As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... Voir plus
L'entreprise a répondu
608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB
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As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... Voir plus
L'entreprise a répondu
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... Voir plus
L'entreprise a répondu
Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable
L'entreprise a répondu
Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, Royaume-Uni
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Very pleasant experience buying my first car. Dawid was very helpful and friendly he even picked me up from the train station to come to the dealership.

Réponse de Evans Halshaw - Citroen Sheffield
I would like to thank Dawid for explaining all the different areas of PCP etc. He was very clear & precise & his manner was polite & patient
Thank you. I am very happy with my new (to me) car

Réponse de Evans Halshaw - Citroen Sheffield
Bought a vehicle from them with defects which it turned out should have been fixed before being sold. Found out through an independent inspection. Contacted the dealer and they were great at sorting the repairs out, even down to a windscreen wiper.

Réponse de Evans Halshaw - Citroen Sheffield
Visited evans halshaw Sheffield to view a used citroen, a pleasant experience from start to finish ,we were shown round the car then left to view ourselves so no pressure, when ready a test drive was set up again on our own ,our trade in car was valued and a deal sorted dealing with salesmen Dawid Smieszek was a pleasure how car buying should be ,
Thanks

Réponse de Evans Halshaw - Citroen Sheffield
They are very helpful and friendly. Informative in every way

Réponse de Evans Halshaw - Citroen Sheffield
Delighted with my new car & Connor really looked after us. Great communication & such a friendly guy.

Réponse de Evans Halshaw - Citroen Sheffield
Great experience today! Shaun Walker was really helpful!

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield
Efficient polite staff kept informed how things were progressing nothing too much trouble.

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield
I purchased a Toyota Yaris from yourselves and was served by Shaun. Excellent service and very professional. Really easy to talk to and put me at ease throughout my purchase.

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield
After warranty recall on steering rack it wasn't tracked!
Discovered at tire place after 2 ruined tires
Booked in 3 times to get it sorted after unavailable ramp & specialist equipment needed.
Large cost to a business if the van has to be out for 4 days rather than 1

Réponse de Evans Halshaw - Citroen Sheffield
I cannot believe for the SECOND TIME Penistone Road Sheffield has provided second rate service when looking to purchase a brand new car. 4 years ago I was offered a test drive in a car that was being used by clearly an over zealous gym bunny. The car had used gym clothes on the back seat and was stinking of sweat - so I declined the test drive and left. No customer deserves to be put through that.
This time I had booked a test drive at 2pm. Despite being on time the agent I had been booked in with was nowhere to be seen. The staff in the building were too busy chatting amongst themselves. When I remonstrated I got a weak apology then he walked off. When I left the building they managed to find somebody to scurry after me - by which time it was too late. There was no way I was going to spend any more my time or money with Evans Halshaw. The company won’t get a third chance to let me down again.

Réponse de Evans Halshaw - Citroen Sheffield
After an initially confusing start as my Citroen Ami had been recalled and they didn't think they could look after it, they took it under their wing and did a great job. Friendly, helpful and enthusiastic staff. Even came back cleaner!

Réponse de Evans Halshaw - Citroen Sheffield
Avoid, Avoid, Avoid!
On collection we were rushed through the purchase process, Connor usually sat back in his seat with no care in the world.
Day 1 - rear tail light faulty, filled with water. Took several days to fix.
1 Month Later - they untaxed my car and messed the V5 registration up. Chaos when you receive a letter from the DVLA saying the car had been untaxed and I was no longer the owner, not good. I chased Connor and management for more than 1 week before anyone bothered to respond!
2 Months Later - starter motor and dip limeter broke. There has been a total lack of help, direction and support. Even in one case the service manager telling me he forgot to email because he had left it in his drafts, like seriously. They want me to transport the car to a garage for it to be diagnosed and fixed, of which they are trying their hardest not to pay for. I have gone back with a letter confirming my consumer rights ... you guessed it... total silence! Still no result and I have a car that cannot be used.
The car is a 19 plate Mercedes and I have only had it for 2 months!
Disgraceful service, please avoid!

Réponse de Evans Halshaw - Citroen Sheffield
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