Evans Halshaw - Ford Chester Avis 

603
TrustScore 4.5 sur 5

4,3

Sovereign Way, CH1 4QJ Chester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Phill Holding was very professional all the way though, seen the car on Autotrader, went to the dealership on Sunday got shown around the mazda, offered a test drive, confirmed that I wanted it and... Voir plus

Noté 1 sur 5 étoiles

Chester branch Absolutely hopeless saw a ford ranger on auto trader went down to see if we could test drive the salesmen said sorry it is awaiting prep can we have a look inside sorry I can’t find t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by Jam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had my fourth car from EH Chester and each time have use Phill Holding as my go to salesman. From start to finish his customer service skills are first class, he doesn’t push anything unnecessary... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

603 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(603)

5 575 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Liars from start to finish

unscrupulous liars who take advantage of disability issues in order to secure a sale, no integrity or honesty, avoid at all cost.

15 avril 2024
Avis spontané
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Joseph,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Awesome service!

I had a great & friendly service with Phill & Simon. I fell in love with a car & there was some issues that I wasn’t happy with, but with Phill he was so helpful, understanding & resolved it all which made me very happy & loved the car even more! It was well worth the journey! (5 hours away). The communication via email was fantastic & very much appreciated with prompt replies considering that I am hearing impaired. I would recommend this Chester garage with their friendly, helpful service. Many thanks to Phill & Simon.

25 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Ford Chester

Hi Melissa,

Thank you for your kind review. We are delighted to hear that you had a positive experience with Phil and Simon.

We appreciate your feedback about the helpful and understanding service you received.

We are glad that you were happy with the resolution and that you love your new car.

We look forward to welcoming you back in the future.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

recently need to change my car and…

recently need to change my car and after a phone call to phill arrived that afternoon to sort a deal out which put my mind at ease and got me the car i wanted .

a week later I've picked it up and am really pleased with the outcome

many thanks to phill and would recommend him to all

7 octobre 2024
Avis spontané
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Réponse de Evans Halshaw - Ford Chester

Hi Phil,

We are thrilled to hear about your positive experience.

It's wonderful to know that you were able to find the car you wanted and that you are pleased with the outcome.

We appreciate you taking the time to share your feedback about Phil.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Was kept up to date with everything to…

Was kept up to date with everything to do with car, friendly staff, great service.

11 octobre 2024
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi John,

Thank you for your kind words!

We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Don't use

Don't use, awful customer service,I bought a car pendingva test drive. As I was on my way literally 5minsxaway I got a call to say that'd sold the car. I'd arranged with Chelsea to buy it after days of unnecessary negotiation over the value of my car. Unbelievable I feel they owe me fuel money for my wasted journey to BUY THE CAR,.....

9 octobre 2024
Avis spontané
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi,

We understand your frustration and apologise for the inconvenience caused.

We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.

We will investigate this matter further to understand what happened and ensure that similar situations are avoided in the future.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Sold my car to Evans Halshaw at Chester…

Sold my car to Evans Halshaw at Chester what a easy and fantastic service from my online valuation to booking my appointment easy and simple was contact by Jamie Crawford head of sell your car Chester who met us on the day checked car over and delta with all the paper work in a very professional and seamless manner even honoured the online price could not ask for anymore honestly if you thinking of selling your car give these guys a call you won’t be disappointed the only down side was there is no direct line to Jamie and on a couple of occasions could not get anyone to answer the phone come on guys let’s get Jamie a direct line or at least some were you can leave a message for a call back apart from this keep up the good work and Jamie is a real credit to your organisation from a very HAPPY customer..

27 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Ford Chester

Hi Mr Campbell,

Thank you for your kind words and for taking the time to share your experience.

We're thrilled to hear that you had a positive experience selling your car to us.

We appreciate your feedback regarding the ease of the process and the excellent service you received from Jamie.

We are committed to providing our customers with a seamless and enjoyable experience, and it's wonderful to know that we achieved that for you.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Chelsea wan a great sales woman as…

Chelsea wan a great sales woman as always! Thank you so much :)

4 octobre 2024
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Réponse de Evans Halshaw - Ford Chester

Hello,

Chelsea will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent Service

We took our car to Evans Halshaw after receiving an on line valuation and assumed it would be like other car buyers whereby they greatly reduce their valuation. Not so at Evans Halshaw from the moment we met Jamie he was very polite and professional, he talked us through what their process was. We were happy for them to go ahead, & check our car and really pleased with the final valuation which we accepted. We would recommend going to Evans Halshaw to any of our friends and family in the future. Thank you Jamie.

3 octobre 2024
Avis spontané
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Réponse de Evans Halshaw - Ford Chester

Hi,

We appreciate your kind words and are thrilled to hear about your positive experience with Jamie.

It's wonderful to know that our team was able to provide you with a smooth and transparent process.

We're committed to offering fair valuations and providing exceptional customer service.

We're glad you were pleased with the final valuation and hope to welcome you back in the future.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Picked Up A Brand New Puma ST Line X

I thought the staff Matt, Syraz, Ian and Adam were all very professional and helpful. They explained everything to me and I am very impressed with the car.

30 septembre 2024
Avis spontané
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hello Debbie,

Thank you for your kind words.

We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Fantastic and great price

Fantastic and great price

1 octobre 2024
Avis spontané
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Réponse de Evans Halshaw - Ford Chester

Hi Richard,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. The service was quick

30 septembre 2024
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Grace,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Jamie was very helpful and gave the price quoted.

27 septembre 2024
Avis spontané
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Chris,

Thank you for your positive review.

Jamie and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Prompt service and comfortable waiting…

Prompt service and comfortable waiting area/coffee

25 septembre 2024
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Judith,

Thank you for your kind words.

We're glad you had a positive experience.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Impressive fault finding

A fault had developed on the steering of my Fiesta that seemed to baffle other garages that looked at it. Evans Halshaw quickly sorted the problem, keeping me advised on the progress of the work being carried out. More than pleased with their quality service.

18 septembre 2024
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Mrs Davies,

We appreciate your kind words and are thrilled to hear that we were able to resolve the issue with your Fiesta's steering.

It's great to know that you were kept informed throughout the process. We strive to provide exceptional service and are glad that we met your expectations.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

excellent service…

hassle free collection and delivery good communication from the team

6 septembre 2024
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Réponse de Evans Halshaw - Ford Chester

Hi Steve,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Phil was very patient with me

Phil was very patient with me, and professional. No hard sell, just clear explanations and descriptions of the car. Would not hesitate in recommending to others.

23 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Ford Chester

Hi Mr Jones,

We're glad you found him patient, professional, and helpful.

We strive to provide our customers with a positive experience, and we're happy to hear that Phil met your expectations.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

vehicle was repaired on time and I was…

vehicle was repaired on time and I was kept updated on it's progress, pleasant Staff

17 septembre 2024
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Gary,

Thank you for your kind words.

We're so glad to hear that you were kept informed about your vehicle's progress and that you had a pleasant experience with our staff.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service with prompt…

Excellent service with prompt collection and return of my vehicle.

17 septembre 2024
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hi Susan,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Jamie was so professional and prepared for everything

We were looking to sell our car and went to motormatch for an appraisal and they told us over the phone to arrive on a certain time. We arrived and they then told us they don't buy Jaguars. So we were passing evans halshaw and was it lucky we popped. The service was night and day Jamie the Head of Sell Your Car Chester dealt with us and we had our young daughter and he got out a drawing tablet and some where's wally books and our daughter didn't want to leave as she was having a great time as were myself and my partner playing where's walley too. Jamie was so accommodating and gave us a great price for the car. Jamie demonstrated his experience of customer service as he was prepared for every situation and went the extra mile of keeping our little one entertained which I thought was well above and beyond. Definitely recommending Jamie to anyone who is wishing to sell there car.

11 septembre 2024
Avis spontané
Logo de Evans Halshaw - Ford Chester

Réponse de Evans Halshaw - Ford Chester

Hello Ryan,

We appreciate you taking the time to share your positive experience.

We're proud of Jamie's dedication to providing exceptional customer service, and we're delighted that you were impressed by the extra effort made to keep your daughter entertained.

Evans Halshaw Customer Services

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