I came in looking to swap my car and was helped straight away, Jake was dealing with my car and he was great. He kept me up to date with what was happening and sorted everything out for me. Really a... Voir plus
L'entreprise a répondu
20 Alma Place, Gilesgate Moore, DH1 2HN Durham, GB
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I came in looking to swap my car and was helped straight away, Jake was dealing with my car and he was great. He kept me up to date with what was happening and sorted everything out for me. Really a... Voir plus
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Withholding my deposit there policy states 3/5 day refund it’s been 17 days now with no deposit because I got a better deal elsewhere they think it’s ok to hold my money this is theft
L'entreprise a répondu
Brilliant experience from start to finish. I've purchased a Dacia in the past from here so when ee decided to upgrade we new where to go. Josh Wilkinson helped us all the way the was through and was... Voir plus
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Just bought a nearly new Dacia Duster from Evans Halshaw, Durham and must compliment them on the excellent service I received from their professional and friendly staff. Went to see the car I bought o... Voir plus
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About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
20 Alma Place, Gilesgate Moore, DH1 2HN, Durham, Royaume-Uni
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Bought my new used car for here staff are excellent very helpful and made my purchase easy

Réponse de Evans Halshaw - Dacia Durham
Gina at the Durham branch was extremely helpful when we purchased our new Dacia.

Réponse de Evans Halshaw - Dacia Durham
Great help from Josh on the quick sale of a vehicle and the handover from Jake

Réponse de Evans Halshaw - Dacia Durham
After a disappointment over the original car I’d wanted to test drive, I was able to test another - and bought it on the spot! Callum took me through all the details needed to buy and arranged the part exchange on my old car with minimal issues. Fantastic service from Callum and the team, for once it was an absolute pleasure to deal with a car dealership and I’d highly recommend the team at Evans Halshaw Durham

Réponse de Evans Halshaw - Dacia Durham
My partner purchased a new dacia from the dealer in Durham the service was brilliant, the staff were very friendly and attentive towards our needs. Buying a new car is not always straight forward but every time we have been to the Durham garage its been fantastic service. We were undecided on the colour but the staff took there time and were very patient thank you for putting us, we will be back for servicing and repairs, and in the future for second car. Thank you again

Réponse de Evans Halshaw - Dacia Durham
Excellent service with a smile, thank you. Professional, friendly and efficient service department. Have total trust in the service you provide. Always a pleasure doing business with you. See you again soon.

Réponse de Evans Halshaw - Dacia Durham
I recently purchased a Dacia from the Durham branch, I could not be happier with the service I received. The staff were friendly and more than happy to help with my needs. It was the first car I had purchased for over ten years so I was more than happy with the choice of makes and models available. At no point did I feel pressured. The whole thing from start to finish was smooth, very easy going. All of the staff very understanding and very helpful. I would definitely recommend the Durham dealership and will going back to have my car serviced. Thanks again for brilliant service I love my new car.

Réponse de Evans Halshaw - Dacia Durham
Very polite and accommodating service from Amanda, from start to finish. Helped clear up a mistake by hpi, and even offered surprisingly good tea and coffee while we waited.
Thanks for a great experience!

Réponse de Evans Halshaw - Dacia Durham
Amanda has been fantastic, helpful and supportive. I'm really happy with the service from online quote to finalising the paperwork at Dacia Durham. Highly recommend the buy your car service from Evans Halshaw. Thanks. :)

Réponse de Evans Halshaw - Dacia Durham
Sold my car to these through carwow it was too easy I couldn’t believe it!! Definitely use next time

Réponse de Evans Halshaw - Dacia Durham
Had an amazing experience from start to finish, the whole dealership was lovely and so helpful. Fair to say I’ll be returning again!

Réponse de Evans Halshaw - Dacia Durham
Brilliant service from Jake at Dacia Durham branch. He made the process simple and clear from start to finish Thank you.

Réponse de Evans Halshaw - Dacia Durham
Excellent, knowledgeable customer service from Callum Smith while buying a second hand four wheel drive Dacia Duster, and part exchange for our Hyundai i10. Able to drive away in the new car within a couple of hours of test drive. Recommended

Réponse de Evans Halshaw - Dacia Durham
Great service from Rachel and Callum when buying a new car. Helpful, informative and good communication. The car delivery time was delayed, but that's due to the worldwide shortages

Réponse de Evans Halshaw - Dacia Durham
Recently made a virtual car purchase from Evans Halshaw Durham branch. I was very reluctant at first if it was right for me. Very disappointing and stressful experience. I was given a choice of delivery dates. On choosing one I rescheduled some work commitments to be contacted on the day of delivery by Evans Halshaw to be told there were problems contacting the delivery company and there had been problems in the past with the same company. Beggars belief…….why use them. After numerous phone calls. Eventually the car arrived @ 3.10pm. The poor delivery guy was on a very tight schedule as he still had a delivery in Scotland. There wasn’t really a car handover. I dropped him off at the nearest station as I felt for the guy. That was the first time driving the car. The smell inside it was absolutely horrendous. Definite dog odour…..it was rancid. On complaining I was asked by the poor sales advisor ‘what could she do’. I’m 100 miles/ 3.5hr journey away from the branch. Had to keep in the garage with the windows down and boot open. The car is now full of air fresheners. Odour not for going anytime soon. Haven’t heard from the branch since. Will never purchase a car this way again. Certainly not from this company. 1*

Réponse de Evans Halshaw - Dacia Durham
Booked service and MOT. Courtney was very helpful explaining the options available. The collection/delivery service by Shaun was completed well. All communication by email , text and phone was was done clearly and efficiently. The final payment by email link worked well.

Réponse de Evans Halshaw - Dacia Durham
Jake was fantastic. New whip in 2 weeks. No smarm just great service.

Réponse de Evans Halshaw - Dacia Durham
Callum made the process very easy. He was very accessible and helpful.

Réponse de Evans Halshaw - Dacia Durham
Callum sold us a jam jar of a car today. So happy I had to have a whip around

Réponse de Evans Halshaw - Dacia Durham
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