Elara Online - Computer Store Avis 3 336

Driver arrived on time within ETA with my speakers to my pad here in Enniscrone. Friendly and polite and no messing.

I had ordered a high end laptop from the manufacturer's Irish website, who failed to deliver - pushing the delivery date out a full month. I cancelled this order and subsequently ordered the same laptop, allbeit for 100 Euros more, from Elara and it arrived two business days later.

I am very happy with Elara.

Very easy experience

After finding what I needed on another site which had quite low ratings, I gave Elara a chance due to their rating on Trustpilot. They did not disappoint and I was lucky to have a very quick next day delivery as well.

Very smooth experience from new account to delivery. Well worth recommending.

Well done Elara!

I was initially skeptical buying from Elara solely because I haven't heard of the company before. However the item I seeked appeared a very reasonable price here and I decided to go for it. I have nothing but positive things to say about my experience. They have dispached my item on the same day that I ordered it and the item arrived next day! Which is even earlier than the stated time. When I received my item, it was sealed in its original box, and was very good quality and worked perfectly. I am super happy shopping with Elara and would buy from them again! Thank you!

Ordered Air purifier, paid by creditcard. Immediate email confirmation with estimated time of delivery. Delivery within 2 work days (ordered boxing day, delivery on 28th!).
For sure I will order more from this supplier.

On holidays for a number of weeks. Ordering (website) closed. Only notified after registering and trying to order online.
Sorry, but purchased elsewhere

Fast delivery, decent prices, good stock levels and regular deals. Good solid packaging too - one of the very best options out there for electronics in Ireland.

The 1-3 delivery day is a scam. Courier claims to have contacted me, which is untrue. Went on the phone with an employee who was supporting the courier more than my business case. Last time I do business with Elara, they don't value their customers and they are not fulfilling their commitments.
The comment from Elera here that I was unreachable is nonsense and just a lie to cover his back.

I've been buying items from Elara for nearly twenty years now (everything from laptops to RAM to gaming PCs to monitors), and have always had a very positive experience with them. Whenever I've had a problem with an order, they were always very proactive about jumping on the phone and getting things sorted out.

Most recently, I ordered an LG C3 42" OLED from them, and they had by far the best pricing in the country. I ordered it on a Wednesday morning, and it arrived by Friday afternoon. I was a bit confused by the fact that they no longer provide tracking numbers for delivery, but they seem to use a smaller courier service now instead of one of the bigger players like DPD. The driver for this courier service phoned an hour in advance to confirm that I was in and was very friendly and professional (which is not the typical experience you get with couriers any more).

It's a shame they don't offer a wider selection of parts for gaming PCs, as they would be by far the best shop in Ireland for this if they did.

Refund account number 75078517578. IFC code BARB0BUPGBX

I WANTED TO CHANGE MY ORDER SO THEY CANCELLED THE ORIGINAL SALE BUT DID NOT REFUND MY MONEY. IT TURNS OUT THEY KEPT MY MONEY AND DENIED RECEIVING IT. I SENT PROOF ATTACHED FROM MY STATEMENT SHOWING MONEY PAID TO ELARA.
KIN KEEPS DENYING HE RECEIVED MONEY DESPITE BEING SENT PROOF AND JUST KEEPS MY PAYMENT.

Perhaps the best site. Everything is as it is written. They offered the cheapest price for the laptop. Real price as you see it on the website without additional fees. And the product is actually in stock. Delivery was in 2 days. Previously, I had a very bad experience with Amazon, which includes a bunch of additional fees from the actual cost into the final price; in addition, it is stated that there are 6 items in stock, you waste time waiting, and a week later you are informed that the product is out of stock. Elara online is the complete opposite of Amazon. I recommend.

Exactly as you'd want from a retailer like this; got my sticks of RAM within three days of ordering - exactly as described - perfectly packaged; protected for the journey, but not overly stuffed with rubbish and wasteful packaging. Prices very fair and competitive - you can get a good deal and still shop local/Irish.

Didn't have any dealings with customer support, but they did send an automated mail after a few days reminding me that I could reach out to them if I didn't receive my parcel. I would definitely recommend and use them again.

[My order was a stick of 32GB RAM, Crucial branded]

No nonsense online retailer - full disclosure of technical specs (including manufacturer's manuals), highly competitive price tags and fast delivery. Took me a while looking for a new laptop and I'm really glad I chose these guys.

So thank you and keep up your sterling service.

Great online web service and good quality stock. A dependable company that deliver promptly using reliable delivery services, unlike some of my other suppliers.. Highly recommended.

I bought an APC UPS SRT1000XLI, Arrived within 2 day and Elara were cheap than anybody else by about €250.
WOULD 100% recommend.

I wish they had an option to pay with PayPal.

Good prices. Very quick delivery. The courier (DPD) even gave me a hour window of when my package would arrive.

Would recommend and I will very likely buy from Elara again.

Thank you for your service 😊. On Elara, I found what I couldn't find on Amazon, which was a good deal too. I received my goods on the 3rd day.

Had a very good experience. I purchased keyboard and mouse and few other small pieces of hardware like that on a couple of occasions. Always a prompt service and I am happy you return in the future.

Buyer Beware - hope you do not receive a faulty unit. Unfortunately, when it comes to after care service, Elara do not have any. This is the first bad review I have left in my life. I have made many purchases from Elara, and luckily all until this last one had no issues. Sooner or later you will find out. A large monitor was delivered and did not work - the base was faulty and would not click in. Elara refused to deal with this, I had to go to the manufacturer. The manufacturer tech support said if I use them, I will be sent a reconditioned unit, not a new unit, so go back through the retailer. Elara continued to refuse to do anything to help. Over 5 weeks later, and still they had refused to collect / take action. I purchased the monitor because I needed it. I started to use the monitor without the stand. The monitor toppled and the screen broke - now I have lost the monitor because they would not take action in any reasonable timeframe. Disgraceful.