. If there are any pending steps on your account, our support team would be happy to review them with you.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat so we can assist you further. We appreciate your patience and look forward to resolving this for you.
Best regards,
Casino Experience Team
Horrible
Horrible, they keep posting fake winners and believe me , Every bonus is horrible.
Its not a legitimate casino at all and they are ripping off people .
I recorded 2 hour gameplay and emailed it to the gaming board so they can investigate to ban this site in USA.
9 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Rhet,
Thank you for sharing your experience.
We want to assure you that our games run on a certified Random Number Generator (RNG) to ensure fair outcomes.
Our bonuses are designed to cater to different play styles, and we always encourage players to review the terms to find the best fit for their gaming preferences. If you have concerns about your gameplay experience, we’d be happy to review your account and provide any clarifications. Please reach out to us directly at contact@duckyluck.ag or to our live chat support team to further assist.
We appreciate your feedback and are here to help.
Best regards,
Casino Experience Team
They are a scale please listen to me…
They are a scale please listen to me when I tell u that they send you emails that u have money on their an then they told me it was a fave web site and then they promised me 100 dollars an turn around an said it only in free spends an then they didn’t give me that this is a casino that will say anything to get you just to come on there site an no one has ever won any money on this app
4 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello Mike,
Thank you for sharing your experience. We want to clarify that all official promotions and offers are listed directly on our website for transparency. If you received an email about a promotion that was not honored, it’s possible that it did not come from us.
We recommend always checking your account or reaching out to our support team to verify any offers.
If you have any concerns or need assistance, please contact us via Live Chat or at support@duckyluck.ag. We’d be happy to help!
Best regards,
Casino Experience Team
Absolutely the worst THIEVES ever
Absolutely the worst ever! You will NEVER get paid by them! Super dishonest! STAY AWAY YOU HAVE BEEN WARNED!!
3 mars 2025
Avis spontané
Réponse de DuckyLuck
Hello John,
We understand our withdrawal process did not meet your expectations yet we thank you for sharing your experience.
Our goal is to provide a smooth and transparent payout process, and we’d love the opportunity to look into this for you.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat so we can review your account and assist you further. We’re happy to help!
Best regards,
Casino Experience Team
Complete rip off
Complete rip off. As soon as you win and try to collect they say you have to wait 3 days. Came back the next day and it was a different casino. Wanted me to start over and all my data and winnings were gone.
25 février 2025
Avis spontané
Withdrawal delays, vague explanations
The good news is the claim of RNG seems legit, which raised my satisfaction level to 2 stars. As a reminder, the promos are just that. Easy to read the terms, if you gamble at all they terms beyond the headline do make sense. But .... there's an issue and it's a big one. They have restrictions on withdrawals in both frequency and amount. Worse yet, they often drag their feet even when a request falls within the restrictive terms. Explanations are merely excuses. Customer service chat the only contact option and terms like "per our established timelines" (even if already beyond) and "waiting on final audit" (how many times do you need to audit) or "third party" (when the request status hasn't changed). You'll hear them say "rest assured" over and over which to me soon has the opposite effect. As I write this I'm waiting on a Bitcoin withdrawal request that is 5 days old which they claim they will only sit on for 24-48 hours. You will be made to feel like you're being high maintenance when you start asking about it. I've gambled everywhere over the course of over 40 years and never encountered this. Slots and casino a related company and they do the exact same thing. I don't know what the real issue is.....but there's an issue. Creating trust issues for me.
28 février 2025
Avis spontané
Réponse de DuckyLuck
Hello David,
Thank you for sharing your experience. We’re glad to hear you recognize the fairness of our RNG and transparency of our promotions. While we do have processing timelines in place to ensure security and compliance, we understand that the wait time did not meet your expectation.
We’d love the opportunity to review your case further and provide any clarification possible. Please reach out directly to contact@duckyluck.ag to further assist you. Your trust is important to us, and we appreciate the time you took to share your concerns.
So….
So, I wrote a review about my negative experience on Feb 11, 25. My winnings were up to 22,000.00 + I thought about sending my info in today because trying to cash out for $2500 on my computer looked as if it might actually pay. I was too busy at work to fool with it but decided to play a favorite game tonight and saw my balance has been adjusted to $492 and the “customer care team” was busy three days ago trying to placate a bunch of pissed off players. I played that $492 down to .50 and it will sit there long after I’m dead and gone.
24 février 2025
Avis spontané
Réponse de DuckyLuck
Hello Chris, we’re sorry to hear about your experience and would love the opportunity to review this further. Please reach out to us at contact@duckyluck.ag so we can assist you.
Looking forward to your message.
You win real money…
First time playing ducky luck on 7/24/24 I made a $25 deposit and won $100; cashing out through bank wire my money was just setting in limbo so, as I read through the online comments I learned cashing out through my Cash app (Bitcoin) was the quickest and most efficient method of payment. You can create this for free. I received my winnings on 7/29/24.
Also, I played again on 8/14/24 and won $441 same cash out method. It usually take a few business days.
Update: 2/21/25 my current winnings $500 I will be receiving my deposit probably by Tuesday through Bitcoin. I will keep you all posted.... Best of luck!
20 février 2025
Avis spontané
Réponse de DuckyLuck
Hello Angelique,
Congratulations on your winnings! Thank you for kindly sharing your withdrawal experience with the community.
We hope you have many more Bitcoin withdrawals to come!
I won $3200 on a promotion
I won $3200 on a promotion . I earned 50 free spins and hit a jackpot. I was only allowed to keep $200 because the money was earned on a promotion. It’s false advertising and it should be illegal. I do not recommend this app .
17 février 2025
Avis spontané
Réponse de DuckyLuck
Hello Kasey,
Thank you for sharing your experience, we understand that your withdrawals expectations were not met and we understand that it can be disappointing to have withdrawal limits on promotional winnings. Our promotional offers come with terms and conditions, including a maximum cashout, which ensures fair play for all users. These details are always available in the promotion’s terms for transparency.
We appreciate you taking the time to share your feedback.
If I won give me my money!
After reading their responses to everyone’s complaints on these so called phishing emails they suggest block & flag. I’ve done that over 50 times!!! What are you going to do if we start sueing for our supposedly winnings huh?
15 février 2025
Avis spontané
Réponse de DuckyLuck
Hello Porsha,
We want to assure you that we are a legitimate casino; however, some third parties may attempt to misuse our brand in phishing scams. If you ever have concerns about the authenticity of an email or message, please reach out to our 24/7 live chat support for verification. We're always here to help!
I wish I had read all of these reviews…
I wish I had read all of these reviews before I gave them a penny of my money. I've won almost 20K and realize it's all a scam. I knew as soon as I tried to cash or even ask how to cash in some winnings. The bot has no idea what the term "customer service number" even means. Trying to navigate the "cashier" is a joke, it always says "amount required" even with that field filled in. I know the "customer care team" that will reply to this will never, ever do anything to help anyone recoup any winnings are even to get your deposit back. I guess I'll just let it ride and build up to who knows what. It was nice to dream when I thought I was dealing with a reputable company. Bypass this site, it's not legit even though they will try to tell you they are. They'll say, "we're sorry" but they offer no recourse. Go figure, live and learn
11 février 2025
Avis spontané
Réponse de DuckyLuck
Hello Chris,
We appreciate you taking the time to share your experience, we understand how frustrating it can be when encountering issues with withdrawals. We assure you that our platform operates legitimately, and we’re committed to providing a fair and secure gaming environment.
If you’re facing difficulties with the cashier system or need assistance with a withdrawal, we are here to help.
Please reach out to us directly via email to contact@duckyluck.ag, and we’d be happy to review your account and provide guidance.
We appreciate your feedback and hope to resolve this matter for you.
Scam - Avoid At All Costs
Even if this site is legit, their domain is sending millions of 'phishing' emails to people all over the globe and they've done nothing about it. Apparently I have $14,000 waiting for withdrawal and I've never used them or an affiliate
15 février 2025
Avis spontané
Réponse de DuckyLuck
Hello Rohan,
We would like to clarify that we are a legitimate casino, yet some third parties may use our brand image in phishing attempts.
If you ever have a concern on whether an email received came from us, you may contact us via live chat available 24/7.
Total SCAM!! Dont fall for the bs Deposit Promo's
Total scam and will hustle you with fake promos to get your money then never return a dime. They're great until you win anything then its too bad. Had over 7k in winnings hijacked.. I just wanted my own cash back.. 250 bucks.. and they refused to do anything at all. I've requested several withdrawls of my money and so far nothing has been paid.
13 février 2025
Avis spontané
Réponse de DuckyLuck
Hello AA,
Thank you for sharing your withdrawal experience.
We understand the withdrawals timeframes may take longer than expected, please reach out to our customer support team available 24/7 via live chat or via email to contact@duckluck.ag so we can get this resolved as soon as possible.
We are looking forward to your response.
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