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Our founder was a frequent business flyer. He too, like you, dealt with the hassle of the long drive to the airport and navigating through every airport’s different and complicated parking system all while wondering whether he was getting ripped off, or whether the time it took to do all that would make him miss his flight. The extra step of planning and additional worry ate away at him. After one particularly difficult flight, he decided to take action. Wanting to take that extra burden off from his life and yours, he founded Easy Holiday Park & Fly with his wife, aiming to create a one-stop service for all your airport parking needs. With a background in software and over a decade of experience working with the leading creators in IT, he knows his way around incredible web service, which is why EHPF is focused on creating a straightforward, easy-to-use facility for you, our customers, while maximizing transparency and access to information. Clubbed with her expertise in business and commerce, the duo forms a resilient and tech-forward pair that is dedicated to creating a platform to provide you with all the information that you require to make an informed choice. A family business at our core, we at EHPF treat you like family, making sure you get the best services, at the best price.
Easy holiday park and fly Ltd, International house, 24Holborn viaduct , EC1A 2BN, London, Royaume-Uni
3,9
20 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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It is a high level company, fabulous, high level management of Mr HarryI am completely satisfied with his really extremely high professionalism and kind cooperation. I visited many parking companies, but can not remember that somebody provided so great service as he did.
Worst experience ever in terms of park and fly, the quoted price might be cheap, but it does not include short stay parking fee which you have to pay either way. All my previous experience with park and ride has been very pleasant as they were very accommodating in terms of parking timings, but my flight got delayed by 2 hours and they charged me extra £20 which is written in their terms and conditions, but it is their modus operando to quote cheap and make money by being rigid in things written in small fonts. Definitely not going to use them again nor recommend them to anyone
The website is very user friendly and the ease of use is great! Everything is self explanatory and efficiently curated!
If I could I would give 0 - zero. The owner said to me "f..k you b...h" because I was angry waiting more than 1 hour to bring my car. When I said I will call to the police they bring my car after 2 hours waiting with little child. There was not only me waiting for so long. The workers are very rude. They bring the cars dirty ( in mud - maybe they park on a field somewhere) or with dents- and claims that it's not.their problem.
Réponse de Easyholidayparkandfly
Dear customer we are really sorry but the person who talked to you was some driver we are only a booking agent and we facilitate the parking with companies we will take this onboard and after investigations decided to remove that company from our booking website
Once again really sorry on behalf of the parking company
Best and perfect good communication as well
Thank you
It's A1 service affordable prices 👍🏻 we will use in future.
I booked with them and then needed to cancel 24 hours early. Both Harry and Sam made this extremely difficult as they were pushy and trying to get me to stay. I had a member of there team send me an awful email from there personal email to tell me that they have lost their job due to me. This is a massive breach of GDPR to get my personal information and send me rude emails. I have been waiting over the normal time for my refund and they are just so so rude. Don't know how the company are even still going. Please don't use them.
Réponse de Easyholidayparkandfly
Dear Customer,
Firstly, we sincerely wanted to apologies for the issue you have faced. We have taken strict action against the employee. In terms of refund, Paypal requested us to hold your refund because you had raised a dispute on Paypal. We then informed you via email on the same day that you should withdraw your dispute from Paypal so that we can refund you. Hence the refund was delayed.
Kind regards,
Easy Holiday Park And Fly
Had a problem with my keys after parking with them. Harry has now sorted this out. These things happen sometimes but it's the way that companies deal with things when they go wrong that is really important.
All good now
Well so far so good I've just booked my parking with this company and all I can say is wow fantastic customer service, I was quite stressed as when I looked on the car parks Web site they said they had no spaces but Harry was very quick to check this out and put my mind to rest.
Thankyou Harry great customer service will definately be booking with you from now on plus believe it or not was cheaper than booking direct with the car park 👍👍
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
I have used Easy Holiday more than once. They are highly competitive at price and excellent in customer services. On one occasion, I had to cancel the booking, even the refund process was easy and quick.
For all airport parking requirements, One Stop Shop.
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
Thank you for a great service! Our friends recommended your company and we will definitely keep booking our airport parking with you. Very friendly customer service and good prices 👍
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
I used this company a few times and all the time has been perfect I highly recommend it
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
No issue at all, Car drop off was next to departure level 5 and car was ready when we came back night 1 o clock.
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
Harry was so helpful throughout. Changed my car details for me when my car was written off last minute. If I could give 10 stars I would. Best parking booking company I have used and I am a frequent traveller
Thanks
Will
Réponse de Easyholidayparkandfly
Thanks a lot this counts a lot
Good company and easy to book we will use the always
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
they are very good in customer service and we will use them always
Réponse de Easyholidayparkandfly
Kind regards,
Easy Holiday Park And Fly
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