Had a product recall on my car, no appointment needed! Arrived at the Wigan branch and was quickly sorted out by the lovely and helpful Doreen. The engineer quickly took my car and changed the Air... Voir plus
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Had a product recall on my car, no appointment needed! Arrived at the Wigan branch and was quickly sorted out by the lovely and helpful Doreen. The engineer quickly took my car and changed the Air... Voir plus
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Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... Voir plus
L'entreprise a répondu
I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was... Voir plus
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Jacob and John at Evans Halshaw (Challenge Way, Wigan) are absolutely amazing! John especially went above and beyond to ensure that we could collect the car within 6 days of purchasing! He came in on... Voir plus
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About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Challenge Way, Martland Park, WN5 0LD, Wigan, Royaume-Uni
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Roger was really helpful made the process so easy, I definitely would recommend and will definitely use Evans Halshaw again.

Réponse de Evans Halshaw - Vauxhall Wigan
This is my 3rd car from them and will be back
Thanks roger and dan 👍

Réponse de Evans Halshaw - Vauxhall Wigan
If I could give no stars, I would.
I used their Sell Your Car service which was quite possibly the worst experience with a car dealer I have ever had.
Terrible customer service, flawed processes and unable to keep their promises.

Réponse de Evans Halshaw - Vauxhall Wigan
My car went in for a recall, was able to get a courtesy car. The job was carried out promptly and the car was cleaned. Excellent service, staff very friendly and efficient, would recommend to anyone.

Réponse de Evans Halshaw - Vauxhall Wigan

Réponse de Evans Halshaw - Vauxhall Wigan
Bought a brand new Grandland Ultimate EV last January. Tried to book in for a minor recall issue and a service. Also the infotainment kept showing various different faults. I informed the receptionist and requested the errors be rectified on the service day. She quite abruptly said I would have to bring the car back for the faults at a later date when the auto electrician was in. I got a call from her to confirm my service. I said I would wait at the garage till the service was done. I was told by the receptionist that they had no waiting rooms and I would have to leave it for the full day?? The attitude of this so-called receptionist leaves a lot to be desired. If Evans Halshaw run training courses for customer service staff, I would suggest it should last 12 months. Even then I don't really think things would improve. Last time Evans halshaw gets my business. Please don't reply with your repeated reasons and how you will deal with it.

Réponse de Evans Halshaw - Vauxhall Wigan
Thank you ayrron and Liam for everything you have done making my boyfriend very happy and pleased

Réponse de Evans Halshaw - Vauxhall Wigan
Ayrron was very helpful, friendly and relaxed through the whole process. Pleasure to work with and worked hard to ensure the sale was not pushed or rushed in any way. Thank you

Réponse de Evans Halshaw - Vauxhall Wigan
Service was good, complimentary coffee machine had no milk and was only dispensing hot chocolate.

Réponse de Evans Halshaw - Vauxhall Wigan
Very happy with the service I received from the service team

Réponse de Evans Halshaw - Vauxhall Wigan
5 star service once again. Friendly & polite.

Réponse de Evans Halshaw - Vauxhall Wigan
Appalling, i bought a car from them a year ago and i got a text from them to call them to book a service or book online- the don't give you a price online so i tried to call them 6 times only to be hung up on 5 time and then someone answered the phone and said they would put me through to service only for me to state that they keep hanging up the call - the sales person didn't even apologise they just put me through anyone only to be hung up on again so clearly they don't want the business of the service only the cash from the sale of the vehicle so i will be going elsewhere but thats difficult when they dont tell you when the service was last completed even though i got the car from them!! so clearly they know or havent done it when i bought the car which i was told had happened

Réponse de Evans Halshaw - Vauxhall Wigan
Prompt and courteous service. And kept informed.

Réponse de Evans Halshaw - Vauxhall Wigan
Bought a car recently from EH Vauxhall Wigan. The pre sale went smoothly as you'd expect (they want your cash right), but the after sales is a disgrace. Was told i'd get 12 months AA and that i'd receive something through the post - nothing to date and its been nearly 3 months. I'll give up on that. No refund of tax on my trade in for 3 weeks so I had to login to DVLA online and transfer the sale over this way. So basically they'd not sent off the V5 on my trade in. Then after 4 weeks my windows on the driver side completely fail. Rang Wigan who told me to ring Leeds (its where i'm based) and now its a sign off battle between both branches to see if this part and labour will be covered. I paid extra for the warranty but i have absolutely no idea who this is with considering they're not trying to source who funds this part, if they'll fund it at all. I went with these this time as i'd thought going to someone reputable would be better in the long run. Unfortunately its not turned out like that.

Réponse de Evans Halshaw - Vauxhall Wigan
Fantastic service very helpful and pleasant staff. The coffee was lovely too.

Réponse de Evans Halshaw - Vauxhall Wigan

Réponse de Evans Halshaw - Vauxhall Wigan
John, who we dealt with was so helpful and made us feel relaxed from the moment we walked in. He was dead honest with us too which is something we appreciated

Réponse de Evans Halshaw - Vauxhall Wigan
Didn’t have any problem Had our car serviced (corsa ultimate) yesterday staff are very friendly and helpful

Réponse de Evans Halshaw - Vauxhall Wigan
Took my car for its annual service with Evans Hallshaw. Great customer service and the staff were very friendly and helpful. Everything went smooth and was reasonably quick. Great experience thank you to all the staff and mechanics at Evans Hallshaw.

Réponse de Evans Halshaw - Vauxhall Wigan
We visited to purchase a second hand car, found for us by the garage. Joseph was the young man who helped me through this transaction and took all the stress away. He was patient and kind and helped us to complete the sale. I would also like to mention Doreen in the Service Department who organised a service plan for us. I would like to add that when we needed a new second hand car you were our first port of call as we really appreciated the way you looked after our previous vehicle for the past five years. Thank you both for all your help.

Réponse de Evans Halshaw - Vauxhall Wigan
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