Evans Halshaw - Citroen/Leapmotor Leeds Avis 

567
TrustScore 4.5 sur 5

4,4

Whitehall Road, LS12 4RJ Leeds, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

567 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(567)

5 654 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

service

staff very courteous and efficient - car ready earlier than promised

18 décembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

great staff

the guys always help in anyway they can great service

15 décembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello, Darren
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

I HAD TO RING AND FIND OUT WHAT WAS…

I HAD TO RING AND FIND OUT WHAT WAS HAPPENING NOT HAPPY WITH EXPLANATION OF FAULT WHICH COST 260 POUNDS AND IS NOW BOOKED BACK IN FOR 171225 AS EXACTLEY THE SAME

9 décembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Pleasant and quick

I was able to work in the customer waiting area while my car was being serviced, it's basically a mini office. I was given regular updates and the process only took 2 hours, which is what I was told when I booked. Overall a pleasant and easy experience.

10 décembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Vanessa, Thank you for leaving us this review. We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership Have a lovely day! Evans Halshaw Citroen Leeds Customer Services

Noté 5 sur 5 étoiles

new brakes

had front discs and pads done at Citroen Leeds while we waited and a good price quoted for genuine parts always a friendly welcome from Robbie and Ash on reception.

9 décembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Margaret,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

Do not buy from Evans Halshaw Citreon…

Do not buy from Evans Halshaw Citreon Leeds. We were sold a car on 31st January with multiple MOT failures and issues that meant the car was dangerous and undrivable. When trying to have this resolved the team were unapologetic, dismissive, slow and unhelpful. We have had to engage lawyers and even though the rejection was finally agreed on 16th October, we are still waiting on our money. It's now 28th November. Disgusting and outrageous. The upset, distress and inconvenience that has been caused is horrible. You should all be ashamed of yourselves. We even attempted to complain through official channels and this was ignored. Also receiving this email request for feedback when we are still awaiting our money was just ridiculous. Shame on you Evans Halshaw Citreon Leeds.

28 novembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Craig,

We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at help@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service

Very polite and professional. Quite on point with explaining how long it takes. And a welcoming waiting erea

25 novembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Sandra,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Very helpful and friendly service

Very helpful and friendly service. Thanks

24 novembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello David, We appreciate you leaving us a review - thank you! Have a nice day! Evans Halshaw Citroen Leeds Customer Services

Noté 5 sur 5 étoiles

Fantastic service from booking my…

Fantastic service from booking my vehicle in to collection of vehicle the staff was Fantastic 5 stars all the way thank you

20 novembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Safety recall

Staff is polite and service is amazing

20 novembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Eric,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Everything was done to suit my needs

Everything was done to suit my needs

11 novembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Switch replacement - completed

Prompt check in, quick repair. Quivk check out with paperwork. Even washed car ! Whsts there not to like.

22 octobre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Edward,

We're happy to hear that you had a prompt and quick experience with us, including the car wash!

We appreciate your positive feedback and thank you for your time. Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Well once again through my work i had…

Well once again through my work i had to use these dire company. Thought leeds branch would be better than Wakefield. Sorely disappointed. Emergency recall on my work van and got a staff that was totally uninterested. Tolld me maybe middle of dec i could book. Vauxhall say its imperitive to be done. Once again evans halshaw show there distain for customers. But good thing is my company has now gone to perrys and blocked 700 engineers using them. And about time.

20 octobre 2025
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Brian,

We appreciate you bringing this to our attention.

We're sorry to hear about the difficulties you experienced with the recall for your work van and the lack of urgency you encountered.

We'll address this internally to improve our service.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. They can't do enough first you. They make you feel "seen" and that you matter.

7 octobre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Marie,

We're happy to hear that you felt valued and that our customer service made a positive impact.

Thank you for sharing your experience with us!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Good service

Staff were professional and polite

I received a good overall service

7 octobre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Mark,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service.

Have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great dealership who offer excellent…

Great dealership who offer excellent customer service, we've purchased four vehicles within the last year or so and all went smoothly, special thanks to Andy Bell for all his efforts and hard work.

3 octobre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,

We appreciate you taking the time to share your positive experience.

We're glad you enjoyed our customer service and that your vehicle purchases went smoothly.

We value your repeat business and thank you for recognising Andy's efforts.

Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Poor service

THe relay van was requested to receive a software update and has been send back with a a illuminated engine management light with no decent explanation

10 janvier 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrew,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service kept informed

Great service kept informed

25 septembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Anne,

We appreciate you taking the time to leave us a review, and we're so happy to hear you were kept well informed with our service.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Very efficient and organised

Very efficient and organised

17 septembre 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Jennifer,

We're happy to hear that your experience with us was efficient and organised.

Evans Halshaw Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus