Evans Halshaw - Citroen/Leapmotor Leeds Avis 

567
TrustScore 4.5 sur 5

4,4

Whitehall Road, LS12 4RJ Leeds, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

567 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(567)

5 654 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ask for specific staff for a positive experience

Terrible start with a salesman who was unprofessional and asking for fees he said were compulsory which was a lie. Turned up to collect the car (80 mile journey) and agreed work hadn't been completed.

I was about to walk away from the deal when Jak Murphy came out to see me, I was sat in my car about to drive home. Totally different experience and through his professional and honest attitude I made the decision to continue with the car once the agreed work was done, which it was a week later. Jak was in regular communication, along with Keanu.
My honest opinion is that your experience with this dealership will be completely based on who you deal with, which shouldn't be the case but it's a reality of the time that not everyone cares about their customers anymore.
If you get the opportunity, ask for Keanu and Jak.

5 avril 2025
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Lisa,

We appreciate your honesty and apologise for the initial experience you had, as that’s certainly not the standard of service we strive to provide. We understand how frustrating it must have been to face such challenges, and we are grateful for your patience in giving us the opportunity to make things right.

We’re thrilled to hear that Jak and Keanu were able to restore your trust, and that their professionalism and communication helped ensure the deal was completed to your satisfaction. We will make sure to pass along your kind words to both of them.

Thank you again for your understanding and for choosing us.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Peugeot 5008

Car was collected on Tuesday last week and returned Thursday mid day. MOT and full service with some new front brake pads and other services which were optional. I was always kept informed throughout and was given a very good service. I highly recommend this branch and will be using there services again. Thank you

8 avril 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Saira,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were happy with the service you received and found our team helpful and informative.

We appreciate your business and look forward to serving you again in the future.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service provided

Excellent service from professional staff, who kept me updated regularly on the repairs and service of my car!!!!!

12 avril 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Ashley,

We are thrilled to hear that you were happy with the service and communication provided.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Customer Service

Great customer service from Arshad in the service team

3 avril 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Ian,

Thank you for your kind words about Arshad.

We appreciate your feedback and are glad you had a positive experience.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Daniel was brilliant throughout the…

Daniel was brilliant throughout the whole process of buying my car and all my queries were answered 😊

1 avril 2025
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi,

We're thrilled to hear you had a positive experience with Daniel!

It's wonderful to know he was able to answer all your questions and make the car buying process smooth for you.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Citroen Relay Van

Just purchased a Citroen Relay van from Evan Halshaw Leeds. I contacted Andy with my requirements and he was able to offer me a competitive price and a vehicle that was suitable for my needs. The whole process was very easy from quotation to final delivery and Andy kept me in touch every step of the way. Would definitely look to buy from Andy when my next fleet vehicle is up for renewal

25 mars 2025
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Jennie,

We are delighted to hear that you had a positive experience purchasing your Citroen Relay van.

We appreciate your feedback regarding Andy's helpfulness and the smooth process from quotation to delivery.

We strive to provide our customers with excellent service and are pleased to know that we met your expectations.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrew,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Fast and helpful

28 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Claire,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service

Great service, customer service was fantastic made to feel at ease

19 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Shaun,

We are delighted to hear that you had a positive experience with our service.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Everything from service to collecting…

Everything from service to collecting my car.

26 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Glyn,

We're glad to hear that you were satisfied with the service you received.

Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

staff very nice

staff very nice, price sadly was not

25 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Martin,

We appreciate your kind words about our staff.

We're sorry to hear that the price was not to your liking.

We're always striving to provide the best possible value for our customers.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Just great service all round hence why…

Just great service all round hence why I keep coming back.

21 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrea,

Thank you for your kind words.

We appreciate your loyalty and are glad you consistently receive great service.
Evans Halshaw Customer Services

Noté 3 sur 5 étoiles

Communication is a big key

Communication is a big key

20 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Gracie,

We appreciate you taking the time to share your feedback.

We understand the importance of clear communication and strive to provide excellent customer service.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Service

Great friend service, definitely be returning for future work

15 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi,

We appreciate your kind words and look forward to serving you again in the future.
Evans Halshaw Customer Services

Noté 3 sur 5 étoiles
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrew,

Thank you for getting in touch.

We're extremely sorry to see that you had a three-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Staff nice and welcoming very happy.…

Staff very nice and welcoming very happy wuth the service..

24 février 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Thomas,

We're delighted to hear that you had a positive experience with our staff and service.
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

The staff

The staff. Just disagree with the price

6 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Mandy,

We appreciate your feedback and understand your concern about the pricing.

We strive to provide value to our customers and will take your feedback into consideration.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

I have had my vehicle serviced and…

I have had my vehicle serviced and mot'd every year since it was purchased from Evans halshaw. The staff are always friendly and polite.always kept informed about any details of work carried out.

3 mars 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Alan,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you have had a consistently positive experience with our service department.

We appreciate your loyalty and are glad you find our staff friendly and helpful.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Yearly service

Everyone was attentive and friendly.

27 février 2025
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Janet,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Sherriden,

We appreciate your feedback and are glad you had a positive experience with our service and communication.

Evans Halshaw Customer Services

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