Has been a great experience so far with a mix of weight training and in house sessions conducted by energie fitness. They provide a wide range of in-house sessions ranging from HIIT to yoga to cycling... Voir plus
Établissement
Changer d'établissement34a - 36 Kilburn High Road, London, NW6 5UA London, GB
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Lisez les avis des autres
Very friendly and professional trainers, a good amount of machines and free weights, and areas allocated well; bodyweight zones, machines, cardio zones etc. It's got everything a gym needs! Sometimes,... Voir plus
Kilburn -I am a member. The gym itself has a lovely vibe,your are made to feel welcomed. The staff are very professional and friendly. Especially Dawn, she is always willing to help and at times when... Voir plus
ABSOLUTELY AVOID – UNTRUSTWORTHY AND UNPROFESSIONAL DESPITE CALLING AND CLEARLY CANCELLING MY MEMBERSHIP, ENERGIE FITNESS KILBURN FAILED TO PROCESS THE CANCELLATION AND CONTINUED TO CHARGE... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Écrit par l'entreprise
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Coordonnées de contact
34a - 36 Kilburn High Road, London, NW6 5UA, London, Royaume-Uni
4,1
Bien
242 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Good gym and great atmosphere
20 août 2021
First month 13£ and at the second 33£
First month 13£ and at the second 33£, they put some administration fee like a proper clever.
Cancelled my membership after 4 days.
20 août 2021
Réponse de Energie Fitness - Kilburn
Hi Arteom
Thanks so much for leaving your feedback, it helps a lot. I regret to hear about your unfortunate experience at énergie Fitness, however we as a company try to be as transparent and clear as possible and therefore it would have stated in your contract about any additional fees or administration fees.
Please do not hesitate to reach out to communications@energiecentral.com if there’s anything further we can do.
Best Wishes
Dan
Class instructor and type
Great classes and instructor, will be great to have more cardio base classes
20 août 2021
Réponse de Energie Fitness - Kilburn
Hi Gary,
I hope you're well.
We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Good place to be
I just joined the gym, and I am enjoying very much.
Place is clean, staff is very helpful very specious and well equipped.
Classes are very good as well…
Keep up the good work guys thanks for the amazing space,
1 août 2021
Réponse de Energie Fitness - Kilburn
Hi Angelica,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
I can see there interest in trying to…be safe is very important to me
I can see there interest in trying to keep a clean environment
31 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Maria,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
I enjoy the classes a lot
I enjoy the classes a lot! All the members of staff are super friendly and professional, highly recommend it.
30 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Teresa,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Sign up and join this great gym!
As someone who has never used a gym before, I was a bit apprehensive. However the staff are friendly and helpful which helps put you at ease. Other members are non judgemental and just focus on what they are there for. All ages, shapes and sizes. A supportive environment where you can go regularly to focus on your goals. The app is great too.
25 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Leila,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
A good training environment.
Clean facilities, nice staff and very modern machines! All for such a good price as well!
Great gym!
16 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
This gym has all the equipment we need…
This gym has all the equipment we need for training and now the are providing classes as well.
The team is really friendly and always willing to help us quick in any thing we need.
It has more space now than few years ago.
It has a really GOOD PRICE!
Thank you for this time. It is the second time I come back, but no I need to move.
15 juillet 2021
Avis spontané
Réponse de Energie Fitness - Kilburn
Hi Vicky,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Cheap and cheerful
Cheap and cheerful, most convenient gym in my area. Stuff are friendly, atmosphere is good and the gym is prompt in reacting to feedback. It gets busy sometimes in the evening, but can't have it all, I suppose.
5 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Leonard,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
rude unhelpful staff and personal…
rude unhelpful staff and personal trainer sniggering/laughing as I left the building unable to walk due to DOMS also it's overcrowded machine out of order
3 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi James,
I hope you're well.
We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I absolutely love the classes
I absolutely love the classes! The instructors are super professional & friendly, the studio is nice and never too crowded which is great.
3 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Anita,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
i just joined and so far it's been…
i just joined and so far it's been good! easy to reach well organised!
2 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Roberto,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Too many people at any time.
2 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Alexander
I hope you are well. I am sorry to hear that you are not pleased with the amount of people visiting the gym. I hope you can understand that after gyms re-opened that demand was very high in most of our clubs. We hope that since writing this review that the amount of people visiting the gym at any one time has regulated and made it easier for you to complete your workout. Thanks for taking the time to write this review, we're always trying to do better.
Best Wishes
Dan
Best Gym in the Area
I love this gym! I think the Kilburn/West Hampstead area needed a budget gym like this. The alternatives, I found out, weren’t great when I moved into the area. Mainly a very old and expensive Virgin Active or a really tiny Anytime Fitness.
The club manager (Jeremy) and staff are super helpful. They make sure you have a great experience and are getting the most out of your membership! I haven’t tried the classes yet but those friends that have absolutely loved them so I look forward to jumping into those as well.
Lastly, I really feel it’s fun and non-intimidating environment where everyone is welcome. So far everyone I’ve encountered at the gym has been pleasant even at peak hours. Super chill gym!
2 juillet 2021
Réponse de Energie Fitness - Kilburn
Hi Nimo,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
It's such an amazing gym 💪
18 juin 2021
Réponse de Energie Fitness - Kilburn
Hi Fathy,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Réponse de Energie Fitness - Kilburn
Hi Rennan,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Spacious gym
Spacious gym, plenty of different machine.
Sometimes staff doesn't look like taking care of the gym and clients who might look for helps.
Overall good enviroment
30 mai 2021
Réponse de Energie Fitness - Kilburn
Hi Carolina,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
The gym is nice and clean
The gym is nice and clean! All the staff is friendly that is why I’m happy to be a member 👍👍👍
28 mai 2021
Réponse de Energie Fitness - Kilburn
Hi Roldan,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Not enough weights arround the gym
I think there is not enought weights arround the gym plus a very important equipment is missing such a hack sauad machine. Plus if the opening time in the weekend is early it would be great.
I would give 4 stars but cause of what i have mentioned above.
28 mai 2021
Réponse de Energie Fitness - Kilburn
Hi there,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself, there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
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