Despite the team's best efforts, due to challenges post-covid, Earcandy is no longer operating.
A third party should be making contact with all customers in the priority order of when bookings were made. Please check your spam folder if you have not yet received an email.
The good news is that if you have booked an event, the Act is still required to honour your booking per the spec of your original booking.
All Act Owners have been asked to contact their customers directly.
Upcoming events
Acts that you have booked should remain booked unless you have chosen to cancel them.
What if my Act Owner has not contacted me?
Please send us an email to: earcandylegacaycustomers@gmail.com. This email address is checked periodically.
No other email or phone number is in operation.
Refunds
We cannot process any refunds. Please make sure you have had contact with your Act Owner in good time before your event.
They are obliged to attend the event they have booked for you.
New Bookings
Earcandy Entertainment is not taking on any new bookings.
The main point of contact for bookings
You should continue to talk about your booking directly with the Act Owner.
Any outstanding second or final payments will also be made to them directly.
Staff, customers & Performers
We want to thank our talented staff, customers and performers who made Earcandy the company it was. They should be very proud of the team and culture they built. We are truly sorry that we could not overcome the unprecedented market challenges. We wish you the best for your upcoming event and hope you enjoy the entertainment.
