Love this gym! Friendly members and trainers. I changed gyms last year and am so pleased that I did. I have a fabulous personal trainer there, Robyn, who encourages me, shows me how to get the most ou... Voir plus
Établissement
Changer d'établissement390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... Voir plus
L'entreprise a répondu
Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... Voir plus
Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Écrit par l'entreprise
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Coordonnées de contact
390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, Royaume-Uni
4,3
Excellent
177 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Energie Fitness - Sandhurst
Hi Ian,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Réponse de Energie Fitness - Sandhurst
Hi Rosita,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Impressive
Really impressive set up, friendly and helpful staff, definitely recommending to friends as really enjoyed being at this gym.
23 avril 2021
Réponse de Energie Fitness - Sandhurst
Hey Kirstein,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Good overall gym with good equipment
Good overall gym with good equipment. Opened late on Friday last week as nobody turned up with keys in the morning so I couldn't train - but the manager called and apologised which was good.
23 avril 2021
Réponse de Energie Fitness - Sandhurst
Hey Liam,
I hope you're well
We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Lovely clean gym
Lovely clean gym. Staff friendly, knowledgeable and approachable. Membership a good price for the high tech equipment they have.
23 avril 2021
Réponse de Energie Fitness - Sandhurst
Hi Andie,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Gym is always to the highest standard
Gym is always to the highest cleanliness standard, staff are very friendly and make you feel welcoming. 10/10 would definitely recommend!
23 avril 2021
Réponse de Energie Fitness - Sandhurst
Hey Katie,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Well organised and helpful staff
Well organised, very helpful staff. Beautiful facilities. Highly recommended
23 avril 2021
Réponse de Energie Fitness - Sandhurst
Hi Liz,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
So much more than a Gym.
If you want a gym that puts you at ease with friendly helpful staff, this is the gym for you. From first signing up in December to doors opening in April this year they have answered every question I’ve had & even called my daughter on her 16th birthday in January to wish her a happy birthday as she joined the gym at the same time as me. This was certainly a personal touch you wouldn’t get at any other gym. The gym itself is a great size. Equipment is evenly spaced out. I would highly recommend Energie fitness if your looking to better your fitness, meet new people & feel at ease when you walk through their doors.
23 avril 2021
Réponse de Energie Fitness - Sandhurst
Hi Sarah,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Lovely staff, good range of equipment
Staff are lovely, good range of equipment.
Could definitely do with kettlebells, core bags and a small area to use for when classes are on in the yard.
17 avril 2021
Avis spontané
Réponse de Energie Fitness - Sandhurst
Hi Chloe,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
The staff make it how it is!
The staff are so kind, helpful and accommodating which really matters to me. They know my name already which I think is important in building a rapport.
The gym is set out well. I LOVE the yard. Great space for my hiit/CrossFit workouts.
I haven’t marked it five at this stage, only because of the current covid situation where I think more attention could be on making sure members are cleaning and replenishing the wipes. If there is also any opportunity for extra equipment. I would like to see kettle bells and core balls.
Otherwise what a wonderful place to train and I’m so excited to be back.
17 avril 2021
Réponse de Energie Fitness - Sandhurst
Hi Lucy,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Fantastic gym!
Fantastic gym!
What Do I love about it? The yard is a super versatile area. The free weights area isn’t dominated by male meat heads, so as a woman I feel comfortable to workout in that section too. Great changing area and overall a well planned out gym.
I would have given 5 stars but there are still a few tiny teething issues to sort.
16 avril 2021
Réponse de Energie Fitness - Sandhurst
Hi Jo,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
This is the gym I have been waiting for!
I absolutely love the new gym! Jimmy, Martin and Hayley have been so welcoming - always smiling and very helpful! The machines are just awesome - they even smell new! People seem to follow the guidelines and clean the equipment after being used and I also saw Martin going around and cleaning it to make sure everyone is safe. I only managed to go in twice this week because I have a small baby at home but I cannot wait to go there again!
16 avril 2021
Réponse de Energie Fitness - Sandhurst
Hey Aneta,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Brilliant Gym! Fantastic staff!
I think the gym is absolutely great and the staff are really helpful. I am looking forward to spending more time here. For me, I would like to see a more focused approach on the current government guidelines of trying to get members to clean more and socially distance as well as possibly improving the volume and quality of music
16 avril 2021
Réponse de Energie Fitness - Sandhurst
Hi Carina,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Réponse de Energie Fitness - Sandhurst
Hey EV,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
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