Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNash House, Sloper Road, CF11 8SE Cardiff, Wales, GB
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Lisez les avis des autres
A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... Voir plus
L'entreprise a répondu
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving... Voir plus
L'entreprise a répondu
Excellent service from katie, we walked in without an appointment katie was friendly and appriachable, she showed us the car but unfortunately it was too late to test drive it, so came back next day t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Coordonnées de contact
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, Royaume-Uni
- 029 2038 7221
4,6
Excellent
544 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor service ignorant couldn’t wait to…
Poor service ignorant couldn’t wait to leave £215 shocking for the service i was given
29 novembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Patricia,
We are sorry to hear about your experience.
We value all customer feedback and will use it to improve our service.
Evans Halshaw Customer Services
The guys on the service team are…
The guys on the service team are incredibly helpful. They sorted my car out and despite some parts complications kept me informed every step of the way. I must mention Rhys, Jordan and Rhys Jones, who all went above and beyond.
15 novembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Jonathan,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and that you are happy with the service you received.
We appreciate your feedback and are glad that you found our team to be helpful.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Katherine,
We appreciate your feedback and are glad to hear you had a positive experience.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Mr Smith,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
The fact that they we able to give me…
The fact that they we able to give me an appointment quickly and suited me unlike the nearest Vauxhall to me said they couldn’t do a recall appointment for four months
6 novembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Mrs Griffiths,
Thank you so much for reviewing your recent experience with Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Vauxhall Cardiff
Hello Mr Guy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Understanding sorted a problem first…
Understanding sorted a problem first time carshop couldn't fix after trying 3 times under warranty
4 novembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Mr Spear,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Didn’t sort car out
30 octobre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Anna,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Excellent service
Excellent service friendly and polite staff from start to finish We were kept informed of parts needed before worked carried out and mot completed would highly recommend this company.
23 octobre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Pauline,
Thank you for your kind words.
We are delighted to hear you were happy with the service you received.
We appreciate your feedback and are glad you would recommend us.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Vauxhall Cardiff
Hello Linda,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
vauxhall corsa
Kept in touch at every step with updates, options and pricing. 5star service. Thank you Martin.
10 octobre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Mark,
We're thrilled to hear you had such a positive experience.
We appreciate your kind words about Martin's service.
Evans Halshaw Customer Services
I am very happy with the service from…
I am very happy with the service from the dealership and would recommend it
8 octobre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi John,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Polite, well presented and helpful
I've been using Evans Halshaw gor a couple of years now for servicing, excellent service, very helpful, hardly any waiting around, can't fault them
2 octobre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Jeanette,
Thank you for your kind words.
We are delighted to hear that you have had such positive experiences with our service.
We appreciate your loyalty and feedback.
Evans Halshaw Customer Services
Manufacturer 7year service a…
Along with Manufacturer 7year service a complete car wash and vaccum was promised but never done.
4 octobre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Sandeep,
I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to our Cardiff dealeship.
I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.
Thank you,
Evans Halshaw Customer Services
The dealership mislaid my service book
The dealership mislaid my service book. I informed the dealership the service book hadn’t been returned to me and was told they’d check with the driver who had collected the car, and whom I’d handed over the service book, but two days later I’m still waiting for them to get back to me.
27 septembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Stephen,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Vauxhall Cardiff
Hello Mark,
Thanks for the 5 star review.
We appreciate your kind words.
Evans Halshaw Customer Services
Because they finished my car on time…
Because they finished my car on time and they are very nice in dealing with the customer
18 septembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Sausan,
We are pleased to hear that you were happy with the service you received.
We strive to provide excellent customer service and are glad that you found our team to be helpful.
Evans Halshaw Customer Services
Very polite and helpful
13 septembre 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Rachel,
Thank you for your kind words.
We're glad you had a positive experience.
Evans Halshaw Customer Services
Chris Jenkins was great .ideal…
Chris Jenkins was great .ideal gentleman knows what he's doing .no messing about .more than helpful nothing is too much trouble the guy is a gem to the company. Looking forward to the new mokka ..
31 août 2024
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Jason,
We're thrilled to hear about your positive experience with Chris.
It's wonderful to know that he went above and beyond to make your experience enjoyable.
We appreciate your kind words and look forward to welcoming you to the Mokka family soon.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Vauxhall Cardiff
Hi Darren,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
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