I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered... Voir plus
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Lisez les avis des autres
I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind. Eduardo Mar... Voir plus
L'entreprise a répondu
Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood (... Voir plus
L'entreprise a répondu
I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Coordonnées de contact
McKinnon Street 3100, 75201, Dallas, Etats-Unis
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,2
Moyen
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Awful customer service
I received a call and the company was introduced as if it was kia itself, and offer me extended service protection. They said that I could cancel anytime and it was good.
After that, the first payment failed, and it was odd, however they tried it several times afterwards. I call to cancel, but I was on the phone over 50 minutes being transfer from department to department. They said they cancel but i read some reviews where they said it is impossible to cancel. Hopefully they did it as they say they did it.
The worst decision of my life, and that was just 1 day, I don't want to imagine what would've happen for a longer period of time.
9 avril 2025
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your experience and appreciate you sharing your concerns. It’s never our intention to cause confusion or frustration, and we’d like the chance to look into this further to ensure everything was handled properly—including your cancellation.
However, we’re unable to locate your account without any identifying information. If you could kindly respond to this review with your contract number, the name on the account, or the phone number associated with it, we’ll be able to investigate right away.
We take feedback like this seriously and are committed to resolving any issues as quickly and transparently as possible.
Thanks Login for your help
8 avril 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the kind review! We’re so glad our representative could assist you.
Your feedback means the world to us and helps us keep delivering top-tier service.
They approved a covered repair and…still have not paid
They approved a covered repair and mechanic fixed. They have promised that a check has been mailed three times in the last six weeks. Still no check. Cannot get supervisor to call back. Beginning law suit this next week
16 hours of hold on phone to try to get them to complete their legal obligation
They lie all the time. Terrible company.
6 février 2025
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you've encountered and the time you’ve spent seeking resolution — that is not the experience we strive to provide.
We’d like to offer some clarification regarding your claim. It was filed on 02/07/2025, with a reported loss date of 02/05/2025. The items submitted for repair were:
Replacement of the master cylinder – Not Eligible for Coverage (NEFC)
Replacement of the water pump – Approved
We received the signed invoice on 02/20/2025, and a check for the approved repair was issued to the repair facility on 03/04/2025. It has since been confirmed by our accounting department that the check has been cashed by the facility.
We understand the importance of timely communication and apologize if our response time caused concern. We’d love the opportunity to speak with you directly and resolve any remaining issues. Please feel free to contact us at [insert direct contact or email], and we’ll ensure you’re taken care of.
When i signed up i was informed i would…
When i signed up i was informed i would only have to pay 100 deductible and i paid more but when I talk to them they said the mechanic is unexperience or they charge to much which the mechanic shop been in business longer than everything breaks. So don't go to this company they don't stand by there word.
28 mars 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your feedback. We're sorry to hear about your recent experience and appreciate the opportunity to clarify the situation.
You enrolled in coverage with us on 10/01/2024. On 03/13/2025, your repair facility submitted a claim for multiple items:
Replacement of the starter – Approved
Replacement of the valve cover gasket – Not Eligible for Coverage (NEFC)
Replacement of the lower control arm – NEFC
Replacement of the rear axle seal – NEFC
We informed the repair facility on 03/14/2025 of the approved item and made payment for the covered repair on 03/17/2025.
We’d like to clarify that your $100 deductible applies only to covered repairs. Unfortunately, in this case, most of the items submitted were not listed as eligible under the terms of your service contract. While we understand the mechanic’s credibility, our approval process is based solely on contract coverage — not shop experience or pricing.
We’re here to help clarify your coverage further or discuss your concerns directly. Please reach out to us at [insert contact info], and we’ll be happy to speak with you.
Poor customer service
Poor customer service
I took out a auto policy a year ago. They didn't tell me that the car had to be inoperable. They also told me I could cancel at anytime. I called to see about a claim and my car was not inoperable. So I couldn't make a claim.
So 2 days later called to cancel my policy. Took about 2 or 3 minutes to answer my call, which I spoke to a representative. He said I needed to speak to member services. On hold for almost 30 minutes. Spoke to a representative which determined to get a better policy and I no, she transferred me to her manager. She was also determined to sell me a better policy. I had to be persistent and no I want to cancel. Then she was rude and said I would receive a email and disconnected me.
20 mars 2025
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to share your experience. We sincerely apologize for any confusion or frustration you may have encountered — that is never the level of service we aim to provide.
You enrolled in our Critical Coverage Plan on 04/18/2024. During the initial sales call, the agent discussed multiple plan options, including one with broader coverage for a $100 deductible. However, based on your budget at the time, the agent offered and thoroughly explained the Critical Coverage Plan — which covers 50% of a repair bill (up to $500 per occurrence and $2,000 per year) for breakdowns that render the vehicle inoperable. The agent also addressed your questions about what qualifies as "inoperable" and noted your intent to upgrade the plan in the future, though we did not receive a follow-up regarding that upgrade.
On 03/18/2025, you called in to inquire about filing a claim, and our representative explained your plan coverage and the steps required. Then, on 03/20/2025, you contacted us again to request cancellation. We’re sorry to hear that your experience during this call felt dismissive or pushy. While our team may offer other plan options before finalizing a cancellation, it should always be done with respect and professionalism. If that wasn’t your experience, we apologize.
It’s also important to note that a full copy of your plan was emailed to you at the time of purchase for your review and reference.
Arthur answer all my questions.
13 mars 2025
Avis spontané
Réponse de Everything Breaks
Thank you so much for your 5-star review! We're glad to hear that our representative was able to answer all your questions and provide the support you needed. We truly appreciate you taking the time to share your experience!
The representative was very pleasant…
The representative was very pleasant and knowledgeable. He was very attentive and listened to be sure he fully understood the nature of my call. He explained fully the process and made helpful suggestions.
13 mars 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the wonderful review! We're so glad to hear that our representative was pleasant, knowledgeable, and attentive throughout your call. Providing clear information and helpful support is always our goal—we truly appreciate your kind words!
I have been dealing with them for more…
I have been dealing with them for more than three days and on March 12th they called me from the mechanic telling me that the adjuster called him saying that he could not approve the repair and I have two months paying for the warranty and now I do not know what will happen the cars are on the street and it is not known when it could be damaged and above all I spent three days and they left me one hour to take the call they are irresponsible and above all they treat the client with attitude and do not solve anything
12 mars 2025
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced and understand how frustrating it can be when dealing with unexpected vehicle issues.
You purchased our Topline policy on 02/04/2025. This plan includes a 30-day and 1,000-mile waiting period, both of which must be met before claims can be considered. On 03/10/2025, your repair facility reached out to file a claim for suspension-related repairs. At that point, the waiting period had been satisfied.
After a full review, the claim was denied due to the nature of the failure, which was determined to be caused by long-term wear and tear—a type of issue that is not covered under the terms of your contract.
We understand your frustration and regret that this led to a cancellation request, which we processed on 03/19/2025. When the repair facility contacted us again on 03/25/2025, we confirmed the policy had been cancelled at your request.
We’re committed to providing clear communication and support every step of the way.
DISAPOINTED
WE ARE A AAA APPROVED AUTO REPAIR, ONE OF OUR CUSTOMERS HAS WARANTY WITH EVERYTHING BREAKS. WE REPAIRED HIS CAR WITH THE APPROVAL FROM EVERYTHING BREAKS AND HE PAID HIS PORTION WE WERE NEVER ABLE TO GET PAID FROM THE WARRANTY PROGRAM CALLED MULTIPLE TIMES WITH NO RESULTS NEVER PAID FOR THEIR PORTION. VERY FRUSTRATING!
13 août 2024
Avis spontané
Réponse de Everything Breaks
We’d love the opportunity to help, but without an account number or customer name, we're unable to look into this specific situation. If you could provide more details, we’d be happy to assist further!
I called for a quote and was HORRIBLE
I called for a quote and was very nice until I said I had to think about it. Blamed me for not taking advantage that he was trying to save me money. I am going to save money by not buying the services. Suggest based on the cost of over 100 dollars a month and the reviews of claims not getting paid, I'm glad I hung up. Also would not stop talking till I hung up. I was pleasant he was not when I said no.
3 mars 2025
Avis spontané
Réponse de Everything Breaks
Thank you for sharing your experience. We are committed to providing professional and respectful service, and we regret that you felt otherwise during your call.
After reviewing our records, we were unable to locate any potential customers under the name "Irish Eyes." Without additional details, we are unable to investigate this matter further. However, we appreciate your feedback and remain dedicated to ensuring a positive experience for all customers.
If you have any additional information, feel free to let us know.
This company doesn't pay legit invoices
UPDATED WITH INFO YOU REQUESTED. Our auto repair shop repaired a vehicle that was brought in by one of their customers. The repair was approved by the company and we invoiced after completion. It's been 3 months and we still have to receive the payment. Every time we call, the answer is the same: we have escalated the payment but they refuse to transfer the call to accounts payables. No other extended warranty insurance refuses to transfer our calls to the accounting department. It's a clear sign they are a scam. If you own an auto repair shop, stay away from this company. SERVICE NUMBER CR241119692 , CUSTOMER IS JONATHAN HINCAPIE.
22 novembre 2024
Avis spontané
Réponse de Everything Breaks
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating payment delays can be.
We’d love the opportunity to look into this and resolve the issue, but unfortunately, without the customer’s contract number or name, we’re unable to locate the claim in question. If you could provide that information, our team would be more than happy to assist and follow up promptly.
I been with the company for 8 months…
I been with the company for 8 months then my car begun to leak oil. After 7 month as with company. They will tell you that you will received benefits as time passes. I received an estimate which was 200. Everything breaks told me I was covered for all tea pairs until i put a claim in. Everything breaks denied me and said it wasn’t covered! They are here to take peoples money! Don not spend your money with them!!! Save up and fix your own car….
18 février 2025
Avis spontané
Réponse de Everything Breaks
We appreciate your feedback and understand that unexpected vehicle issues can be frustrating. However, we’d like to clarify some important details regarding your claim.
Our records indicate that you purchased your contract on 10/22/2024, meaning you have not been with us for eight months as stated. On 02/18/2024, the repair facility contacted us to file a claim for the replacement of the crankcase vent valve, which includes the gasket, oil separator cover, and an oil change. Unfortunately, these components are not listed under the "What is Covered" section of your contract. As a result, we were unable to approve the claim.
Additionally, we see that you requested to cancel your contract the very next day after the claim was filed. While we respect your decision, we want to assure you that our claims process is guided by the terms outlined in each contract, ensuring fairness and transparency for all customers.
We strive to provide clear information on coverage and encourage all customers to review their contract details to understand what is and isn’t covered. If you have any additional questions, feel free to reach out.
Went to multiple dealers to have service done.
Went to multiple dealers to have our Jeeps air conditioning fixed but noone takes it. Called to cancel and they kept us on hold for OVER AN HOUR. POOR CUSTOMER SERVICE!!!!
18 février 2025
Avis spontané
Very bad experience
Very bad experience. the dealer finished repairing my jeep on january 30.I already sent them the invoice for the payment that they had authorized and they still havent paid . Not to mention the incidents Ive had with the company since december 30th , which was when I contacted everytingbreaks to authorize the wort. Sttill waiting for them to process the payment.
11 février 2025
Avis spontané
Worst company I have done business…
Worst company I have done business with. Poor Customer Service. A waste of my money for not honoring needed claims. For what I paid for repairs it is not worth it. I canceled.
10 février 2025
Avis spontané
RUN AWAY---FAST
Horrible customer service....got hung up on about 10 times. Cannot get them to pay the claim after being authorized. Run away fast! Not worth wasting your money on their warranty!!!!!
6 février 2025
Avis spontané
Frustrated
Review: Extremely Disappointing Service – Avoid This Warranty Company
I had an incredibly frustrating experience with Everything Breaks and I strongly advise others to think twice before purchasing a policy from them. When I bought my extended warranty, I was promised hassle-free repairs and great customer support—unfortunately, that couldn’t be further from the truth.
When my Audi needed a timing chain they denied the claim stating it was pre-existing. I wanted to follow/up with the inspector, but the customer service representative told me if that is what the inspector stated then that’s it. It took the inspector 7 days to look at my car. I had to continuously call to see when an inspector would inspect my vehicle. After endless hold times, I was met with unhelpful representatives who seemed more interested in denying my claim than actually assisting me. I requested to speak with the inspector or a supervisor, but there was no one to speak with. There was never a supervisor available to speak to you.
This company is all about taking your money and making it nearly impossible to get the coverage they promise. If you’re considering an extended warranty from them, save yourself the headache and look elsewhere. Absolutely would not recommend.
4 février 2025
Avis spontané
Everything Breaks - But We Cover What We Want To ( The Cheapest Components and not a penny more)
Received a call on the weekend, spoke with the sales person, extremely nice, gave me options, and advised that the name IS, "Everything Breaks," so... Months went by, not a single payment missed, and even a duplicate payment was made in Dec of 2024. Now, vehicle has a break; called in, the customer service representative 15minute wait. He advised it would be covered because it's an A/C issue, and radiator, gave a list of parts, so; just have the repair shop contact us; and we'll start the claim. 1 hour later the repair shop calls, "It was denied. Due to the parts." Call, "Everything" back 1 hr wait, the customer service rep had no notations; just that the claim was submitted; then transfer to auto claims; 1hr wait, to be told by a rep with a very rude demeanor that I was told it would be approved because it could've been the parts that they cover, but these parts aren't "expressly covered in my warranty", so it's not. No other options, and thank you for giving us this free money. WTF?! SCAM!!!
22 janvier 2025
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to share your feedback. We're sorry to hear about the frustration you've experienced. We understand how important it is to have clarity on what’s covered by your warranty, and we’d like to address the concerns you've raised.
Upon reviewing the situation, it appears that the repair request was for parts that are not covered under the terms of your contract, specifically the heater hose assembly and coolant flush. While we do cover certain A/C components, only those specifically listed in your warranty are eligible for coverage.
We sincerely apologize for any confusion caused during your interactions with our customer service team, and we will be reviewing your case to ensure our communication is clearer going forward. We’re committed to providing our customers with transparent service, and we want to make sure you fully understand what’s included in your plan.
If you have any further questions or need additional assistance, please don’t hesitate to reach out directly. We value your business and hope we can work together to resolve this.
Thank you again for your feedback.
Desde el día 24 de diciembre estoy…
Desde el día 24 de diciembre estoy comunicando con la compañía para una posible solución para mi jeep cheroke .El dealer donde se va a reparar les mando el problema.y ellos mandaron unos impectores a chequear lo que el dealer decia.a la semana ellos no habían dado respuesta alguna.nos pusimos en contacto desde el dealer con everytingbreaks y le dijeron al dealer q habrían el motor y le tiraran fotos a las piezas afectadas.cosa que realizo el viernes 17.hoy martes todavía el dealer esta esperando respuesta.
22 janvier 2025
Avis spontané
Réponse de Everything Breaks
Gracias por ponerte en contacto con nosotros y compartir tus inquietudes. Entendemos lo frustrante que pueden ser los retrasos en la comunicación y agradecemos sinceramente tu paciencia mientras trabajamos para resolver este asunto.
Tras revisar tu reclamación, queremos aclarar que la reclamación en su totalidad no ha sido denegada. Sin embargo, un componente específico incluido en la reclamación no está cubierto bajo tu garantía. Hemos estado en contacto con el taller de reparación y estamos trabajando activamente con ellos para asegurarnos de que las piezas cubiertas se aborden correctamente.
Entendemos la importancia de una resolución rápida y seguimos en comunicación con el concesionario para avanzar en el proceso. Si tienes alguna otra pregunta o necesitas más aclaraciones, no dudes en contactarnos. Estamos aquí para ayudarte y asegurarnos de encontrar la mejor solución para tu vehículo.
Gracias por tu comprensión.
(Thank you for reaching out and sharing your concerns. We understand how frustrating delays in communication can be, and we truly appreciate your patience as we work to resolve this matter.
After reviewing your claim, we want to clarify that the claim itself has not been denied. However, one specific component listed in the claim was not covered under your warranty. We have been in contact with the repair facility and are actively working with them to ensure that all covered parts are properly addressed.
We understand the importance of timely resolution and are continuing to communicate with the dealer to move this forward. If you have any additional questions or need further clarification, please don’t hesitate to reach out. We're here to help and ensure that we find the best possible solution for your vehicle.
Thank you for your understanding.)
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