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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely unreliable!!!! Don’t waste your money, and figure it out when u find yourself with a broken car in a foreign country without any help at all!!!

Noté 1 sur 5 étoiles

Never ever use rac european breakdown assistant please try others they pass you onto an agency in France. Use other companies not RAC

Noté 1 sur 5 étoiles

Broken down in Europe for over 24 hours i had to ring repeatedly to be told that I would be called straight back this did not happen, at no point did Eurobreakdown call me even to let me know there wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Truly excellent service, and great value for money. I have absolutely no hesitation in recommending Euro Breakdown. We have used them twice now, for long-term stays in Austria (about 3 months each t... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(40)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A pleasure to do business with

Easy to speak with on the phone.
Excellent response when we did call out assistance in France.
I wanted to extend annual cover to Zone 2, and the amendment cost no extra; revised documents were emailed immediately

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I am really impressed

I am really impressed. Our car wouldn't start in Spain and we had no idea why so I called it in. We got a call from someone in France and a few hours later a chap arrived but I guess thats because we were not classed as priority. He was a very nice man and sorted our car out and got it back on the road. Excellent service when in a foreign country I would have been confused and a bit frightened.

21 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Euro Breakdown, troubleshooting action

Euro Breakdown have today sorted out a problem with my request to extend my cover by 3 days. They had responded to my original request but the reply had gone into my Spam folder so I did not see it. However, they have now acted quickly and effectively to make the requested arrangements.

17 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Very helpful indeed

Very helpful indeed. Spoke to a super helpful chap (Paul) on the phone who helped me get the policy set up right. I have the highest confidence in them already.

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Truly excellent service

Truly excellent service, and great value for money. I have absolutely no hesitation in recommending Euro Breakdown. We have used them twice now, for long-term stays in Austria (about 3 months each time). Both times, small things went wrong with the car (a jammed hand brake, and a rodent gnawing through an ignition lead). Both times the service we received was outstanding. We were dealt with politely and efficiently, we had someone on the scene within 90mins, and each time the problem was resolved with minimum fuss. There were even follow-up phone calls afterwards to check everything was ok and sorted.

In other words, we have actually required repairs twice, and both times Euro Breakdown passed with flying colours. Can't recommend these guys enough.

28 février 2022
Avis spontané
Noté 5 sur 5 étoiles

I purchased Gold cover for my 2200 mile…

I purchased Gold cover for my 2200 mile trip around Spain, questioning myself, it's something I may never use, and would it be cost effective,
But knowing I had cover was a huge relief and piece of mind,
Unfortunately we had to use the cover on the first day while driving down to the Costa Del Sol, we was travelling at 120 kmph just outside Salamanca, when we heard a loud pop, and my car a BMW 4 series convertible had no spare tyre.
We managed to pull off somewhere safe in a remote village,
I called the number and spoke to the guy, and he took my policy details, and asked if I was in a safe place, did I require any medical assistance which was reassuring, I used the app what three words, to pinpoint my location and was advised I will receive a further call, and 10 minutes later I received a call from a Spanish lady who spoke excellent English, I was advised I may need to be taken by taxi to a hotel, the car will be recovered, and taken to a garage and the tyre be repaired in the morning,
I was told this could be up too 90 minutes, it was now getting dark, but 20 mins later, the recovery vehicle arrived, a man and his young son, who had been to a festival in the town, the car was put on the truck and we was driven into town 5 minutes away, to the garage, the tyre only needed repairing and 45 minutes later I was driving again.
What a wonderful experience, ok it was not great breaking down, but was nice to know we was treated so well, and we was on our way again.

Great Breakdown Cover....Thanks

12 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

A fantastic company

What a great experience i have recently had with european breakdown. I used them last year and they couldnt have been more helpful..even though it was my own fault when i put the wrong fuel in my car in germany.
Fast forward to 2021..i re insured for this year..but due to covid i couldnt travel overland and had to fly instead. Many companies would have said tough luck..we dont refund etc etc..but not this one..they rescheduled my policy into an annual..and instated immediately to cover me from this september until september 2022..what a great company what great customer service.they will be highly reccomended by me..well done.

5 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Good Price

Quick, Efficient, Good Price

17 juin 2021
Avis spontané
Logo de EuroBreakdown

Réponse de EuroBreakdown

Many thanks for your review and I hope your planned trip abroad goes smoothly and without the need to call on our services

Noté 5 sur 5 étoiles

Question answered!

Had a question about a new policy and was answered quickly and positively. Nicely written email. Fast.

29 mai 2021
Avis spontané
Logo de EuroBreakdown

Réponse de EuroBreakdown

Thank you for taking the time to send us a review and delighted that you were taken care of so quickly

Noté 5 sur 5 étoiles

Excellent service from Paul.

I spoke to Paul on webchat after finding out that my cover was restricted to Zone 1 (which doesn't include Spain) when I took the policy out specifically to go to Spain. Paul was very kind and with no hassle whatsoever, he amended the policy at no extra cost. Brilliant service and a great experience. Thank you Paul.

28 mai 2021
Avis spontané
Logo de EuroBreakdown

Réponse de EuroBreakdown

Our pleasure. Times are hard enough as it is with travel plans being constantly changed so we aim to make it as stress free as possible when it comes to amends and updates.

Stay safe

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