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Scammers, had exactly the same experience as below. Ordered a radiator and on day of delivery was emailed to say product had been damaged and was now delayed. Asked for refund, was told it would take 5-7 working days. Never received. Spoke to the guy on the phone and he basically laughed at me and told me to leave him alone, despite having £200 of my money.
Scammers, As others have said placed order for a freezer Received email the day before delivery saying the item had been damaged and were awaiting replacement and they would then next day it to me. Tried emailing and ringing date on numerous occasions and just no answer Ended up getting my money back via charge back and buying elsewhere
Scammers that don't send goods,no refund, don't answer calls and emails. Should be avoided at all cost. DO NOT BUY ANYTHING FROM THEM.
Placed order for a BBQ on 8/12/25 for delivery on the 15/12/25. Received email on 15/12 saying the item had been damaged and were awaiting replacement hopefully by 20/12 and they would then next day it to me. Tried emailing and ringing after this date on numerous occasions and just radio silence. Ended up getting my money back via charge back and buying elsewhere.
Ordered radiator which was due for delivery on 4th December. On 3rd December I received an email stating that it had been damaged and a replacement should be with them 10th December. Chased for updates with all emails going unanswered and phone calls going to voicemail (mailbox full so unable to accept messages). Requested cancellation of order and refund, again no response. Have resorted to claiming money back through credit card. Do not use this company!!!
Scam or just bad company? Either way, received no product. Ordered sink in late November for mid-December delivery. Received email on delivery date saying sink was broken but replacement would be sent a week later. Called on new delivery day and got through to someone who said it would be dispatched next day. Nothing ever arrived and calls and emails from then on went unanswered.
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