Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... Voir plus
Établissement
Changer d'établissementUnit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... Voir plus
I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... Voir plus
The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Écrit par l'entreprise
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Coordonnées de contact
Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, Royaume-Uni
3,6
Moyen
151 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Very Poor service
Very Poor service, no customer service, all they care about is how to collect money from your account. Their service is really poor
18 mars 2022
Réponse de Energie Fitness - Kettering
Hi Tommy,
I hope you're well.
I am very sorry to hear you have had a negative experience whilst being a member at one of our clubs with regards to the customer service you have received. Your experience falls far from what we aim to provide to every member. We sincerely hope we can make it up to you in the near future and gain your trust as a valued member.
Thank you for taking the time to leave a review, we really appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Staff are very welcoming and very…
Staff are very welcoming and very helpful, there is always a good atmosphere and there is a wide range of machines for every exercise.
18 mars 2022
I would like to have instructors…
I would like to have instructors especially to those who would have just signed up, on how to use the gym's equipment, i didnt get that. Also there is no clear know how on how to book or have a trainer which comes with the WOW package, i am even considering downgrading. Please address those grey areas otherwise you are doing well. Keep it up!
28 janvier 2022
Réponse de Energie Fitness - Kettering
Hi Salisiyo,
We're very sorry to hear you are not completely satisfied with your experience with us just yet. Please feel free to ask a member of staff any questions or queries you may have and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Just started to train at the very end…
Just started to train at the very end of December last year at the gym in Kettering. I would rate over experience so far as 3.8 stars so below great but above average perhaps. It is in process of being partially refurbished so I guess there would be an improvement though some showers could be fix in no time in my opinion. Not very hot water under one, second broken but that might change I hope. Other cons would be same music being played that I heard there about 7 years ago with does not invite to excersising and everyone has got they own earphones etc with should probably give some hints to staff and last it is quite dark upstairs with could be improved especially in winter season but other wise everything is fine, it is near town centre and you will have free parking, machines working fine, people behaving and it is very affordable and is open for quite long during a day.
14 janvier 2022
Been there for bout year and a bit…
Been there for bout year and a bit staff is brilliant and extremely helpful classes are brilliant especially box fit with Charlie worth the money cheap and helpful
7 janvier 2022
Avis spontané
When first joining I was nervous but…
When first joining I was nervous but that nervousness went right away because of how the staff were totally warm and welcoming to new starters . The gym it’s self is great the size of it is perfect for what you need as it has everything you would need for your goals
31 décembre 2021
Does what is supposed to do....
So far so good....does what it is supposed to do...
Equipment pretty good, people friendly & no issues so far
5 novembre 2021
Happy to choose energie Fitness
Very clean and safe place,I feel comfortable and the timetable it's match very good with my personal life
29 octobre 2021
Great gym, great staff!
22 octobre 2021
Friendly gym - good value for money
Sign up was slow and had no enthusiasm in the employee’s mannerisms. We didn’t get shown around on sign up. However Sean is very helpful and supports on every visit.
Gym is small but good value.
Love the competitions as it creates some team spirit and you get to make new acquaintances within the setting.
Love how active the gym is on socials keeping me up to date with what’s going on!
22 août 2021
Réponse de Energie Fitness - Kettering
Hi Yarel,
I hope you're well.
We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Easy to set up membership
Easy to set up membership. Clear instructions regarding pandemic procedures. No fuss when using the gym. Staff helpful, but not intrusive. So far, so good....!
13 août 2021
Réponse de Energie Fitness - Kettering
Hi David,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Fantastic organization
Free access to all gym enquipments
Hand wipes placed strategically so you can disinfect gym enquipments after use.
Little or no guidance as enquipment have instructions on its use/function
Gym instructor available at a fee
Water bottles can be refilled via dispenser
Energy drinks/water sold in-house
Male/Female toilets, changing room, shower, safe locker
Parking space cars (outside). Bikes may be brought inside the building.
Breathtaking view
13 août 2021
Réponse de Energie Fitness - Kettering
Hey Yaqub,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Great gym has everything i need and…
Great gym has everything i need and more with helpful instructors. So glad I swapped gyms
24 juillet 2021
Réponse de Energie Fitness - Kettering
Hi Nathan,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
You have a lot of options and you can't…
You have a lot of options and you can't get bored.
30 juin 2021
Réponse de Energie Fitness - Kettering
Hi Alexandra,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Réponse de Energie Fitness - Kettering
Hi Alex,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Very good gym specially staff happy to…
Very good gym specially staff happy to help always, really enjoying 😊
4 juin 2021
Réponse de Energie Fitness - Kettering
Hi there,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Réponse de Energie Fitness - Kettering
Hey Winter,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Very good
Very good, provides all I want in a gym , except that a place to have a hot drink after your workout would be really good.
28 mai 2021
Réponse de Energie Fitness - Kettering
Hi Andrew,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Iam a new member too the gym
Iam a new member too the gym and I suffer with anxiety at first I was really scared too go too the gym because of how skinny iam and thought that I wouldn’t be able too bring myself too go but I got the courage too go and went in and joined up and was amazed how friendly and helpful the staff are a few in perticular are allways very welcoming and make u feel at ease which puts my anxiety at ease and makes me go back and exercise more than I thought I would .
28 mai 2021
Réponse de Energie Fitness - Kettering
Hey James,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team members work hard to make sure all members enjoy every minute of their workout.
Thanks again, and we hope to see you again soon!
Dan
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