Early Learning Centre Avis 

Had an issue with a missing item from an online order. Contacted ELC on Tuesday afternoon via their online 'Contact Us Form'. Got a response in under 10 mins. After submitting the requested photos they issued a replacement, which I received the following afternoon.

I was pleasantly surprised with the speed of the response and resolution. Special mention to Eleanor and Vince, the customer service advisors who dealt with my issue promptly and professionally.

Excellent customer service!

I contacted customer services via WhatsApp and I must say the service, I have just received was 1st class. I had a issue with the courier company and the customers services were brilliant. They put a stop on the original items and re ordered on a next day delivery. Thank-you guys

Great customer service, which in my opinion is lacking from so many online companies of late. I would highly recommend them. In addition, the item I purchased is great quality and will give my toddler hours of imaginative play.

Really satisfied with the way they deal with everything. Glad I used them. Brilliant

Recieved a faulty item which happens sometimes and messaged using the chat on the website which usually takes ages to get through to someone but got through straight away and spoke with a Leuan who resolved this for me in a matter of seconds also extremely polite and professional. Amazing customer service and really impressed with their customer service chat option.

I have given the company 5 stars because they have great products, keep their customers informed, deliver very quickly and provide excellent customer service.
However, I buy toys on behalf of my playgroup and need an invoice. There is no quick way to do this at the moment as the link does not work,

My delivery had been damaged beyond repair by the courier and ELC arranged an immediate replacement delivery which was much appreciated.

Following a horrible delivery experience the customer service team was quick to respond and resolve the issue, I am so greatful for their responses and help in the matter.

Bought a broken toy for my daughter, not their fault of course as they don’t make the toys. Issued a refund very quickly, customer service were very helpful.

I lost the assembly instructions for an older Fort and Vince sorted new ones within a day. Excellent customer service.

22 months year old grandson lost the blue pilot from his ELC aircraft toy - this company replaced it free of charge making my grandson very happy. He says though he still misses the old pilot 😂

Really helpful member of the team helped me out today with an order and sorted it for me so it arrives in time for my child’s birthday very pleased with the help!

Fantastic customer service

Great customer service from
Vince very
Quick response and very helpful

Friendly, helpful service

Good products at competitive prices

Fast delivery

Great customer service receive on the phone today from Nadia ! I ordered two toys not long ago and one of them stopped working , Nadia was able to resolve this issue quickly and has ordered me a replacement straight away . Thank you

Order arrived damaged from the courier. Contacted ELC. Excellent customer service! All issues sorted.

Very quick response to my query and extremely pleased with the outcome. Item replaced overnight so we now have a happy toddler. Thank you very much 😊

Excellent customer service and goods promptly received. Thank you

Your prompt and timely response to my message early this morning on the weekend made my experience great. The company is doing well regarding social networks that help with communication purposes. Keep it up. Many thanks