Enquired over the phone about a car in Wakefield and was told if I bought it it would be ready for a quick turn around so I could have it in a day or two. When I got to the branch, the salesman knew n... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementChantry Bridge, Doncaster Road, WF1 5DR Wakefield, England, GB
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Lisez les avis des autres
Julie in the Service Team was great for start to finish. Got me booked in, dropped off first thing which was convenient and then called in good time for me to collect when promised at 4pm - no proble... Voir plus
L'entreprise a répondu
From start to finish the experience can only described as exceptional From drop off to pick up everything went well the reception team 10/10 An unexpected bonus of a car clean was very much apprec... Voir plus
L'entreprise a répondu
Excellent service been with these guys 10 years now always very attentive .Booking a service and MOT reminder made easy .Peace of mind knowing my service pack covers 80% of costings .Staff very help... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Coordonnées de contact
Chantry Bridge, Doncaster Road, WF1 5DR, Wakefield, England, Royaume-Uni
- 01924 376771
4,2
Bien
486 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First service....
Took 15 minutes to find a place to park my car ( Parking is Dreadful ) Car booked in for 9.30am ( First service ) Not able to collect it until 3.30pm. ( Very slow service )
12 mars 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Neil,
We understand your frustration with the parking situation and the wait time for your service.
We strive to provide a smooth and efficient experience for all our customers, and we're sorry that your visit didn't meet your expectations.
We appreciate your feedback and will use it to improve our processes.
Evans Halshaw Customer Services
Great customer service and honest and…
Great customer service and honest and friendly guys , thank you
8 mars 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Mrs Brown,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Definitely gone down hill since last…
Definitely gone down hill since last years service , charged me for things that really didn't need changing , but due to age they will fleece you
Receptionist horrible , unhelpful
Taking my car else where from on
4 mars 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Millue,
We understand your frustration with your recent service experience.
We strive to provide excellent service to all our customers, and we are disappointed to hear that your expectations were not met.
We appreciate your feedback and will use it to improve our services.
Evans Halshaw Customer Services
Took my car in at 8.30 for its 3rd…
Took my car in at 8.30 for its 3rd service, they didn't start on it till 3pm, my service is covered by e mac which pays for the service and certain parts plus a wash and a vacuum, which i didn't receive, plus they told me it needed spark plugs which are a part that is covered by my service plan but didn't change them because they said i had to pay for them separately, and I requested a E mac receipt with the parts and prices they had used and i didn't get one of them either, so overall I was only 50% happy with the service I received, I sent them a E Mail to forward me the E Mac receipt but they never replied.
26 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hello Andy,
We understand your frustration with the service you received.
We strive to provide excellent service to all our customers, and we apologise that your experience did not meet your expectations.
We will investigate your concerns and take appropriate action to ensure this doesn't happen again.
Evans Halshaw Customer Services
Car’s first MOT
Car was in for MOT - No fuss, straight in & out. The lovely young lady was friendly & professional - talked me through all of the processes - and was very helpful! Would highly recommend! 😊
26 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Mel,
We strive to provide a smooth and efficient service, and we're glad that our team member was able to assist you.
We appreciate your recommendation.
Evans Halshaw Customer Services
Need to sort the phone communication
Really poor experience this time after using EH for over 6 years. Main issue was that nobody answers the phones in service after I had received emails saying the car needed additional work during health check.
Just a quick thank you to Ellie who works in new cars but kindly went to get somebody from service,. Also thanks to drivers who were collected and returned the car
26 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi David,
We appreciate your feedback and understand your frustration with the difficulty in reaching our service department.
We strive to provide excellent customer service and are disappointed to hear that your experience fell short of your expectations.
We value your loyalty and will use your feedback to improve our communication processes and will pass your feedback about Ellie over to her.
Evans Halshaw Customer Services
The car was done well before the time…
The car was done well before the time they told me everything was great thank you
18 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Robert,
We appreciate your kind words and are thrilled to hear that you were satisfied with the service.
We strive to provide our customers with the best possible experience.
Evans Halshaw Customer Services
The service went off without a hitch
The service went off without a hitch. It was quick, I got the video report and my car was cleaned on the outside when I collected it. The service was not expensive.
On dropping off my car I enquired about other issues with the car and was Informed there was a non-refundable diagnostic fee of £150 which would not be deducted from any repairs arising.
Although I would like dealer service and repair I will not be returning as I consider this unacceptable. All the garages are doing this now and for people with slightly older cars like me I suspect that they are helping the small independent garages by adopting this policy. That is undoubtedly where I will be going unfortunately.
17 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hello Patrick,
We appreciate your feedback and understand your concerns about the diagnostic fee.
We strive to provide transparent and fair pricing for our services.
We value your business and hope you'll consider us for your future automotive needs.
Evans Halshaw Customer Services
dealt with Chris at Evans Halshaw
dealt with Chris at Evans Halshaw, amazing experience! Helped me get a new car in just over a week! Thankyou!
17 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Kyra,
We strive to provide excellent customer service and we are thrilled that Chris was able to help you get a new car so quickly.
Evans Halshaw Customer Services
Excellent customer service
We were assisted by Thomas Whitby from beginning to end and he could have not been more helpful, he was also honest about services and products which was most appreciated. Would highly recommend.
14 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hello Helen,
Thank you for your kind words about Thomas.
We are delighted to hear you had a positive experience and appreciate your feedback.
We are proud to have such dedicated staff.
Evans Halshaw Customer Services
Easy process and handled my concerns really well
Really easy process, Chris was great so helpful and friendly and never once made me feel pressured. Would definitely recommend using evans halshaw.
Had to tax my vehicle through a v62 and had some issues around this but Dan at Wakefield store has been great and dealt with my concerns efficiently.
4 février 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Olivia,
It's wonderful to know that Chris was able to provide you with such helpful and friendly service.
We strive to make our processes easy and our customers feel comfortable, so we're thrilled you found that to be the case.
Evans Halshaw Customer Services
Great customer service and spotless car
I recently purchased a car from Evans Halshaw Wakefield, we spoke with Chris and he was our salesman throughout. He was fantastic—always keeping me informed and making the whole process smooth and stress-free. He was friendly, approachable, and took the time to explain everything thoroughly, ensuring we were completely happy with our purchase. The car itself was in excellent condition, spotless both at viewing and collection. Overall, a great experience!
25 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Ala,
Thank you for your kind words.
We are delighted to hear that you had such a positive experience with our team.
We strive to provide our customers with a seamless and enjoyable car buying journey, and it's wonderful to know that Chris was able to deliver on that promise.
We will be sure to pass on your feedback to him.
Evans Halshaw Customer Services
Our visit to Evans Halshaw
When we arrived for our appointment we were made very welcome by Millie the receptionist and was offered refreshments while we waited for the car to have a soft where update .The service we received was excellent we couldn’t be more pleased .
29 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hello Anthony,
We are delighted to hear that you had a positive experience and found our receptionist, Millie to be so welcoming.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
No problem booking service
No problem booking service. all work carried out in the time specified. Detailed service report provided, advice given ref tyres. Very happy with the whole service given to us.
15 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hello Heather,
We are delighted to hear you were happy with the service you received.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
Very good customer service
Very good customer service, was very helpful with my problem with my car n fixed it fast
16 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Martyn,
Thank you for your kind words.
We're glad to hear you were happy with the service you received and that your problem was resolved quickly.
Evans Halshaw Customer Services
Extremely helpful and friendly service
Extremely helpful and friendly service, thanks Luke and Nathan
9 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Phil,
We're thrilled to hear about your positive experience and that Luke and Nathan provided such helpful and friendly service.
We hope to see you again soon!
Evans Halshaw Customer Services
Had my car in for recall recently…
Had my car in for recall recently couldn’t be happier. Lee went out of his way to make sure I was updated properly and rang as soon as it was done. Very helpful and gave me a very professional customer service.
7 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Chris,
We're so glad Lee was able to assist you and provide you with excellent service.
We strive to make every customer's visit a positive one, and your comments are encouraging.
Evans Halshaw Customer Services
I visited on the 30th December 2024 and…
I visited on the 30th December 2024 and I think I felt with Amy she was amazing can’t thank her enough she was so friendly kind and knowledgeable a real credit to your company
30 décembre 2024
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Kirsty,
It's fantastic to know that Amy made your visit so enjoyable.
We'll be sure to pass along your kind words to her.
Thank you again for choosing us and for your lovely review.
Evans Halshaw Customer Services
all staff very friendly and helpful…
all staff very friendly and helpful kept us fully informed on the progress
2 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi Mrs Tingle,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
Evans Halshaw Customer Services
Chris at Evans Halshaw
Visited Chris at Evans Halshaw again wanting to upgrade my vehicle. Chris was super helpful and did everything he could to get me a fantastic deal. The process was quick and easy and he managed to find the perfect car for myself, within my budget. Will definitely be visiting Chris and Dan at Evans Halshaw for my next car upgrade!
31 décembre 2024
Avis spontané
Réponse de Evans Halshaw - Vauxhall Wakefield
Hi James,
Thank you for your kind words about your recent experience.
We are delighted to hear that you were happy with the service you received from Chris and that you found the perfect car within your budget.
We appreciate your recommendation and look forward to welcoming you back in the future.
Evans Halshaw Customer Services
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