Evans Halshaw - Vauxhall Gateshead Avis 

Evans Halshaw sorted our over heating problem on the car and kept us informed all the way

I would highly recommend these guys are so helpful and honest
Walked in test drove and left same day. Just had car back for its free service
All good

Excellent service and communication from my first contact with service centre to collecting my car.

Quick efficient and on time

Nice, simple, easy!

Alex was really helpful and accommodating making the purchasing process nice and easy.

Car purchased and collected within 24 hours

Car M.O.T. usual excellent service from everyone at the dealership, especially Lewis and Alan on service reception, and the technician undertaking the test, who gave great detailed feedback, thank you.

Happy with the car great service from Alex and Jamie

Everyone was so helpful. Staff knew thier job . Always someone to ans any questions. Very much hands on.

I am very safety conscious..when you have a service at Vauxhall Gateshead
You can be confident everything is checked and if needed any attention good advice is given

It fitted in with my work schedule
Was able to wait

Booked in for a service and mot ar Evans Halshaw Gateshead, the service was to provide your car being picked up and returned to your home, as I would not have taken out the service plan and gone somewhere nearer but this service sold the plan to me.I was told that the driver had been made redundant the year before, though was not advised that the service would no longer be available.Anyway booked it in for 1pm and had to wait around for it to be done, which took 4 hours of waiting, even though people came and went after their cars had been serviced, we were still sitting.My husband is 77 and I'm in my 70's plus a diabetic and had to sit for 4 hours, macdonalds was over the road so had to spend nearly £16 for something to eat.I think it was disgraceful to have us there for 4 hours.When it was finally ready all cars are supposed to be washed and valeted as part of the service, ours had not been touched.Also oil is supposed to be changed at 3 yrs old or 24000 miles, we were not asked about this and only found out when reading advisories.So this is still to be done.
They are all singing and dancing when selling you a car, but service wise they are a disgrace, I feel this poor attempt of servicing was because we got our own finance much cheaper than their interest, did not buy any of the extra add ons and only purchased the service plan because of the picking up and return of car to your home, which did not happen.The 4 tyres are nearing renewal yet we only had the car 10 months and only drive 3000 miles in a year??
I would not reccommend this place for anything they are a disgrace to the motor trade imo.

I also want to highlight how unwelcome I have felt during my visits. It is very clear that because I purchased my van from another Evans Halshaw branch, I am not treated with the same level of respect or priority as other customers. Instead of feeling supported, I feel pushed aside, ignored, and made to feel like my concerns are not important. This is extremely disappointing, especially from a dealership with a big name in the market. As a paying customer with an active extended warranty, I expect the same level of service and professionalism as anyone else — not to be treated differently simply because I bought my vehicle elsewhere.

Very helpful staff and very professional explained everything

Quick and efficient service, friendly staff

Purchased a car today from Evans Halshaw Gateshead and couldn't be happier with the experience.

Sally and Martin were absolutely fantastic throughout the entire process. They were incredibly helpful, friendly, professional, and efficient, making everything straightforward and stress-free from start to finish.

Nothing was too much trouble, and they kept us informed every step of the way. Their excellent customer service made the whole experience enjoyable, and I would highly recommend them to anyone looking to purchase a vehicle.

Thank you, Sally and Martin, for your outstanding support and for helping me find the right car! 🚗
Lee and Ally

10/10 service great to deal with

Great communication from start to finish, Great friendly staff