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Energie Fitness - Cardiff Avis 

205
TrustScore 4.5 sur 5

4,6

Suite 3-8 Building One, Eastern Business Park, CF3 5EA Cardiff, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Been a member of a while, staff and other members are friendly and welcoming. Great service from Shayan. Good range of machines and not usually to busy.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely FIRST CLASS on all levels. James and his illustrious crew make this fantastic gym a really nice place to be. Cutting edge equipment for all types of training/exercise, fully stocked vending... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very friendly staff and always willing to show you how the equipment works. For me it's the specialist classes love the variation from pilates to box fitness and fantastic dance exercise. A class for... Voir plus

Noté 2 sur 5 étoiles

The gym staff are extremely friendly, and the facility is well-equipped. However, please disregard the pictures, as they are outdated. The gym itself is not well-maintained and lacks cleanliness. Ther... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Centre de fitness
  3. Classe de fitness
  4. Salle de gym
  5. Coach particulier

Écrit par l'entreprise

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Écrit par l'entreprise

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Coordonnées de contact

  • Suite 3-8 Building One, Eastern Business Park, CF3 5EA, Cardiff, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(205)

632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Friendly and Welcoming

Been a member of a while, staff and other members are friendly and welcoming. Great service from Shayan.
Good range of machines and not usually to busy.

28 juillet 2026
Avis spontané
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Réponse de Energie Fitness - Cardiff

Hi Sarah,

Thank you so much for your wonderful review and for being a valued member at Energie Fitness Cardiff St Mellons.

We're delighted to hear that you've had such a positive experience with both our team and fellow members. Creating a friendly, welcoming community is something we’re incredibly proud of.

We'll be sure to pass your kind words on to Shayan, we're sure they'll really appreciate the recognition. It's also great to hear you're enjoying the range of equipment and that you can train comfortably without the gym feeling too busy.

Thank you for your recommendation and continued support. We look forward to welcoming you back for many more great workouts.

Noté 3 sur 5 étoiles

Nice fitness location clean and tidy no…

Nice fitness location clean and tidy no to small no to big
Only 2 problems in my opinion
1 people stay on the phone no leave other people to use the equipment
2 music it’s way way way to loud at least from 22:00 when are just few people.
I ask one of team member about music and he give me a stupid answer like the song are loud

7 juillet 2026
Avis spontané
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Réponse de Energie Fitness - Cardiff

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re enjoying our clean and tidy facilities and that you feel the gym offers a comfortable space to train.

We understand how important it is that all members have a fair opportunity to use the equipment, and we’ll continue to encourage everyone to be considerate of others during busy periods.

Thank you again for your honest feedback. We value your comments as they help us continue improving the experience for everyone in our gym community.

Noté 5 sur 5 étoiles

Amazing experience great little…

Amazing experience great little discovery in st mellons 🙌🏽🫶🏼

1 juillet 2026
Avis spontané
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Réponse de Energie Fitness - Cardiff

Thank you so much for your lovely review. We're delighted to hear you had such an amazing experience at the club. We look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Friendly gym with great classes and facilities

I can highly recommend Energie Fitness St Mellons! The staff are always friendly and welcoming, and the gym has a fantastic range of equipment. I especially enjoy the classes — they’re fun, motivating, and a great way to mix up my workouts. The facilities are clean, 24/7 access is super convenient, and there’s plenty of parking. Highly recommend!

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve recently joined this gym and It’s…

I’ve recently joined this gym and It’s a very welcoming environment, in a great location. The equipment is of a very high standard and the staff are extremely helpful and friendly. I’ve even joined one of the Pilates classes and it’s excellent. The lady who takes the class is wonderful and is very experienced but also makes it fun! I’ve booked a personal trainer to give me one to one feedback and motivation as I’m a middle aged woman with little experience. I couldn’t recommend this gym more highly, very happy to be there.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

James is always really friendly and…

James is always really friendly and always so helpful if you need any assistance. I have tried lots of other gyms and Energie is by far my favourite, I have been coming here for years. Would recommend this gym to everyone :)

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very clean and tidy gym with amazing…

Very clean and tidy gym with amazing equipment to use, James is so lovely and helpful for any questions and improvements on skills. The gym itself is high quality and easy to get around, lots of classes that you can join within the membership

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant gym

This is a fantastic gym. There is something for everyone. I love the classes ranging from Pilates and yoga to dance and core. The gym is well equipped and there is a beautiful treatment room for when you want a pamper session. The best thing is the friendliness of the gym owner and the staff. They always make you feel welcome and are on hand to help and answer questions.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

A local gym with so much more to offer

Very friendly staff and always willing to show you how the equipment works. For me it's the specialist classes love the variation from pilates to box fitness and fantastic dance exercise. A class for everyone every day! You can even book yourself a bespoke facial or specialist massage. What's not to like

13 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

The gym has a really good range of…

The gym has a really good range of equipment and the owner is lovely!

However - the gym is filthy with dust bunnies all on top and under machines amongst other dirt. The fire exit is chained shut and the windows are bolted closed. No fresh air coming through, only aircon. I’ve also had fleas on me on quite a few occasions whilst walking through the carpeted areas of the gym which has resulted in flea bites. (I don’t own any animals so I know they weren’t ’brought in’). The toilets smell like pee and are dirty. Also other members have told me about the yellow in the showers and hairs on the walls which apparently have been that way for quite some time. (I wouldn’t know as I have never used the showers). The small room out the back which is used for classes also has quite a bit of dirt on the floor and the anti bacterial spray seems like it’s extremely diluted with water.

8 décembre 2025
Avis spontané
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Réponse de Energie Fitness - Cardiff

We appreciate your feedback and are sorry to hear about your experience. We're glad you like the equipment and owner. We'll address the cleanliness issues. There are two fire exits and neither are chained shut. The door that is chained shut is not a fire exit and has been chained shut to avoid the door being left open as it is close to bushes and we chained it shut to avoid pests coming in through that door. The windows are bolted closed for the same reason to avoid pests flying in or crawling in. The toilets are cleaned at least three times a day but unfortunately there are times when members do not make a reasonable attempt to clean up if they use the toilets as a urinal. We have put signs in toilets requesting they are not treated as a urinal to avoid causing unpleasant smells as they are designed for use sitting down. The antibacterial spray is environmentally friendly and leather friendly and whilst it is odour free and transparent it is made up to the correct dilution level. The ventilation system is a fresh air conditioning system and keeps the air fresh and is fully operational, not just air con. The showers are cleaned twice daily however we have also noticed some people leave hairs on the walls, hopefully with the intention of taking them to a bin but they are removed when the showers are cleaned. The studio used for classes is cleaned daily however at peak times some days if people have muddy shoes and do not make use of the two large doormats provided to wipe their feet the mud can come off on wooden flooring. We are sorry to hear that you had flea bites. The carpets are hoovered daily to remove any dirt/pests etc accidentally brought in by any of the 400 daily visitors to the gym and we have two large doormats to give people the opportunity to wipe their shoes at the entrance area and the reception area.

Noté 5 sur 5 étoiles

The gym is good Steve is a star

The gym is good.
What makes the gym brilliant is Steve.
He is approachable, knowledgeable and just generally a really nice chap.
He’s a credit to the gym, he’s made a huge difference since being here.

However all staff are brilliant, vending machines well stocked as well as top of the range equipment.

No complaints here

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great gym

Great gym, unfortunately due to work commitments I’ve had to cancel but would definitely recommend this gym for local or surrounding areas, everything you need and friendly.

17 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

The gypersonal opinion

The gym staff are extremely friendly, and the facility is well-equipped. However, please disregard the pictures, as they are outdated. The gym itself is not well-maintained and lacks cleanliness. There is only one hairdryer, which has been broken for the past two months without any replacement. Additionally, all the shower pipes are partially clogged. If you can overlook these issues, you may enjoy your time there, but overall, I unfortunately cannot recommend this gym.

15 octobre 2024
Avis spontané
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Réponse de Energie Fitness - Cardiff

Hey there,

I hope you're well.

We appreciate you taking the time to share your feedback. We understand your disappointment with the gym's current condition. We strive to maintain a clean and well-maintained environment for our members, and we are actively working to address the issues you've raised. We are committed to improving the overall experience for our members and will take your feedback into consideration as we move forward.

Have a great day,
énergie Fitness Central Team

Noté 5 sur 5 étoiles

Brilliant gym. Steve is exceptional

Brilliant gym.

Steve is an absolute asset to your business his attitude is brilliant.

Saw him with 2 female clients and all they did was laugh during his session it was so nice to see.

Well done énergie fitness

He’s polite, well mannered and approachable.

Only came to this gym as I was working in the area. Shame I don’t live local as I would definitely sign up and have Steve as a personal trainer l.

10 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Gym manager very unprofessional... need a new manager

The manager is very rude and unproffessional and also like to acuse you of being a lier when his staff give you wrong Instructions how to cancel you membership which at this point he becomes rude and abusive

17 juillet 2024
Avis spontané
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Réponse de Energie Fitness - Cardiff

Hi Robert,

I hope you're well.

We sincerely apologise for your negative experience. We understand how frustrating it can be not to feel welcomed and this falls far short of what we expect from our team. We value your feedback and will use it to improve our customer service.

Thanks for taking the time to leave a review, we appreciate it.

Have a great day,
énergie Fitness Central Team

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