Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... Voir plus
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Car booked in for 08:30 not started on until 09:15 due to "problem" within service dept booking it to the workshop. Once error had been resolved the car was ready about 10:20, which was annoying as I... Voir plus
L'entreprise a répondu
Wee have bought many cars with this dealership and have always had first class service. The service with Evans Halshaw is certainly slick ,but not customer focused. The car has had continuous issues w... Voir plus
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Great service from salesman Luke Fraray, made to feel very welcome. Did not feel pressured at any point and Luke went out of his way to answer any questions we had and made the effort to have car read... Voir plus
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I recently bought a new car from this franchise and was perfectly happy with the helpful, friendly service I received from Luke Fraray, Matt Young and Jack Ferneaux who all worked together to get me t... Voir plus
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About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Altyre Way, DN364RJ, Humberston, England, Royaume-Uni
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From our first visit to the showroom, where we met Stuart, to collection of our new car ever, we were treated with courtesy and respect. We felt no pressure to buy. Stuart was knowledgeable and helpful and took care we fully understood, answering all our questions thoroughly. Thank you

Réponse de Evans Halshaw - Hyundai Grimsby
Corey was absolutely great, along with the help of Matthew they found me the perfect car thank you!

Réponse de Evans Halshaw - Hyundai Grimsby
Stuart made the experience easy and painless. Very good service. I would highly recommend.

Réponse de Evans Halshaw - Hyundai Grimsby
Stuart was very helpful making the process easy and straightforward. Excellent service. I would highly recommend.

Réponse de Evans Halshaw - Hyundai Grimsby
Just bought my first electric smart car and was great doing business, especially Corey who was very helpful , fabulous garage

Réponse de Evans Halshaw - Hyundai Grimsby

Réponse de Evans Halshaw - Hyundai Grimsby

Réponse de Evans Halshaw - Hyundai Grimsby
Booked in for 26th may with courtesy car.
They couldn't find my booking then said it was down for 26th June so I had to show them my email from them which said may. Couldn't have a courtesy car and then had to pop in at 4pm to see if it was ready as was only an hrs job. It wasn't ready so had to wait

Réponse de Evans Halshaw - Hyundai Grimsby
Great to begin with, sales team - Matthew in Grimsby was very helpful, informative and kept us up to date with our purchase.
6 months later the engine management light comes on, I call to ask to book in for investigation to be told no appointments until July. Not ideal when I live out of the way with 2 young children and a job to get to and only 2 hourly trains!
It was suggested to me by the lady on reception that I should continue to drive the car because "you've got a years breakdown cover with it if anything happens".
Well and truly missing the point there! Not at all appropriate to suggest that I could sit for hours on end in the SUMMER months with two young children in a broken down vehicle waiting for recovery.
I submitted a complaint online which was acknowledged and said I'd get a reply within 2 days - over a week later and I haven't heard a thing.
Can someone please reach out ASAP and show my that you're willing to help me with this before I raise a complaint with the finance provider?

Réponse de Evans Halshaw - Hyundai Grimsby
told day before could not do mot. cost me money and time trying to get it done before expires. people new what was happening and could have give me lot more notice to make other plans

Réponse de Evans Halshaw - Hyundai Grimsby
I’ve just purchased a second‑hand Hyundai Kona Premium from my local Hyundai dealership in Grimsby, and the whole experience was excellent from start to finish. The standout was Luke, whose personal service was exceptional. He took the time to understand what I needed, answered every question clearly, and never once made me feel rushed or pressured. His knowledge, professionalism, and genuine friendliness made the process enjoyable and completely hassle‑free. The car itself is in great condition and exactly what I was looking for. I’d happily return in the future and would recommend the dealership—and especially Luke—to anyone looking for a quality used car.

Réponse de Evans Halshaw - Hyundai Grimsby
Love our new car and customer service from Luke was excellent and was very helpful and informative when showing me how everything worked etc

Réponse de Evans Halshaw - Hyundai Grimsby
So very , very impressed with this company, especially and specifically Hyundai branch located in Humberston Grimsby …
Two people in particular were outstanding in there knowledge, approach and complete courtesy given to me and my wife ..
We were both shown the vehicle my wife fell in love with, a no hassle test drive , and all our questions were answered satisfactory all within a short time after arriving .
We were introduced to the Manager , Matthew who was very courteous and diligent…
The outstanding congratulations must go to Connor , he was very polite, knowledgeable, courteous in every respect , he was our first contact with the showroom and remained through the entire sale of the vehicle , upon collection of the vehicle, everything was explained to my wife , demonstrated and all her questions answered quickly and professionally ..
The car was presented in immaculate condition , and she drove away with the first ever new car she has ever had ..
A big thank you for the experience we both had …

Réponse de Evans Halshaw - Hyundai Grimsby
Brilliant service from both Matt & Stuart
We've used Matt several times over the years and he's never disappointed us and is always positive, helpful and knowledgeable.
On our recent transaction we've been introduced and dealt with Stuart, and again he's provided a really great service to us. All our dealings with him have been straight forward and easy to understand. We wouldn't hesitate to recommend this garage to anyone looking to buy a Hyundai or any used car.

Réponse de Evans Halshaw - Hyundai Grimsby

Réponse de Evans Halshaw - Hyundai Grimsby
Evans Halshaw - Hyundai Grimsby. Excellent service from the salesperson to the sales manager. Exceedingly good customer service happy with the whole experience. Highly recommended.

Réponse de Evans Halshaw - Hyundai Grimsby
Stuart was a pleasure to deal with. He made the process very easy and straight forward. I would highly recommend.

Réponse de Evans Halshaw - Hyundai Grimsby
Comfortable and straightforward experience with Luke. Thank you very much. Didn’t feel pressured was informative and relaxed.Was originally set on a Kia but went for a Hyundai, helped by Luke’s insights and desire to help us get the right vehicle for us.

Réponse de Evans Halshaw - Hyundai Grimsby
Had a great experience with this dealership. Stuart was most helpful. It's the second time I've dealt with Stuart who has made sure both my purchases went without a hitch.thank you.

Réponse de Evans Halshaw - Hyundai Grimsby
Fantastic service from Luke. Turned around in less than 24 hours!
Great Guy! Couldn't do enough for us.
Helped us all the way!! Right up to taking our garden clippings in 2 full bags to put in his own garden bin! Can't believe we went in to Evans Halshaw yesterday afternoon and drove a fantastic brand new car home this morning. Thanks Luke!

Réponse de Evans Halshaw - Hyundai Grimsby
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