Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchased an LG Mini split system in 2022 and it has never worked since being installed. Several issues with circuit boards. Ecomfort is useless in standing behind the sale. LG is impossible to get ah... Voir plus

Noté 1 sur 5 étoiles

Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils... Voir plus

Noté 1 sur 5 étoiles

****SCAM ALERT**** eComfort.com will claim damage and charge 25% restock fee on all returns in a fraudulent attempt to offset their free shipping costs. Also be aware that most items are over sized,... Voir plus

Noté 5 sur 5 étoiles

I bought a 5 zone concealed duct Mitsubishi Minisplit system from eComfort back in February of 2021. One main shipment then a few follow-ups for additional parts needed. Many parts and many boxes.... Voir plus

À propos de l'entreprise

  1. Magasin de systèmes de climatisation

À propos de eComfort.com

Écrit par l'entreprise

eComfort.com is the leading online retailer of HVACR and plumbing supplies. We carry a wide range of high quality products from almost 90 different brands, including the most efficient and technologically advanced products available today. If that's not enough, our unmatched expertise and customer service will help make your home improvement project a breeze. Whether you're remodeling your bathroom or installing a complete heating and cooling solution for your home, our knowledgeable and highly trained sales staff will help guide you each and every step of the way. To assist you even further, our in-house engineers are available to answer any technical questions, determine proper sizing, and solve any installation issues that may arise during your project. With thousands of satisfied customers around the world, you can be assured that your next purchase with eComfort.com will be an amazing experience.

Quick Links


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(2 203)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Need few options!

Should be able to sign-in as a guest if you don't plan to shop that often for the items available. Wouldn't allow my computer to automatically fill in all the redundant information. Didn't see where you could print copy of bill. Did speak with Customer Support before making order and received excellent service.

31 août 2015
Avis spontané
Noté 3 sur 5 étoiles

Likely last purchase

Had problems with your shipping before. Horrible. Now $20 for ground shipping on a small, fraction of of a pound product. Your making a profit on shipping on top of the large margin for this product. Last time.

30 août 2015
Avis spontané
Noté 4 sur 5 étoiles

Website

While I just made this purchase. I can not comment on anything other than the website was the most helpful site in determining what I and my installer decided I needed. Bought a Mitsubishi Mini Split system & the accessories page was very helpful. Also the kits look to be a good value.

19 août 2015
Avis spontané
Noté 3 sur 5 étoiles

Charging with you is unreal

I had to use my credit card and enter 5 times before it went thru. I had to cll my credit card company to see that you had charged me twice with two credits that canceled out my order. On your site it said my credit card wasn't approved, but the 5th time it finally went thru. You need to check your site.

19 août 2015
Avis spontané
Noté 1 sur 5 étoiles

Is it worth it?

Is there a way to have ZERO stars, because this experience was a nightmare.

To buy online? Across the country?

Pros:
Ordered on a Thursday, Shipped on Friday.
Low prices.

Cons:
Shipper scheduled delivery that next Friday.
Shipper called Tuesday to schedule delivery for Friday.
Shipper failed to call on Friday, that delivery would not happen.
Rescheduled for Tuesday, unit arrived damaged.
Company that packed the unit did not even put the wall unit ON the pallet, it was
wrapped against the main unit with cellophane wrap.

Called eComfort, got a not too empathetic CSR.

So far two days off work, will need to take another day for replacement delivery.

One not too happy AC service tech, that Im rescheduling again.

Pros:
I refused delivery, eComfort will send out a replacement.

Is it worth it?

No.

I change my review to a 1.
eComfort just called me back, and stated the shipping company stated I kept part of the order. Refuses to send out a new one.
I guess Im a thief.

They don't want my business.

18 août 2015
Avis spontané
Noté 1 sur 5 étoiles

Not as advertised

advertized product on both Amazon and Sears at a great price. Supplied the wrong part and then would not stand behind there advertised price for the product. Not to be trusted.

17 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Simple

So far so good, let's hope for a good delivery and equipment works

12 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Good Experience

So far my experience with ecomfort is excellent. I have not yet received my order however but I just placed it.

12 août 2015
Avis spontané
Noté 3 sur 5 étoiles

service

everything went smoothly

7 août 2015
Avis spontané
Logo de eComfort.com

Réponse de eComfort.com

Claudia,

Thanks for reviewing us! I'm glad everything went smoothly. Is there anything else we could have done better to have earned 5 stars instead of 3?

Thanks,
Josh

Noté 5 sur 5 étoiles

eComfort shopping experience

So far, so good. Website has great options for narrowing your search, I love that! Compatible pricing and very reasonable return policy. Spoke with Chris in customer service on the phone to ask some detailed questions. He answered them all. I am looking forward to receiving my hydronic radiator towel bar very soon. Thank you for a great online store experience so far.

6 août 2015
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus