The staff were efficient and pleasant and gave us a good outcome after they did a lot of hard work over several months.
L'entreprise a répondu
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Lisez les avis des autres
It was a surprise to be contacted. Some of it was confusing but overall very interesting experience. Lovely young lady to chat with. Communication was very good
L'entreprise a répondu
Estate Research contacted me regarding a Beneficiary search. At first I had thought it was a scam but after the 3rd letter I called them. I spoke with a lovely lady who reassured me all was genuine.... Voir plus
L'entreprise a répondu
I just can't believe that you actually managed to get in contact with me. As I don't do any social media Facebook etc.....and have moved house so many times. I have watched heir hunters on TV and w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Généalogiste
- aussi dans
- Services juridiques
Écrit par l'entreprise
Estate Research specialise in tracing next of kin and missing heirs to estates. We work with local authorities, NHS trusts & hospitals and our Private Client department provides a range of legal services to Wills & Probate solicitors.
Coordonnées de contact
102 Chapel Lane, Wigan, WN34HG, Royaume-Uni
- 01942826500
- email@estateresearch.co.uk
- www.estateresearch.co.uk
4,5
Excellent
76 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Taking too long for imformation
10 octobre 2026
Friendly, helpful service
Very helpful & happy to answer questions. Put a lot of hard work into tracking down family & sending out information explaining how we are related to a deceased relative
11 septembre 2026
Réponse de Estate Research
Hello,
Thank you for your lovely review.
We’re so pleased to hear that you found our team helpful and happy to answer your questions throughout the process. It’s great to know the information we provided helped explain the family connection clearly.
We really appreciate your kind feedback.
Kind Regards,
Estate Research
Easy to read understand and use.
6 août 2026
Réponse de Estate Research
Hi Kevin,
Thank you very much for leaving your feedback, it is much appreciated!
Kind Regards,
Estate Research
Réponse de Estate Research
Hi Judy,
Thank you for your 5 star review and kind words.
It is lovely to hear our team were professional and efficient with your case.
Kind Regards,
Estate Research
Helpfulness
It was a surprise to be contacted. Some of it was confusing but overall very interesting experience. Lovely young lady to chat with. Communication was very good
25 septembre 2026
Réponse de Estate Research
Hello,
Thank you for your review.
We’re pleased to hear that although our initial contact came as a surprise, you found the experience interesting overall.
We're so glad to hear that you felt well supported and that communication was clear throughout. We really appreciate you taking the time to share your feedback.
Best Wishes,
Estate Research
Very profesional in their work which…
Very profesional in their work which they carry out for people.
6 octobre 2026
Réponse de Estate Research
Hi Colin,
Thank you for your 5 star review, it is much appreciated.
Best Wishes,
Estate Research
Réponse de Estate Research
Hi Darrel,
Thank you for your kind words!
Best Wishes,
Estate Research
A professional and diligent company.
The staff were efficient and pleasant and gave us a good outcome after they did a lot of hard work over several months.
4 août 2026
Réponse de Estate Research
Hello,
Thank you for your kind words!
We are so glad to hear you found our team professional, diligent and pleasant.
Best Wishes,
Estate Research
I didn’t choose to use Estate Research…
I didn’t choose to use Estate Research , they contacted me
5 août 2026
Done a good job
24 juillet 2026
Réponse de Estate Research
Hi Pamela,
Thank you for your kind words!
Best Wishes,
Estate Research
I have heard nothing back yet so i dont…
I have heard nothing back yet so i dont no what to write
21 septembre 2026
Very informative and professional
Very informative and professional. Friendly and easy to deal with.
16 juillet 2026
Réponse de Estate Research
Hello,
Thank you very much for your review.
We are so glad to hear our team were informative, professional, friendly and easy to deal with.
Kind Regards,
Estate Research.
It was good they sent me the family…
It was good they sent me the family tree book and was able to keep it
And kept me informed about the estate of a family member.
Thank you.
16 juillet 2026
Réponse de Estate Research
Hi Davina,
Thank you for your lovely review.
We are glad to hear our team were able to keep you informed about the estate of your relative, and hope you enjoyed seeing the history of your family on your family tree.
Kind Regards,
Estate Research
Réponse de Estate Research
Hi Judy,
Thank you very much for your 5 star review.
Best Wishes,
Estate Research
Estate enquiry
Very professional approach and quick helpful responses to my correspondence.
10 août 2026
Réponse de Estate Research
Hello,
Thank you for your 5 star review!
We are so glad to hear our team were able to able to help you quickly and professionally.
Kind Regards,
Estate Research
The time they took was frustrating…
The time they took was frustrating particularly so when they estimated a few weeks and it took much longer and at the end I would have expected a copy of a full family tree.
29 juillet 2026
Réponse de Estate Research
Hello,
Thank you for your feedback. We’re sorry the research took longer than expected.
Our research can sometimes take longer than anticipated due to external factors, such as waiting for records, information or responses from third parties, however we appreciate this can be frustrating particularly if you have had a timeframe estimate.
We appreciate you sharing your experience and will take your comments on board.
Best Wishes,
Estate Research
Very informative and make things easy.
1 juillet 2026
Réponse de Estate Research
Hi Barry,
Thank you for your review!
We are so glad to hear our team were informative and made the whole process easy for you.
Should you ever need further information on your case, just get in touch and we will be happy to help.
Best Wishes,
Estate Research
It was a bit concerning
It was a bit concerning. Getting a post on face book regarding the need to find me. On investigation the company had a very reassuring website and professional approach which made me follow up on the unusual situation.
14 août 2026
Réponse de Estate Research
Hi Anne Marie,
Thank you for taking the time to share your experience.
We completely understand that being contacted unexpectedly by us can initially feel concerning.
We’re very pleased that our website and professional approach gave you the reassurance you needed to look into the matter further. We appreciate your trust and are grateful that you chose to follow up with us.
Kind Regards,
Estate Research
Easy to talk too very friendly very…
Easy to talk too very friendly very helpful and the communication was great a fantastic experience
20 mai 2026
Réponse de Estate Research
Hi Lee,
Thank you so much for your kind review.
We’re delighted to hear that you found our team friendly, helpful and easy to talk to, and that you were pleased with the communication throughout.
We really appreciate you taking the time to share your experience.
Best Wishes,
Estate Research
Réponse de Estate Research
Hi Catherine,
Thank you for your review!
Best Wishes,
Estate Research
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