Evans Halshaw - FordStore Glasgow Avis 

416
TrustScore 4.5 sur 5

4,3

694 Cumbernauld Road, G33 2ET Glasgow, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

416 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(416)

5 505 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Professional,efficient

Professional,efficient, friendly service.

24 juillet 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Gordon,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

The service provided was great had my…

The service provided was great had my annual service done and MOT done on a sperate day.
Service here is great and I trust Evans Halshaw to deliver and have never been disappointed over the last 10 plus years.

17 juillet 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience and we really appreciate your customer loyalty.

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

.....

Great experience

17 juillet 2024
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Réponse de Evans Halshaw - FordStore Glasgow


Hi Jakub,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service from Gary

Excellent service from Gary, Answered all of my questions in great detail and overall brilliant help

2 juillet 2024
Avis spontané
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Rhys,

Thank you very much for leaving a 5* review.

Gary will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

DONT BUY FROM THIS MOB. YOU HAVE BEEN WARNED

Please please please stay clear of this mob. I warn you DO NOT BUY A CAR FROM THEM. We spent 18k on a car that cant be driven any distance without the engine management light coming on. They are refusing to take the car back and give us a refund. They don't agree that spending 18k on a car and having so many issues deserves a refund. Please take my advice and don't buy from them. Feel free to contact me.

1 septembre 2023
Avis spontané
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Réponse de Evans Halshaw - FordStore Glasgow

Hi David,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great…

Staff were friendly knowledgeable and kept me informed about my repair

20 juin 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello Derek,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

My only complaint is the coolant level…

My only complaint is the coolant level being low after it being replaced. Other than that. Happy with the service.

18 juin 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Stephen,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

First class customer service

First class customer service, staff were friendly and polite.
Car was returned washed and hoovered.

18 juin 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello Mr Barr,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Easy sales process

Gary was really helpful and informative and took plenty time to explain all the options

14 juin 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello,

A big thank you for leaving a 5* review for Gary.

Have a lovely day!
Customer Services

Noté 1 sur 5 étoiles

Service department

On the day of getting my car there was an issue with the key salesman tried to get it fixed but couldnt, service department couldnt care less told nope youll have to come back even tho i work away all week told cant do a saturday so booked the friday 1week after getting the car and due to work had to rearrange till the monday (10/6/24),
1.5hr later once car had been in told yeah issue with the key need to order a new one and rebook now having to take anther day off work ( 17/6/24) hopefully get it sorted. To top it off suffered a blowout on the rear tyre £135 to get replaced for a tyre that the rubber is degarding due to the fact they are the orginal tyres from 2018, amd they failed
the mot on the car for a wiper and then passed it only for the same issue to be there, all in all unsure if the car is fit for the road and know need to go to get a fresh mot and make sure nothing has been missed

31 mai 2024
Avis spontané
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Réponse de Evans Halshaw - FordStore Glasgow

Hi William,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

1st class service.

Just made so easy.

10 juin 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Mr Murdoch,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Very easy experience

This was the least stressful experience I've had buying a car, and a lot of that was thanks to our dealer - Greg Black. He represented Evans Halshaw excellently, he was very clear about describing the process and requirements, very willing to answer questions, very willing to support problems, and very amiable overall. He even came in on his day off to finish the sale when it was convenient for us. We would definitely recommend buying from Evans Halshaw to others.

24 mai 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello Iain,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Greg.

Enjoy your day!
Evans Halshaw Customer Services

Noté 3 sur 5 étoiles

Great service dept - awful sales dept

Great service from the service dept, but overheard sales dept staff talking whilst I waited for my car and they were being unprofessional and unkind about a customer that recently purchased a car and had an issue a few hours after picking it up. I wouldn’t give the sales team the opportunity to sell me any of my future cars after hearing this.

23 mai 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello,

We are pleased to hear that you have had a positive experience with the service team, I'll be sure to let them know as they will love to hear this.

We are sorry to hear that this is something you have witnessed, we will of course ensure this is investigated internally.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

purchase of new Ford Kuga

Excellent service.

18 mai 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Mr Forrester,

Reviews like this give us motivation and help us ensure we provide high-quality care.
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

They booked me in and provided a…

They booked me in and provided a courtesy car. Explained to me the expenses and problems that need sorted.

15 mai 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello Jerry,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Very Helpful

Very Helpful and understanding

7 mai 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Mr Shaw,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service …

Great service found the car I was lookin for all round great sales people professionally and also not pushy 5 stars

18 avril 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Sean,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

I found the price a bit high but the…

I found the price a bit high but the service was excellent and I would especially like to thank whoever cleaned and valeted the car which looked like new when I picked it up.

30 avril 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hello Jackie,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

quick service

quick service, polite pick up/drop off driver

29 avril 2024
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Réponse de Evans Halshaw - FordStore Glasgow

Hi Annie,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

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