Evans Halshaw - Kia Stourbridge Avis 

811
TrustScore 4.5 sur 5

4,5

65A Hagley Road, DY8 1QA Stourbridge, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

There was an issue with the used car I purchased from this garage. I made contact with the manager, Danyal and he sorted this out quickly and efficiently. He kept in contact and he was very flexible w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very smooth & no hard sell for products, both visits were great, Alex the salesperson was great to deal with, we talked about extras but when I decided not to go ahead with them, he say all good & con... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My car went it with no issues other than routine maintenance and a work under the warranty. It came our with a dead 12 volt battery which cut the next time I wanted to start the car. When I received... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have recently purchased a used vehicle from Evans Halshaw (Stourbridge) the sales person we dealt with was Linda Collins, who was polite, extremely professional, knowledgeable, and very friendly.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • 65A Hagley Road, DY8 1QA, Stourbridge, Royaume-Uni

  • 01384 442222

4,5

Excellent

TrustScore 4.5 sur 5

811 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(811)

5 397 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly Recommend. Great Buying Experience.

I recently rang Evans Halshaw Kia Stourbridge to enquire about a used car, and the service from start to finish was excellent. Tom took my initial call and was extremely helpful and informative. I was then passed on to Ryan, who was very knowledgeable and guided me through the finance options and answered every question I had about the car.

They held the car for me, and when I travelled up to see it, it was exactly as described and in great condition. I was offered a good part‑exchange price for my own car, and the whole process felt straightforward and honest. The staff were welcoming, helpful, and made the experience genuinely easy.

I would highly recommend Evans Halshaw Kia Stourbridge to anyone looking for a used car. Great team, great service, and a very smooth experience.

20 décembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Rico,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Very efficient process from start to…

Very efficient process from start to finish.
Great service from Linda Collins.

Quick turnaround from initial Test drive on Sunday to completing paperwork and collecting the car on Tuesday.

9 décembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello, Richard
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Keeping your vehicle in first class

The company was helpful constructive my vehicle was checked from head to foot came out first class after the replacement of a headlamp bulb.

8 novembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello, Stephan
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

1st class service.

11 décembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Very friendly and helpful in getting me…

Very friendly and helpful in getting me the right deal for the car big thank you to Matthew for his help

10 décembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Carl,
Matthew will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

Replace a rear light bulb…

It took three and a half hours to change a rear brake light bulb on my Kia Sportage.

5 décembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services

Noté 4 sur 5 étoiles

Picked up my Kia today

Picked up my Kia today, our Sales Representative Harry was great 👍 but obviously his hands were tied as was just handed 2 sets of keys over with just a piece of string attached to both keys which both cases of keys were damaged and i thought would have been either replaced and given Kia fobs after spending £29,000. Better than Brindley Kia Wolverhampton when my son purchase he’s Kia Ceed. Well done Harry Whitehouse 🤗

29 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Chris excellent customer service

Went in to buy a car today and Chris was great he explained everything to us and was very Knowledgeable, he sorted it all out for us and we didn't feel pressured at all happy to say we are very pleased with car and would definitely deal with Chris in the future thanks again Robert and Barbara Walker.

29 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Car purchase

We came to buy a used car. Ryan was very helpful and ensured we knew he was there to show us any car we wanted to look at. He was very patient and gave us so much time to look at the cars we were interested in. Even though he was very busy, he ensured he kept us well informed of timescales. Ryan sorted out all of our queries and made sure the car was ready and in great condition.

22 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hi Joy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan  at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Superstar team

Will, Tom, Harry and Andy, especially Will, were absolute stars. They listened so well, guided me through the whole process of buying my first car, and explained everything clearly and patiently. They were incredibly friendly, genuinely helpful, and truly went above and beyond to make sure I felt confident and happy with my purchase. I couldn’t have asked for a better experience.

27 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Annabel,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great service from Chris

We recently traded in our old car and bought a 3 year old Sportage . Our sales person was Chris Whitmore who was fantastic. He made the whole experience for us seamless. Such a polite , pleasant and knowledgable young man . Thank you Chris .
We are delighted with our new car .

28 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Mike,
Thanks for sharing your recent experience!
It sounds like Chris Whitmore has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Kia Stourbridge Customer Services

Noté 5 sur 5 étoiles

New car

Picked up our latest car changed to a Picanto this time this is our sixth car from them. Served by Ryan very helpful and accommodating he went above and beyond to help us get our New car insurance sorted due to the change over dates. Very helpful on all counts would say ask for Ryan! He answered all the questions we had. Jan and Ivor

20 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hi Griffiths,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Excellent service Chris Whitmore…

Excellent service Chris Whitmore explained everything step by step everything went smoothly thanks again

26 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Chris Whitmore at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 4 sur 5 étoiles

Overall good service

Overall good service. everything you would expect

21 novembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Sam,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Good Experience

Good communication. Polite and welcoming staff. Very satisfied. Good experience. Would recommend.

21 novembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services

Noté 5 sur 5 étoiles

Great experience dealing with Evan…

Great experience dealing with Evan Halshaw, Ryan went above and beyond to make the experience easy!

Thanks for all the help

22 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Antony,
Ryan will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Nice staff

Nice staff, recommend

19 novembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Gabriel,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Ryan the young man who dealt with us

Ryan the young man who dealt with us, was extremely helpful and very curtious. He explained everything clearly and answered our questions. He was very knowledgeable. He was a pleasure to do business with.

15 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hi Jacqueline.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership.
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services

Noté 5 sur 5 étoiles

Great service no problems.Friendly…

Great service no problems.Friendly staff.

12 novembre 2025
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hello Mary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

We have recently purchased a used Kia Sportage

We have recently purchased a Kia Sportage and been extremely happy with customer service and extra care given from Linda Collins. She was very helpful and knowledgeable and listened to our priorities to find the car we were looking for. She took extra time and care to ensure the purchase went as smooth as possible. I am grateful for the support she provided with orientating me to the car and setting up my mobile phone. I would definitely recommend to friends and family.

8 novembre 2025
Avis spontané
Logo de Evans Halshaw - Kia Stourbridge

Réponse de Evans Halshaw - Kia Stourbridge

Hi Nicola,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus