Evans Halshaw - Citroen and Vauxhall Mansfield Avis 

575
TrustScore 4 sur 5

3,8

Southwell Road West, NG18 4TR Mansfield, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Few hicups trying to get recal done. But when we went into the garage we were treated very proffesionally by the workshop reception guys. Job done and good communication. Guy that does the free car va... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was our first experience of buying a new car on finance. We were very lucky to be looked after by Jordan , he was very Knowledgeable, polite and patient with us dealing with our many questions. H... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an easy experience we've had buying a used car from Evans Halshaw. Having done our research we knew the exact car we wanted and travelled an hour to the showroom where Anthony couldn't have been... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • Southwell Road West, NG18 4TR, Mansfield, Royaume-Uni

  • 01623 789789

3,8

Bien

TrustScore 4 sur 5

575 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(575)

5 431 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Didnt carry out the work i asked for

Didnt carry out the work i asked for
£220 to change engine oil and filter is robbery

3 septembre 2026
Avis spontané
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Paul,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Noté 2 sur 5 étoiles

Could be better…

I was a little disappointed in my last visit to Evan’s Halshaw Citroen.

Their communication is great and ordinarily I have had no issues.

However, on this visit, my vehicle needed a repair in excess of £3,000 which was worth more than the car.

Whilst I was there I declined to have the work done and asked about getting a new one, but rather than someone approaching me and looking at options there (or even booking me an appointment with sales if they were busy), I was told to chase them myself which I found a little disappointing, especially seeing as I now have a new car from elsewhere, they could have achieved a sale.

Similarly, the £3,300+ repair bill was rather high and I assumed ‘this was the price’, why would I think otherwise if this is what I was quoted? However, around 24 hours later (maybe even less), I received an email unprompted saying they could shave over £600 off the price. I understand this could be due to the use of other parts? Maybe cheaper parts? But why was this not offered to me at the time?

Whilst I still didn’t go ahead with the repair, I might have done if this option was available to start with.

It just seemed a little non-transparent and a bit of an awkward process. I appreciate what has been done for me in the past, but I have lost confidence in Evan’s Halshaw knowing that the price of works can vary so greatly, just by saying ‘no thanks’.

3 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
 
Thank you for taking the time to leave a review regarding your experience with Evans Halshaw Brand.
 
We are sorry to learn of the issues you have experienced with your vehicle and appreciate you bringing this to our attention.
 
We would welcome the opportunity to review your concerns further and ask if you could please contact our Customer Service team via help@evanshalshaw.com.
 
Thank you
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Satisfied customer

Everyone was polite, knowledgeable and helpful.

1 septembre 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great service and helpful staff

Great service and helpful staff

26 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Ellie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

No problems

No problems

25 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Anthea,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Mansfield Customer Services

Noté 5 sur 5 étoiles
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Mansfield Customer Services

Noté 1 sur 5 étoiles

They put the price of the car we were interested in up by £630.00 within 3 hours of us viewing it

Well the sales rep we saw this morning was great genuinely, can't fault him -Lewis.

However we went to view a car this morning priced at £23980.
Mazda CX-60 LR25 XCD. The doors of the car wouldn't open, the battery was completely flat. We asked how long they had had this vehicle with it being a 25 plate and you can't even open the door due to a totally flat battery. It has been stood for he said around 183 days so that happens. We asked him to check with the manufacturers what impact that would have on the battery long term and arranged to phone back this afternoon for an answer.

Went back online ro get the phone number to call them back and they have put the car up by £630.00 to £24610.00. Rang up spoke to someone different and he said that happens we just check market values.

Really... so a car you have had and been unable to sell for 6 months has suddenly increased in value on the exact day we came to view it and we're interested in buying it.

Not a very good way to treat customers!

13 août 2026
Avis spontané
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Phil,
 
Thank you for your feedback.
 
We are sorry that our service did not meet with your expectations, and we appreciate you bringing this matter to our attention.
 
To help us improve our service to our customers, please could you provide further details about your experience to our Customer Services team via help@evanshalshaw.com.
 
Thank you
Evans Halshaw Citroen Mansfield – Customer Services

Noté 5 sur 5 étoiles

Perfect from start to finish

Perfect from start to finish

8 mai 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Sheila,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 3 sur 5 étoiles

No parking spaces

No parking spaces, 1 disabled spot, around 100 plus cars on site, all accessible parking for disabled drop off took up by demonstration cars electric parking charging, complete shambles when I took my motability vehicle for its mot, staff very friendly.

5 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hi George,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

From booking my service to getting it…

From booking my service to getting it done was was a delightful experience

5 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Alwyn,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 4 sur 5 étoiles

Accommodating for other vehicle manufacturer

Was able to accommodate a scheduled Fiat Service .

5 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Mark,
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Efficient and friendly staff

Efficient and friendly staff
Great video of video health check

4 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Mansfield Customer Services

Noté 4 sur 5 étoiles

First service for my new car

Quite happy with the service but a complimentary wash and footwell vacuuming was offered and I accepted,however,this was not done.

3 août 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Jacques,
Thanks for taking the time to leave your review. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Citroen Mansfield Customer Services

Noté 5 sur 5 étoiles

Great team

Great fast service understood my needs and got me back on the road within the stated time period

30 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Mansfield Customer Services

Noté 1 sur 5 étoiles

Not happy at all

Not happy at all . Told me they Checked my tyres as I had a problem of them but find out they haven’t checked properly as they would have find a nail in it . The second thing lucky because they didn’t find the nail the pressure of tyre was going down had to take to local garage where they noticed the other three tyres was on 42.5 when they should be max 36 . Three thing still haven’t helped me why my car is only doing 260 miles instead of 330 before the update , to me this is wrong and need sorting out . Four thing rung up on Saturday to tell them all this and was told to ring back Monday and didn’t even take my name when to spoken to salesman.

30 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Good Morning/Afternoon, Matthew
 
Thank you for your feedback.
 
We are sorry that our service did not meet with your expectations, and we appreciate you bringing this matter to our attention.
 
To help us improve our service to our customers, please could you provide further details about your experience to our Customer Services team via help@evanshalshaw.com.
 
Thank you
Evans Halshaw Citroen Mansfield – Customer Services

Noté 4 sur 5 étoiles

East contact and online planned booking

East contact and online planned booking

30 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello George,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Citroen Mansfield Customer Services

Noté 1 sur 5 étoiles

Quality and customer treatment

This place don’t worry about the quality levels and can’t accept the way treat to customers

28 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Mansfield Customer Services

Noté 5 sur 5 étoiles

Looked after very well

25 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Mansfield Customer Services

Noté 5 sur 5 étoiles

Highly Recommend

Fast appointment. Excellent service . Informed of progress

23 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Staff were respectful

Staff were respectful, honest and very helpful contacting me to update me on the repair schedule ensuring the vehicle was repaired asap.

9 juillet 2026
Logo de Evans Halshaw - Citroen and Vauxhall Mansfield

Réponse de Evans Halshaw - Citroen and Vauxhall Mansfield

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

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