Love this gym! Friendly members and trainers. I changed gyms last year and am so pleased that I did. I have a fabulous personal trainer there, Robyn, who encourages me, shows me how to get the most ou... Voir plus
Établissement
Changer d'établissement390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... Voir plus
L'entreprise a répondu
Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... Voir plus
Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Écrit par l'entreprise
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Coordonnées de contact
390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, Royaume-Uni
4,3
Excellent
177 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Only care for a few members
No enough classes.
Impossible to get a booking for cycling, but always same people there.
Lack of management.
16 juillet 2021
Réponse de Energie Fitness - Sandhurst
Hey Alice
I hope your well. I am sorry to hear you have found the class booking process rather frustrating, our spin classes can be very popular and in-demand at times. One possible reason that you may be finding it very hard to book onto a class is because "WOW" members do receive priority when booking classes. Nevertheless, thank you very much for leaving your thoughts as they very much help us to improve.
Best Wishes
Dan
Fantastic gym
16 juillet 2021
Réponse de Energie Fitness - Sandhurst
Hi Luke,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Réponse de Energie Fitness - Sandhurst
Hi Silvia,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
It’s a gym!
All new and clean with everything you need for your workout and competitive pricing, however nothing that makes it stand out from most other gyms.
2 juillet 2021
Réponse de Energie Fitness - Sandhurst
Hi Peter,
I hope you're well.
We're glad to hear that you're enjoying the atmosphere in your énergie Fitness gym. However, we understand there are still things we need to improve to create the perfect member experience. If you have any suggestions for improvement in the gym, please run it by a member of staff and they will be more than happy to listen.
Thanks for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Amazing local club
The Gym is doing a great job as it is new to the area...The owners know your names as soon as you walk through the door...customer service 100%.
The atmosphere is great and real energy in the club.
Well done to all of the team especially Jimmy & Michael
26 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Jade,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Énergie Sandhurst is fantastic
Énergie Sandhurst is fantastic, everything is brand new, it’s maintained very well and the staff and very friendly.
25 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Chris,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Sandhurst Gym
Staff are very friendly and approachable. The gym has a relaxed atmosphere.
23 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi SM,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Studio Size
I am overall impressed with the gym but it is a shame that the studio is not larger. I enjoy classes and even with six participants I find quite restrained when doing Zumba.
21 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Lyn,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Review
the staff are very friendly and welcoming and the equipment is in decent condition. Only issue is the water fountain, takes up half your session just to fill up your bottle.
18 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Shaun,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Réponse de Energie Fitness - Sandhurst
Hi Ross,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Réponse de Energie Fitness - Sandhurst
Hey Alli,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Good choice and variety of equipment
Good choice and variety of equipment, all new as well, only issue is no one cleans the equipment that I have ever seen, so hygiene not great.
4 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Ben,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Excellent local gym
Excellent local gym, extremely helpful and welcoming staff. They have a great mix of age and abilities. Would highly recommend.
4 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Donna,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Excellent
Helpful, friendly Energie Fitness team. Great atmosphere and good, clean well equipped gym. Good range of classes. Excellent all round, highly recommend
1 juin 2021
Réponse de Energie Fitness - Sandhurst
Hi Carole,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Fantastic facilities and kept spotless
Fantastic facilities and kept spotless. Very friendly staff who make you feel welcome but let you get in with your training. Loving it ❤
28 mai 2021
Réponse de Energie Fitness - Sandhurst
Hi Lorna,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Lovely gym and really friendly staff !
28 mai 2021
Réponse de Energie Fitness - Sandhurst
Hi LR,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
A lovely gym with fabulous staff
A lovely gym with fabulous staff. They’re all so approachable and informative. I was nervous to go back into a gym and they really put me at ease. I absolutely love it.
28 mai 2021
Réponse de Energie Fitness - Sandhurst
Hi Karen,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Fighting fit
Great classes and very friendly and professional instructors, the first gym I have joined that I actually enjoy going to
28 mai 2021
Réponse de Energie Fitness - Sandhurst
Hey Stacey,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Some very nice equipment lots of big…
Some very nice equipment lots of big weights even the resistance machines go up heavy really well laid out brilliantly designed.
Hey I live there now
28 mai 2021
Réponse de Energie Fitness - Sandhurst
Hi Andrew,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Réponse de Energie Fitness - Sandhurst
Hi Jimmy,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
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