Energise Your Life Avis 

Update – your behaviour is unacceptable. Even after the return, you have not shown the basic courtesy of offering an apology. You only agreed to the return after I opened a case with PayPal; until then, I was repeatedly passed from one email to another.
Your conduct has been very rude and unprofessional. Furthermore, in response to your accusation, you are once again making inaccurate claims. My issue was not with the design. I returned the item because it arrived unsealed and showed signs of wear.
As for the design, that was simply a personal opinion. Had I not had this unpleasant experience with your company, I would have kept the product. For this reason, I will be choosing a different supplier going forward.

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I purchased the Fritaire Self-Cleaning Glass Bowl Air Fryer from this company on 31 March. The product arrived in an unacceptable condition — clearly used, unsealed, and visibly dirty.

I contacted the company immediately to report the issue and made it clear that I would not accept a product in such condition, particularly given the premium price. Despite multiple emails in which I explicitly requested either a return or a replacement, my concerns were dismissed. Instead of taking responsibility, I was redirected to the manufacturer and told to deal with the matter myself via fritaire.co.uk???

As this was clearly not an acceptable solution, I called their customer service. Once again, I requested a return, only to be told that the person I was speaking to could not assist and that I should simply wait for an email response — which had already proven ineffective.

This level of customer service is wholly unacceptable. I strongly urge others to avoid this company. In my experience, they have been evasive, unhelpful, and entirely unwilling to take responsibility for a faulty delivery.

For the avoidance of doubt, I have not used the product and have no intention of doing so. Beyond the condition in which it arrived, the design itself appears impractical and potentially unsafe. Removing food requires lifting the entire top section, including the heating element and grill — meaning you are expected to handle a hot upper unit, which is both awkward and potentially dangerous.

it arrived on time and it works fine its our second one the first we had for over 20years

This company offers a wide range of Aquasana products in the UK. I've been using the counter top filtration system as well the shower filter for years at this point and am quite happy with both products.

Energiseyourlife.com is great because, in my experience, they process orders quickly and reliably. In case of any issues, their Customer Service Team provides the necessary support. I definitely recommend shopping there if you ever need a good quality appliance for your home. Many thanks to energiseyourlife.com.

Very good product and delivery. I like the fact they sell Sana products - the only bread maker without ceramics or non-stick

Very good bread maker, efficient with numerous programmes that produce good results. Delivered promptly with good communication.

Very good blender, can overheat sometimes but that’s fine.

The magimix grinder is fantastic.

Scam ,
Order 35633 Items which shaw as available , 17 days later after making atempt to call and cancel via payment - paypall still in hell.

Never order from them .
Drop shipping little company very arrogant.

Also Thank you for your reply and investigating the case.Checking your web page show pre order now, not at the time of my order.You should be more polite to your customers over the phone as you may left with none.

Prompt delivery, and good pricing

Placed an order through PayPal, no email confirmation received from energise your life. Sent them an email asking if order has gone through, no response. Tried ringing and no answer. Guess I’ll be chasing a refund through PayPal.

Absolutely TERRIBLE company and AWFUL customer service. Received 2x Vacuum storage jug and pumps. Worked fine the first few days and then stopped sealing after leaving it in the fridge for a few hours. I’d go to get the jugs out of the fridge and the lids would be loose. Customer service (namely Julia and Sara) are ignorant, rude and obtrusive. They will not accept that the jugs are faulty and will only accept a return for “testing” where it’s then my word against theirs. AVOID AVOID AVOID this company at ALL costs and make sure you checkout with PayPal if you want extra consumer protection. I would not recommend or endorse this company who are scamming their customers, read all of the other bad reviews of them on here and Trustpilot!!!!

Energise your life also trading as aviva water. BEWARE. This is my 3rd ever review, wouldn’t do them but the customer service has been appaling.
Read a few reviews of the water ionizer there selling and was all good.

1. It turned up with a foreign fitting you can’t adapt to this countries plumbing, I’m a plumber and after arguing with them at first they sent the correct part out.

2. Received new part fit it then started testing the machine wasn’t doing what it was supposed to was producing alkaline water that has the same PH as drain cleaner, to which when told aviva about this they said “that’s amazing no other water lonizer can do that” ridiculous.

3. They accepted that something wasn’t right, to which it must of been my fault. Piped it up wrong. Again this is a DIY product that you could fit with limited skill. 3 pipes and 2 are a different size that couldn’t be mixed up. Again am a plumber and agreed to do a video of how it’s piped up which the manufacturer agreed it was piped correctly.

4. This is within a week of dealing with them would of been from day 1 if I hadn’t had to wait for the correct fittings and wait for the video to be sent to manufacturer to be checked, they’ve refused to take the machine back and wouldn’t give me the return address.

5. Sent 30+ emails shot 4 videos and countless photos they accept that’s somethings not right and give me an ultimatium of needing to get the machine back to them in 10 days. I was working away and went for a weekend break to be met with you’ve missed the deadline and your return for a refund has expired.

6. Thankfully I purchased this on a credit card and are in the process of charging back the item.

The managers attitude is disgraceful no help whatsoever. Please beware and stay away from giving any money to
This company. The machine was an alkaviva and am in the process of emailing them to let them know what kind of company they are letting distribute there product I. The uk.

Great product, good price and speedy delivery. Would certainly buy from them again.

Quick delivery in perfect conditions, trustworthy site

We paid for an item but never received it. When we asked for help from customer services, we were refused a refund or redelivery. Instead, we were sent a picture of a package outside of a random building (not ours) and told it was our problem now. Despite us explaining that we have not received the item or been able to recover it after reasonable attempts, the company will not refund us.

Great price and availability. Good comms and superfast shipping. I'm very happy!

Great company replacement air filter arrived quickly and no problems at all .

I recently mislaid an important attachment blade for my Bamix mixer and found it difficult to source a replacement ... until I came across "Energise Your Life". They had the part in stock and were able to supply within a few days, and at a reasonable cost.