Before I wanted to purchase a music system, I called customer service, and they were extremely helpful. I made my order—I purchased the RP310 System, Vinyl Deck, and Amp. Delivery was made the next d... Voir plus
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Lisez les avis des autres
I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Voir plus
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We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the... Voir plus
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Ordered some party lights yesterday for a gig we’re doing tonight - arrived at 10.00 a.m this morning! Only 1 of the sets came with a carry bag (my mistake) but their customer service promised to send... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Coordonnées de contact
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Royaume-Uni
- 0203 326 0900
- info@electromarket.co.uk
- www.electromarket.co.uk
4,7
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a new Karaoke system delivered…
Had a new Karaoke system delivered within a day of ordering . Took it away for my moms80th party and the receiver for the mikes in the bass box fell apart so we couldn’t use it . Still waiting for my replacement part a week later .. hence a crap star rating .
25 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi,
I am very sorry to hear about the experience you have had and that you are now still waiting for the replacement.
If you have not already done so, please contact us directly so we can resolve this for you.
Kind Regards
been dealing with this business from…
been dealing with this business from 2019 and they never fail. Great choice to buy equipment. Cheers guys.
1 mai 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Richie,
Pleased to hear about the experience you have always had with us.
Thank you for your review and continued custom.
Kind Regards
Good sevice from Electromart.
Received radio tuner in good time, well packed and in new condition. Thanks for the good service.
14 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Kenneth,
Pleased to hear about the good service you have had.
Thank you for your review.
Kind Regards
Before I wanted to purchase a music…
Before I wanted to purchase a music system, I called customer service, and they were extremely helpful. I made my order—I purchased the RP310 System, Vinyl Deck, and Amp. Delivery was made the next day. Fantastic service. The system is very nice, straightforward to set up. Overall, I'm very happy, and I would recommend Electromarket to go to if you want a good music system.
Basil
10 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Basil,
Really pleased to hear about the fantastic service you have had and how happy you are with your new set up.
Kind Regards
First class Hassle free ordering at…
First class Hassle free ordering at amazing prices second time order
20 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Andrew,
Really please to hear about the first class experience you have had with us.
Thank you for your review.
Kind Regards
Réponse de ElectroMarket.co.uk
Good afternoon,
Really pleased to hear about the good prices and excellent service you have had from us.
Kind Regards
Vonyx 10" speakers
well made product, delivered on time, tough packaging, and looking forward to plugging these speakers in
22 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Jon,
Thank you for your 5* Review.
Kind Regards
The sales team were very helpful and…
The sales team were very helpful and knowledgeable
17 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Tomas,
Pleased to hear how helpful and knowledgeable the sales team were for you.
Thank you for your review.
Kind Regards
Great buying experience
I bought a full p.a system package from here. Excellent product & fast delivery. Reasonably priced gear too.
12 janvier 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Jamie,
Very pleased ot hear about the experience you have had and how happy you are with your purchase.
Kind Regards
Powered mixer
Very easy to use your web site and payment system and the prices are good too and I have used the mixer already and the sound is fantastic
1 avril 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Colin,
Thank you for your 5* review about the prices and quality of the product.
Kind Regards
Very very bad!
Very very bad!! AVOID AT ALL COSTS! I had an upcoming party on Saturday so I ordered the speakers on Monday because IT STATES on their website NEXT DAY DELIVERY. Well that wasn’t the case. False advertisement and lies. Now I know it can be the couriers fault also and it’s out of their control. So I called customer service and the guy told me he would cancel that order and re order new speakers so they hopefully get there on time. And instead of next day GUARANTEED DELIVERY AS THEY STATE he only used the simple delivery method so I never got them. False advertising on website. Wouldn’t use again AVOID
24 mars 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Good Morning,
I am sorry to hear about the experience you have had and that we were unable to get the order to you on time.
All of our orders are for a next day delivery, but this can never be guaranteed, due to stock or courier issues that might occur.
I am sorry that this seems to have happened twice for you and your order.
We do also advise of potential delays that could occur on the website.
Thank you for your feedback so we can make sure improvements are made moving forward.
Kind Regards
Réponse de ElectroMarket.co.uk
Hi Mark,
Thank you for 5* review about the great price and quick delivery.
Kind Regards
Excellent service
Excellent service, product exactly as described and delivered earlier than advertised, so that was a great service.
16 mars 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Scott,
Really pleased to hear about the excellent service you have had.
Thank you for your 5* Review.
Kind Regards
Excellent service as usual
10 mars 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Nigel,
Pleased to hear about the excellent service you have always had with us.
Thank you for your review.
Kind Regards
Item was delivered ‘next day’ which was…
Item was delivered ‘next day’ which was good if unexpected.
1 mars 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Ian,
Thank you for your 5* Review.
Kind Regards
Dean
Excellent customer service
I wanted specific stereo system and spoke to Mike,he was very knowledgeable and very happy to hear me out. I ordered what I wanted and the equipment was delivered the next day.I highly recommend this company.
5 mars 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Good Morning,
Really pleased to hear about the excellent service you have had from Mike.
Thank you for your review and recommendation.
Kind Regards
Great speakers
Great speakers! Decent bass - love listening to my music through them.
5 mars 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Michael,
Thank you for your 5* review and how great the spekears are.
Kind Regards
Ordering online is simple
Ordering online is simple & Evri delivered the next day to Scotland
22 février 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Ronnie.,
Pleased to hear how simple you have found the ordering process.
Thank you for your review.
Kind Regards
4th DELIVERY OF BROKEN CRACKED SPEAKERS
I appreciate this might be partly a delivery company issue and the manufacturer that packs the equipment, but company also has to take responsibility.
I ordered £1000 worth of equipment, that half of it arrived broken. They were quick to send a replacement, but still had speakers broken, box was damaged and poorly packaged, probably thrown around in the warehouse or depot . 2nd delivery arrived, worse, than the first delivery.
Third delivery took a few days to arrive after complaining again, and rejecting a measly £40 partial refund, then a £70 partial refund. No thank you, I've just spent £1000, I want undamaged equipment.
Now still awaiting a 4th attempted delivery, despite requesting a full refund, which they have failed to come back to me on. nearly 3 weeks to sort a delivery, which is supposedly next day delivery!!!!
10 février 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Paul, apologies again for the issues experienced with the delivery of your order. We will always try to rectify any issues as quickly and efficiently as possible. In the unfortunate event of damage in transit, some customers are happy to take a partial refund if the damage is only cosmetic and the product is working as expected. This saves any further inconvenience if both parties are happy to resolve the issue in that way. That is why this was offered as an option. You were provided with all options available. It is highly unfortunate and frustrating for everyone involved that the following replacement deliveries suffered a similar problem. And for that, we sincerely apologise. I can see that the damaged part of the order has been fully refunded. If you do need any further explanation or assistance, please feel free to come to us directly.
All our best
Bluetooth Dab radio CD player
When I wanted help with an item I wanted to buy, the staff were extremely helpful and patient. They emailed me step by step tips.
I would recommend ElectroMarket. My item arrived on time good value and looks fantastic.
16 février 2026
Avis spontané
Réponse de ElectroMarket.co.uk
Hi Hazel,
Pleased to hear about the experience you have had with us, how helpful the team were and the good value you have found with your order.
Thank you for your review.
Kind Regards
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